“The tech was great when he came out to my home. However, I was told that the chemical would last for at least 3 months. Our house was sprayed on May 6th and it is now May 25 and I have ants again. When I call them they tell me they are going to charge a $50.00 fee to come out again it hasn't even been 30 days. They should stand behind the product's they use and not charge someone to come out again with in a 30 day time frame. I mean if it had been 2 months even I could understand but not less than 30.”

Tisha P. via Google

“I moved to a new home back in March of 2016. I had them come out in September of 2016 with no problems. Then, in April of 2017 I set up a service with ACME. I made sure they had the correct address, she even said it back to me. But the order was hand written for the tech and it sent them to my previous address. Why the lady did not delete that address when confirming my correct one is beyond me. However, the technician came to my correct house and performed the service for me and made a note [THAT I SAW HIM WRITE DOWN] about my correct address. Well, that was April and in May I still have ants. So, I called them to come back. They said it would be $50. I was like, ok- you're the one who didn't get rid of them the first time, but ok. Well, they went to the wrong house again. So, my old previous address, was still obviously on my file. Now they don't want to come to my correct address without me paying for services conducted at a house I have not lived in since March of 2016. It is not my fault that my records were not updated. I told the woman in September 2016 and in April of 2017. The technician wrote it down in front of my eyes at my home. They were supposed to go inside of my home today. No one called me to let me know they could not get in when they were at the wrong address. But ACME claims they did the service there- they couldn't have went inside!!!! I am just so very disappointed. $175 in April and in less than 8 weeks I have bugs again and you do not accept responsibility for not updating your own records. I'm sure you made my ex-husband happy though, he got a free half-butt pest control service TWICE- since you never went inside his home but say you performed the service.....smh.”

Melissa T. via Google

“I had been with Acme Pest since 2014. I used them for termite and home pest control. I recently moved to a new home. They told me the price was going to be more expensive for quarterly service. The new home is 600sf SMALLER than the old home. They would not honor that I had been a customer for 3 years and keep my rate the same. Terrible management!!!”

Steven L. via Google