Hawx Smart Pest Control

Updated for 2024
Overall Rating
Reliability
Customer Service
Features & Services
Cost
Conclusion
Overall, Hawx Pest Control is a top-notch pest control company that delivers exceptional service and effective results. With its commitment to eco-friendly pest control solutions, highly trained technicians, and customizable service plans, Hawx Pest Control is an excellent choice for anyone looking for professional pest control services.

Our Review

Hawx Pest Control is a professional pest control company that provides comprehensive pest management solutions to homeowners and businesses across the United States. With over a decade of experience in the industry, Hawx Pest Control has established a reputation for delivering effective pest control services that are tailored to the unique needs of each client.

Overall Quality

Our Rating:

Hawx Pest Control offers a wide range of pest control services, including general pest control, termite control, bed bug treatment, rodent control, and wildlife removal. Their technicians are highly trained and experienced in the latest pest control techniques, and they use state-of-the-art equipment and technology to ensure that they get the job done right the first time.

 

The company also offers a range of service plans to suit the specific needs of each client. These plans include one-time treatments, quarterly service plans, and annual service plans. The quarterly and annual service plans include regular inspections and treatments to prevent pests from returning.

 

Pro

Hawx offers same-day services for residential and commercial properties.

 

Con

Hawx has limited availability: they currently have 15 locations across 10 states.

Features & Services Provided

Our Rating:

Hawx offers a wide variety of pest control solutions. Among other pests, Hawx treats for:

  • ants
  • mosquitoes
  • ticks
  • bed bugs
  • spiders
  • rodents
  • wasps, hornets & bees
  • cockroaches
  • termites
  • wood destroying insects

One of the things that sets Hawx Pest Control apart from other pest control companies is its commitment to using eco-friendly pest control products and techniques. The company prides itself on its use of environmentally responsible pest control solutions that are both safe and effective for people and pets.

 

Pro

Hawx offers free re-services if pests return between scheduled visits.

 

Con

Hawx does not offer pricing on their website, so determining pricing requires a consultation.

Customer Support & Reviews

Our Rating:

A Word About Reviews

It can be difficult to judge pest control companies using online reviews: negative reviews tend to outnumber positive reviews for all companies. But looking at negative and positive reviews can give consumers some idea of the trends in a company’s performance.

Based on the reviews that have been published, customers have generally had positive experiences with Hawx Pest Control. Customers have praised the company for their knowledgeable and professional technicians, effective pest control treatments, and responsive customer service. Additionally, many customers have appreciated the company’s use of eco-friendly pest control solutions that are safe for people and pets. Overall, Hawx Pest Control has received positive feedback for its reliable pest management solutions and excellent customer service.

The most common complaint across customer reviews on ConsumerReports and Yelp had to do with difficulty canceling plans once enrolled, as well as high cancellation fees if ending a plan before the full plan period had ended. However, the vast majority of reviews were very satisfied with the effectiveness of the service, as well as the professionalism of the pest control technicians.

Hawx came out to check inside the house for termite droppings and the tech said that there were none there. Then, my husband and I did the walk through with the gentleman who was inspecting and we pulled bark off a tree to check. We couldn’t find any external sign, which was a good thing. We tested for it and they said we probably didn’t need the outside treatment. But when they explained where the termites can come from, we asked them to go ahead and insert the termite things into the ground. They didn’t try to sell it to us. They were very thorough and after the guy put them in the ground, they sent a third person out to make sure it was done correctly. I’m very happy with them.

Dorothy of Orlando, FL via ConsumerReports.com

Hawx comes out once a month. They do full pest control plus we have mosquito and flea spray service. The technicians are fine but I’m not happy with the customer service aspect of them. I’m trying to reevaluate if I’m gonna stay with them. Last month, they were supposed to come out after not doing service a month before because they said they don’t do it in December. I needed a service and they scheduled an appointment with us on a specific day. They, at 4:00 p.m., after me sitting there all day waiting for them, texted me saying that the technician would not be able to come and they would not be able to come for another 10 days after that.

Patrick of Biscayne Park, FL via ConsumerReports.com

Signup was a quick process. The Hawx Pest Control guys rolled up on those hoverboard things going door to door, and they contacted me. The guy I dealt with used a tablet to go through what I was signing up for, and within two weeks, somebody came out to assess the house and to begin treatment. Prior to them coming, I was doing something similar to what they’re doing. I’d mix up the stuff, spray it on the outside of the house with soap in it to get it to stick, and then spread pellets. It wasn’t that effective. Living in the south, we’ve got the palmetto bugs, which would be called a cockroach anywhere else. There are these big ones that tend to show up and I haven’t seen a big one since they started. What they’re doing is more effective than what I was doing.

Forest of Chester, SC via ConsumerReports.com

Cost

Our Rating:

The cost of their services may vary depending on several factors, including the type and severity of the pest infestation, the size of the property, and the frequency of treatments. They offer a range of service plans that cater to different budgets and pest control needs, including one-time treatments, quarterly service plans, and annual service plans. Additionally, they offer free consultations and estimates to help customers determine the most appropriate services for their pest control needs. Overall, the cost of Hawx Pest Control services may depend on several factors, but they offer flexible plans and pricing options to meet their customers’ needs.

 

Pro

Consultation services and estimates are free for all customers, and treatment is reportedly competitive for the industry according to customer reviews.

 

Con

Services often require a time period commitment/subscription that can be expensive to cancel.

Conclusion
Overall, Hawx Pest Control is a top-notch pest control company that delivers exceptional service and effective results. With its commitment to eco-friendly pest control solutions, highly trained technicians, and customizable service plans, Hawx Pest Control is an excellent choice for anyone looking for professional pest control services.

More Things to Know:
  • Hawx Smart Pest Control will plant 1 tree for every new customer.
  • If pests come back between treatments, Hawx will re-service at no additional cost to you.
  • Tech-driven reporting provides customers with detailed reports of all services performed.
  • Hawx provides both residential and commercial treatment services.

Hawx Smart Pest Control services the following states