Trutech
Best in Wildlife Control for 2018

Overall Rating

4.4 Stars

Reliability
Features & Services
Customer Service
Cost

CONCLUSION

As one of the pest control companies that specializes in wildlife control and removal, Trutech stands out for its ecologically friendly and humane approaches and for a solid record of effective treatment and customer satisfaction. With a service area covering much of the country, it’s an excellent choice if you’re dealing with bird, mammal, or other wildlife pest issues. We’ve selected them as our choice for Best Wildlife Removal for 2018.

Our Review

Trutech is one of the nation’s most successful wildlife removal companies, one of a few pest control companies that specializes in helping homeowners deal with larger pests, including birds, mammals, and some reptiles. Given its widespread service area and solid record of customer service, we’ve selected Trutech as the Best Wildlife Removal company for 2018.

Reliability

Our Rating:

Founded in 1984, Trutech is a unified company with over 30 years of experience in the pest control industry. The company prides itself on its humane animal control practices, and uses an integrated pest management approach to wildlife issues, meaning that it focuses on prevention and on reducing as much as possible the use of poisons as they address your wildlife problem. Among customers and reviewers online, the company receives praise for its technicians’ friendliness and professionalism and for their persistence in handling wildlife pests of all kinds.

PRO

Trutech is an independent, unified company with a solid track record of dependable service.

CON

While it has a fairly wide-ranging service area, it still lacks the reach of some of its competitors in the industry.

Features & Services Provided

Our Rating:

Trutech offers wildlife removal and provides an array of standard pest control services against a few other pests, such as:

  • Bats
  • Beavers
  • Coyotes
  • Skunks
  • Opossums
  • Groundhogs
  • Gophers
  • Iguanas
  • Moles
  • Snakes
  • Rodents
  • Fleas
  • Ticks
  • Stinging pests (including wasps and bees)

Here’s a look at a few other features of Trutech’s services:

Full Informative Website

Trutech’s website offers a feature that allows you to enter your location and receive free information about the types of wildlife common there, what threat (if any) they present to humans, and how to prevent them from entering your home.

Environmentally-Friendly Treatment and IPM

Integrated Pest Management is becoming the industry standard approach to pest problems, and Trutech practices IPM at all of its locations. which means that it focuses on prevention (specifically on how to keep unwanted wildlife from getting on your property or into your house), and treats using the minimum possible amount of pesticides or poisons. Trutech technicians will also lay out a plan for the homeowner to repair points of entry and other problematic parts of the house.

Satisfaction Guarantee

Trutech has a 100% Satisfaction Guarantee to help ensure that they get the job done right. Trutech promises to keep coming back to your home until a job is completed.

PRO

In Trutech’s specialty—wildlife control—they offer a wide-ranging menu of pest control services.

CON

If you’re not looking for wildlife management services, Trutech’s pest control offerings may not cover your issue.

Customer Support & Reviews

Our Rating:

A Word About Reviews

It can be difficult to judge pest control companies using online reviews: negative reviews tend to outnumber positive reviews for all companies. But looking at negative and positive reviews can give consumers some idea of the trends in a company’s performance.

Overall, it’s important not to judge a pest control company only on the basis of online reviews. At the same time, however, online reviews can give you a sense of trends in the company’s performance. For Trutech, that means consistent praise for its technicians for their friendliness and effectiveness, with a few customers noting problems with inspections and few experiencing administrative issues.

Punctuality and Professionalism

Among online reviews there were a few complaints that technicians gave superficial inspections when they came to the site. There were also a few complaints about technicians failing to show up for visits on schedule (a common issue in the pest control industry). On the other hand, positive reviews focused on Trutech’s friendly, respectful frontline employees, with several reviews calling out their particular technician by name for exemplary service.

Persistence

We check online to make sure that companies we review keep their promise to treat and re-treat as often as required to resolve the original problem. Trutech had a solid record in this regard, with several positive reviews across different locations saying that their Trutech technicians were happy to come back and fix any issues, and many reviewers giving positive mention in passing to the company’s 100% Satisfaction Guarantee.

When you wake up in the dead of night to hear, what sounds like Godzilla above your room, panic can set in. So light of day, I set about finding someone to rid me of “it”. Neighbors suggested Trutech.

Same day service. Apparently there was “squirrel” evidence in my attics. It took a few trips to catch three evil vermin but now my room is quiet like a nursery again.

Ekatarina V., Austin, Texas

PRO

Trutech enjoys widespread praise for its technicians’ friendliness and professionalism, and for standing by its guarantee.

CON

Some customers noted problems with scheduling and other administrative issues.

Cost

Our Rating:

Pest control costs can vary considerably, depending on the nature of the pest problem and the size of the house or property affected. For that reason, most pest control companies don’t list prices online, and will instead provide individualized quotes. When we look at pest control costs we focus on what the company does to enable consumers to comparison shop, and how they protect consumers from poor service.

Satisfaction Guarantee

On this score, Trutech earns points for offering a 100% Satisfaction Guarantee which includes free re-treatments until a job is done correctly, and which, as we noted above, they’ve routinely backed that guarantee with action.

Annual Contracts

Under some circumstances an annual contract is your best bet for pest control, but that isn’t always the case, so we also give Trutech credit for not pressuring customers into annual contracts.

Initial Inspections

At the same time, we do note that Trutech is one of the few pest control companies that doesn’t routinely offer a free initial inspection. They do offer price quotes over the phone, but some consumers felt that these quotes on the phone were on the high end, and may not have reflected the reality of their situation.

PRO

Trutech provides a reliable guarantee and doesn’t pressure customers into annual contracts.

CON

Some customers felt that Trutech’s pricing ran on the high side.

Conclusion

As one of the pest control companies that specializes in wildlife control and removal, Trutech stands out for its ecologically friendly and humane approaches and for a solid record of effective treatment and customer satisfaction. With a service area covering much of the country, it’s an excellent choice if you’re dealing with bird, mammal, or other wildlife pest issues. We’ve selected them as our choice for Best Wildlife Removal for 2018.

More Things to Know:
  • Operates in 29 states, covering most of the eastern U.S. and some of the Midwest and Southwest.
  • Offers an expert staff of technicians trained in zoology and other animal related disciplines.
  • Routinely recommended for wildlife removal services by state and local agencies.
  • Provides a bilingual support line.

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