Terminix of Chester, VT

Gloria Hannon

Chester, VT

He has been very professional in the short time I’ve known him. He has provided communication in a timely manner and has followed through with each and every step of the way and now has delivered my first treatment. I’m very excited. Thank you, Brandon 🐝

Scott Suchovsky

Chester, VT

We can’t say enough about Dana. He’s always willing to work around our schedules, always asks how we are and asks about any issues we’re having . We truely appreciate his knowledge and professionalism. Dana’s a great guy and I hope you have more like him. Thanks Scott n Becky Suchovsky

Nicole Ntourntourekas

Chester, VT

Brandon was great. He was professional, friendly, polite and answer any questions I had. He also explained things. Very happy with his service.

Aaron Hayes

Chester, VT

I have used Terminex for 6 months, we are still getting bits from spiders and mice in the house. the guy who comes to the house “Chris” is great, however, if you want anything done from customer service they will jerk you around. I spent 1 hour and 45 minutes to get Jerry on the horn from FL who gave me his whole 6 minutes and he was as incompetent as could be. He could not answer any questions I asked and was unable to offer any help about my problems. If you want service this is not the place to come.. having call centers with unknowledgeable staff and incompetent leadership is not a good combination. Train your staff and teach them about the business they are in. #Terminexplease #incompetent In response to your reply; I talked to the local “manager” who should by all means be fired for her unprofessional attitude and clearly unhappy approach to dealing with customers. She told me I would receive a refund, soon after she tried talking over me repeatedly, I got upset and she then said she would no longer give a refund as she was being petty. I told her I would proceed with a lawsuit and she then changed her tone again. DO NOT USE TERMINEX! THEY ARE NOT GOOD AT THIER JOBS AND DON’T CARE FOR THE CUSTOMER AT ALL.

Luke Moore

Chester, VT

I've been using Terminix for a couple years now and they're awesome. Brandon has been great at communicating his timeframes and results of his inspection. It's great having a service provider I can trust around my family when I can't believe there.

Christopher Phil-

Chester, VT

10 Hands down because of Nick Bertot. He is the most knowledgeable, thorough, and patient tech. I keep his number for if I have questions year after year. I would have cancelled my service years ago if it weren't for him and his detailed work ethic.

Daniel Clarke

Chester, VT

Still waiting over 6 months finish insulation installation. Very difficult to get a hold of someone that has a answer Update (11/5): Terminix response prompted an email to [email protected]. Email was sent the following day. Over a week later, there still has been no response. Changing review to 1 star. On site tech was great but follow-up from management or corporate office is non-existent. Moral of the story: if what you ordered doesn't get done the first time around, don't expect it get fixed afterwards Update (11/11): Terminix did reach out and complete the installation!! On-site staff was great once they knew what needed to be done. Changing review back to 3 stars. Coordination between call center and field techs still needs work, but otherwise good to work with. Just be super-clear about exactly everything you need done.

Edward LeClair

Chester, VT

I have been a long time loyal, resolute, and satisfied customer starting from the early 1980's to the present. It would be prudent if you would provide me, and other customers like me, with a customer loyalty satisfaction discount for my (our) continuing loyalty to your organization.

Steve Bouchard

Chester, VT

Terminix is a great company. They have serviced my house for a few years now with no rodent issues since they’ve started. The technician David, who comes here regularly is great, knowledgeable, professional, and friendly. I highly recommend them if you have insect or rodent issues.

Amanda Owens

Chester, VT

Loved the crews that came to our house! Friendly, thorough, fast and hilarious. Hated the job was done so quickly because the whole family loved having them here! Thanks again, all!