Terminix of Springfield, VA

Judee Klepec

Springfield, VA

Tech was great! He explained what he could not treat and treated what he could. He also offered come out again should the need arise. We greatly appreciate him taking the time to talk with us.

Nica Nelson

Springfield, VA

Franz has been my technician for the past 5 years. He is great! He treats my home quarterly, advises me on areas that need to be sealed and is thorough in treating the interior/exterior of my home. If there are any insects inside he comes out as many times as needed to get rid of them. He sends me a reminder 24 hours and 30 minutes before my scheduled appointment. I truly appreciate the customer care he provides.

Katia Gudino

Springfield, VA

William Bowers is an awesome technician. Hes always punctual, pleasant and has kept our home pest free for several years now. I appreciate being kept in the loop when he is on his way and once service is complete. He is a great asset to this company.

Yoo Eun kyeong

Springfield, VA

My Terminix technician, Saul Adams, has been servicing my home for over a year, and I couldn’t be more satisfied. He is highly attentive, listens to my concerns, and communicates thoroughly throughout the process. Thanks to his diligent work, I haven’t encountered any major issues. Franz consistently does an excellent job in maintaining my home.

Becky Royston

Springfield, VA

Mr. Saul Adams has mostly been my Terminix technician for several years. He is excellent, always on time and very kind as well as professional. Even though he services the exteriors of my house on a quarterly basis but if I contact him for an inside issue, he is very prompt to take care of it. But this winter, I have not seen any insects inside other than an occasional spider or centipede. I appreciate and hope Mr. Adams will receive the recognition he deserves from your company. He is definitely one of the best you employ.

Faith Trader

Springfield, VA

I had the absolute worst experience with Terminix. In November, we found a mouse in our storage room in the basement and contacted Terminix to come and lay some traps. The sales guy used his threatening sales tactics to scare me, telling me I had an infestation and needed all of these services to get rid of the mice. Mind you, we only found one prior to calling them. I ended up spending over $12K for a service that I absolutely didn’t need and have not caught or seen any mice, as they claimed we would. Additionally, he added all of these different pest control services that I am now stuck paying monthly for, which I don’t need. When I contacted Terminix about being duped into the services I didn’t need, they basically told me, "too bad." In December, I called again regarding the monthly services to cancel and was told that I had to pay this ridiculous fee to cancel after already paying $12K for something I didn’t need. The sales manager said he was going to look into it, see what he could do, and get back to me. I have sent him several text messages to follow up, and as of today, there is still no response. Terminix is a ripoff with the worst service ever. I don’t trust them and advise everyone to stay away from them. From their unethical sales tactics to their horrible customer service, I wouldn’t recommend them even to my worst enemy.

Nica Nelson

Springfield, VA

My technician has been the same person for the past 5 years. He is great! He treats my home quarterly, advises me on areas that need to be sealed and is thorough in treating the interior/exterior of my home. If there are any insects inside he comes out as many times as needed to get rid of them. No more black ants.

Vickie Walker

Springfield, VA

Suzgo is exceptional in his professionalism and expertise of communicating overall pest problems along with providing efforts to resolve them. We need more professionals like him that has an exceptional knowledge of their field and the ability to provide great customer service.

Benjamin E.

Springfield, VA

terrible service and terrible customer service. they broke the contract we signed. they failed to complete a follow inspection as part of that contract....

Enrique Pisfil

Springfield, VA

Ruel Bacalso has been servicing my home for longer than I can remember. He is always calling us before he arrives and is very respectful. The products he uses definitely work as we rarely have any issues with anything. If we do see something he comes out right away.