Terminix of Memphis, TN

linda maloney

Memphis, TN

My terminal guy is Kyle and he is friendly and does a great job. He takes time to make sure you are satisfied with the results.

Michael Little

Memphis, TN

I paid $2,022.48 for their 2 year plan. This includes 8 quarterly visits. After 5 of the visits they were sending me bills for about $600.00 that they said I owed to renew. I paid in full at the beginning. I tried to get into my account online and it comes up they don't show active contract.( That's because they quit coming). I am owed 3 more quarterly visits, not that they were doing any good. For eg. one of the poison dispensers they planted in the yard for termites and carpenter ants , well little piss ants made an ant hill right on top of it.I have a video for them of it. One visit the guy knocked at the door then left and I got the what we found today from him in an email and he didn't check anything. I sent a tape of him to Terminix and to the salesman and got no response and they had the nerve to send that guy back again. Save your money and don't ever pay in full up front to anyone. You can kill more bugs with canned spray for 5$ a can and $2,000 will buy a lot of cans. They (blanked) me with my pants on and I'm old enough to know better(65).

Paragon Gym for Kids

Memphis, TN

Awful company to deal with. Took me 8 months to get their billing mistake corrected. Have another billing issue since 07/15/24. Showed up when we cancelled service. Continually bills us. Sent another bill dated with a service date of 7/31/24 but the invoice is the same as the 7/15/24 invoice. Its been turned to collections, but not without a dispute from us. Would be nice if we could get help from the Corporate Office because calling the Largo, Maryland facility is useless. Negative 5 stars.

Michael Lambert

Memphis, TN

Only 1 star because I can't put less. Charge your card religiously but the service not near as good as the billing. Used stuff from eBay that worked far better. What really got me is I cancelled and they billed me anyway and never even came out.

Hilda Torano

Memphis, TN

Terminx has to be the most unresponsive company we’ve ever encountered. Their lack of commitment and customer service is completely unacceptable. We’ve called multiple times and have elevated our concerns numerous times and we get no call back from the general manager. The worst company ever. I wouldn’t recommend them to anyone. Very quick to charge new costumers and get them signed up and after that, their unresponsive to calls, emails, voicemails.

Christopher Jenkins

Memphis, TN

11/5 service scheduled for window of 3-5pm. Get text from Lisa Howard stating she was grabbing a bite and would be there soon. 530p called and she said on way. 630p we call and she texts saying someone hit her and she’d call to reschedule. 11/6 called twice to find out what was up and finally call service number and find out we’d been rebooked from 12-2 on that day but it was already passed the window and no show again. So set a booking for 5-7 on 11/6 and tech calls back “Chris” and says that he could do 3-5p so I go back home and he no calls no show. 11/7 called to ask what was up and “Blake” Told me not to worry he was on it. I told him I wanted a call from someone in mgmt bc this was unacceptable. I have now gotten a text stating I have been rebooked for today from 5-7p. No call from anyone yet about these bozos burning through my time.

Judith Plummer

Memphis, TN

The tech came out. We had a bug problem and service was horrible just put down sticky traps and he sprayed with a can spray called back to office told them what happened the buga got worst called back anf they sent the same tech and he did nothing put hia handa on his hip and did nothing to help because he was called back out to do hia job on a Saturday after i paid all that money for no service. Now he trying to cancel my service when service wasn't met from the technician.

Debbie Fuller

Memphis, TN

From Mansfield, LA, I have been trying to get results for months. Since the initial call in April of this year, it has been difficult at best to get someone to come out-Then even harder to get them to own the fact that it was termite damage. Now it’s the devil trying to get any response. The eaten grooves pictures are the only evidence the technician would acknowledge. He said he would write it up, and they were responsible. Now months later and still no response. Calls after calls to them go unreturned. The manager, Steve, continues to say that another person will call us. Please DO NOT GIVE THEM YOUR MONEY!!!!

Benton Howie

Memphis, TN

Terminix is completely disconnected from its residential customers. The Call Center approach is amazingly ineffective at dealing with residential customer issues. They can't answer questions or provide contacts for those who can. The technicians are very courteous. The local office is completely cut out of the process with everything handled (or not handled) by the call center. Customer service and customer service is a disaster. And no one cares. The Terminix central call center approach to customer services simply does not work and it breeds customer dissatisfaction.

Cindy Entenza

Memphis, TN

Worst Experience EVER! Its beyond ridiculous still waiting for my account to be refunded, was promised this back in May 21 when a manager FINIALLY CALLED ME BACK after 3 and half weeks of back to back calls requesting a call back. Then promised a refund to MY CARD not account due to I NEVER got the correct provided services showing video footage of what their techs did and did not do. Then when no refund comes after waiting 1-2 weeks like the guy proclaiming he was a manager (John) come to find out there is no manager name John (Go figure) that the company never pushed the refund through. So he claims he expedited it one week later it’s refunded to my account with terminix again (Go figure) after specifying not my account with them but should have been to my BANK ACCT. Then it’s oh I’m sorry manager will contact u 24-48 hrs no phone call lol 😂 ridiculous so I explained as nicely as possible, if my account doesn’t show in the next 48hrs my refund my attorney office will contact them and we will begin the lawsuit not only over the refund but falsely advertising and misleading information that not only do I have in text message and email along with video footage. By fair worst experience! Now I have already contacted my attorney and all that is left is to get the ball going. I don’t need a auto message saying email you guys because been there done that and you guys still failed! Save yourself the headache! Don’t do business with them. Please just don’t look at all the negative reviews vs positive and it’s self explained. Sincerely a customer that will NEVER DO BUSINESS WITH YOU AGAIN