Terminix of Mason, MI

Ann Ferrin

Mason, MI

Noticed my wood floor near front door was roughed up and showing damage. Called my local Terminix branch. They immediately sent Quincy out to inspect and confirm a termite infestation. I agreed to service to treat issue. The very next day, Gabriel, installed the bait stations along with applying the treatment that should take care of issue. So far my experience, with Susan in the local office along with Quincy and Gabriel, have all been positive. They all were pleasant and willing to answer my questions. It will take about 3 weeks for treatment to work. Gabriel has assured me company will come back and inspect problem area to ensure treatment is working. I appreciate having a company provide peace of mind along with good service.

Connie Underhill

Mason, MI

Chad showed up at approximately 12:30. He was very friendly and quick. He explained everything he was going to do in full detail. When he was done, he again came in and let us know he was done and thanked us for our business. I would definitely recommend your service!

Monique Rabideau

Mason, MI

Really great and personable service. Jason comes out to my store once a month to check on things and make sure we are not having any unwanted issues. He is always friendly, professional and very informative. Always happy to have him swing In

James Peters

Mason, MI

Jason was the best ever! Out of all my years with Terminix we have never had a better experience than with this technician. He was awesome! Very thorough and explained everything. This man is a gem and it’s good that he is on your staff you guys don’t know what you have in Jason but he is a wonderful person and we wish we had him as a technician all the time. Hats off to Jason! How’s that?

G

Mason, MI

Jason always does an amazing job for us. He listens to our concerns and immediately addresses them while sharing his plan and preventative maintenance steps. He always double checks previous issues when he returns.

Alina Lord-Freed

Mason, MI

Jason C. was an absolutely amazing tech to work with. He was very communicative in answering all of my questions I had regarding my upcoming service appointment. He was prompt and on time and made sure to notify me when he was on the way. He was extremely pleasurable to speak with and he did a wonderful and through job making sure my home was protected and secure from any creepy crawlies.

Amanda Dertien

Mason, MI

Nick was Amazing. He talked me through the process of getting our problem cleared up. He walked us through what we can do to help fix the problem and what precautions we can take to help prevent this from happening again. He is very thorough and fights for us and with us to get us taken care of and in the clear. I always request for him to come back and I will definitely request him to come in for all of our services in the future. Thank you Nick for all of your help, we are so grateful and appreciate everything that you have done to help us! Whatever Nick gets paid…it is not enough! He is definitely a valued asset to this company and I would recommend him to anyone! Nick at Terminix will get you taken care of. Thanks again Nick, you are the Sh**! We got prices from different places and met with different companies, I could not be happier with the choice I made and with the service I got from Nick!

Julia Grapentien

Mason, MI

If I could leave zero stars, I would. I paid $1050 for squirrel removal. They came, opened up the hole squirrels were getting into more & set one Conibear trap (no one way door in the hole, nothing). The hole was left wide open creating a bigger issue. When the trap did get a squirrel, it rotted on my roof (late summer hot) for TWO WEEKS before I could get anyone out. Once they did, the trap was set again, and caught a squirrel. It is now mid December and they STILL haven’t been back out. This was in August. Thankfully, I had a family friend assist and the problem is done with. However, I basically paid $1050 for a trap from Menards. I have called & called for a refund with ZERO returned calls, emails, updates, etc. My family lawyer will be in contact. RUN from this place. UPDATE: they did reach out after this post and are giving me a full refund.

Katherine M Cornell

Mason, MI

Nick was absolutely amazing! I specifically asked for him each time. He actually cares and puts 100 percent into making sure you have peace of mind. He definitely goes above and beyond. Not to mention he is SO friendly! He let's you know in great detail what he is doing and what to expect. He is honest and straight to the point. Doesn't sugar coat anything. I recommend asking for him every time. Thank you seriously. You have no idea how much I appreciate you and your time. You are a life saver!

Marisa Langlois

Mason, MI

Nick did a real thorough job and took his time to explained what he would be doing. He took in consideration that we have a new baby in the house and treated our house the way he would if it was his. I really would recommend Terminix to other who need there services