Terminix of New Windsor, MD

DKaren Douglass

New Windsor, MD

This is the second time John has come to give service. He is courteous, prompt, and professional. He explains the job, gets to work, and gets it done. He does excellent work.

Hirani Leak

New Windsor, MD

This company is very dishonest. They gave me an estimate for a specific pest issue I had and I agreed to it. They stated on the sales/scheduling call that my account will not be charged until the work order was completed but that was untrue because it charged it immediately. I let that go since the appointment was the next day but then when the technician arrived, they tell me I have to sign this contract. The contract was for a whole additional $69.99/month 12 month policy which I was not advised of on the call. On the call the sales rep mentioned “IF YOU LIKE, there is a $69.99/month plan you can sign up for”. He never mentioned that now I’m locked in to it by agreeing to this appointment. The tech tells me, well I can’t do the treatment today if you don’t sign but at that point I really didn’t have a choice bc they had now already charged me for the job. These are crooks. I wouldn’t recommend at all.

Emiko Kasahara

New Windsor, MD

I had an excellent experience with Terminix and would like to recognize Greg Adkins for his outstanding professionalism. He conducted a careful and thorough inspection of our attic, took the time to understand the situation, and provided a clear and appropriately scoped recommendation. His approach stood in marked contrast to others, demonstrated both technical expertise and sound judgement. He explained everything clearly, and inspired confidence during a challenging time for our family. Greg Adkins represents the highest standards of service, and I am very grateful for his assistance!

Annie McNeill

New Windsor, MD

I feel I was over charged for the service I received with the representative who did the home inspection quote. They cover a little bit of holes, charged me $400 and went on their way. I used to see signs of mice all on my dryer, that has changed. The biggest problem is in the kitchen and the activity is the same. Two technicians that came out were good in completing their work. Waiting for the tech to come back for his two weeks follow up and it’s going on almost 3 weeks. Will see what have with those little critters who are invading my home. I am updating my review today. Service is a-okay . They will continue to come back when you have problems. Maybe I underestimated the company. Customer service on phone is helpful.

BGOODE Goode

New Windsor, MD

First, they honored the special promotion price with no issues or raised the cost after the initial inspection. By the way, the inspector Mike Ford was a wealth of knowledge and shared vital tips to help with some of the more immediate problems right away. Next, the service Technician Charles was all over it. He came in to first assess the situation and began to take a calculated approach that I feel will help to resolve this matter pretty quickly. Terminix has been on the ball

Rebecca Figueroa

New Windsor, MD

Team Terminix! Exceptional. The young men were gracious and respectful. They inspected my home with diligence. They allowed time to hear my concerns and answered all of my questions. Both the installation in the attic and pest control where handled effectively. Mr. Michael Gunter's (Pest Control Technician) professionalism, kindness and attention to detail is an asset to this field of work. I highly recommend this team! Thank you gentlemen.

Alejandro Medina

New Windsor, MD

I hired this company because I had a problem with cockroach tech came to the house late twice spray something around and leave in less than 10min? The second visit I was not home again shows up late I explain that he supposed to be here early he goes “ I hit you up during this week “ proceeds to send a complete job message? They hired unprepared people to do this job terrible experience.

Doug Ouzzy

New Windsor, MD

Sean Richardson was prompt, thorough, respectful of our home, and very affable. He did a GREAT job inspecting our interior 2x4 wall, scraped off old dry mud tunnels and sprayed the wood carefully. We felt much better after Sean's visit. THANK YOU Sean Doug O

Katie Doukas

New Windsor, MD

Terminix, and specifically Maurice, has been doing a great job for us for years! I love that we always have the same technician, because now he knows all the issues my property has at different times of the year. He addresses them quickly, is easy to talk to, very knowledgeable, and always tells me that if anything comes up between my scheduled appointments to just let him know and he can come back! He does such a great job, we have never needed him to!

Janet Sanford

New Windsor, MD

I have termite protection and mosquito/insect protection for my house. Thanks to the amazing Charles Lewis, who comes monthly to spray for bugs and mosquitos, I can now sit out on my patio and hang clothes out in the yard without being stung by hordes of mosquitos. I have tried lots of homemade mosquito repellants in the past, and none of them has ever worked as well as Charles with his stupendous spraying equipment. I have not detected any termite infestations either since the treatments were installed in March. Thanks Terminix for giving me peace of mind that my house and yard are protected by your quality products!