Terminix of Cooksville, MD

Nicholas S.

Cooksville, MD

Terrible service, rushed appointments (One guy literally said "I'm trying to hurry out of here so I can go get in my pool"), and they have 0 rapport with...

ozkan cil

Cooksville, MD

I called and spoke to Alvan, and he kept saying we do not talk to customers for too long. He kept rushing me and then closed the phone on me. I called again and spoke to Rickia. She was great, helpful, and respectful. She has a calming voice. Helped me out with my issue and got my services up and running. After I get my first two treatments and see how the flea treatments go I will update my review.

Kevin Horejs

Cooksville, MD

Customer for years with a service plan, yet they overcharge, ignore my requests, lie about what they do around our home and how long they are here (for gods sake we have a video doorbell) and even after multiple calls and complaints and being told our branch will contact us about a refund I hear nothing. Do yourself a favor and go with a local company and support an actual small business because the service you get is laughable at best, a scam at worst.

Nancee L.

Cooksville, MD

Not surprised to see all of these poor Terminix ratings. I used Terminix Rodent Control service. Somehow I let their salesperson, Josh, talk me into a...

Dave

Cooksville, MD

We really value the service we get from Terminix. Our service tech Bryan is excellent. He is always very responsive to text messages and takes the time to explain things on each visit. He's friendly and professional. We highly recommend him.

Jorge Martinez

Cooksville, MD

⭐️⭐️⭐️⭐️⭐️ 5 Stars Just Isn’t Enough for Kenneth from Terminix! I don’t usually take the time to write reviews, but after my experience with Kenneth from Terminix, I feel compelled to shout from the rooftops about how incredible he is at what he does! From the moment he arrived, Kenneth was the definition of professional—prompt, courteous, and knowledgeable. He took the time to explain everything he was doing, answered every single one of my questions with patience and expertise, and genuinely cared about making sure my home was protected. His attention to detail is unmatched. He didn’t just do a once-over; he inspected every nook and cranny, found areas I never would have thought to check, and gave me peace of mind that my home was in good hands. What really set Kenneth apart, though, was his kindness. He treated my home with respect, was incredibly polite to my family and went above and beyond to make sure we were comfortable with the treatment plan. It’s rare to meet someone so passionate and thorough in their work—he truly takes pride in what he does, and it shows. Terminix is lucky to have him, and so are the customers he serves. Kenneth isn’t just a technician; he’s a hero in a pest control uniform. If you ever get the chance to have Kenneth service your home, count yourself lucky—you won’t find anyone better. He’s a five-star professional in every way. THANK YOU, Kenneth!!

Cheryl Guadalupe

Cooksville, MD

Richard B has been taking care of my house for a few years now and I have always been impressed by his professionalism. I appreciate how he takes the time to explain the issue and answer all my questions. He also tries to work with my schedule so I can be home. Thanks for an outstanding service!

Megan Beyerle

Cooksville, MD

Thanks to Richard for his timely and effectively pest control services! They have been very accommodating to use environmentally friendly practices around kids and pets. The entire team is very responsive and do their best come out same day if needed! The work is all inclusive of any pest issues year round. We really appreciate their work!

Nicole Boccelli

Cooksville, MD

Terminix has been amazing in helping us! We spotted a mouse, and their amazing exterminator Kenneth showed up in less than an hour. The mouse was dead less than an hour later, and now we can breathe a bit easier. 😊

Jennifer Sampson

Cooksville, MD

Kenneth is great. I told him where I was seeing ants and he explained I didn’t have to wait until my next appt. Gave me his card and told me to call him anytime and he would come take care it. Very friendly!