Terminix of Fairbanks, LA

Lynne Free

Fairbanks, LA

Michael came out and did a great job! Kind, respectful young man who sprayed indoors and checked the attic. He didn’t even mind my dog trying to follow him around.

Lynnetta W.

Fairbanks, LA

Chris was very thorough, patient and professional. After almost 3 years with this service, I had questions and wanted to see what these baits look like. Chris answered each and every one. The baits showed a variety of examples from being eaten to completely gone. He also showed me what a new bait looks like. Unbelievable! I learned a lot today, and I owe all that to Chris, a very knowledgeable Terminix, Termite Expert. He even said if I have additional questions afterwards, to feel free to contact the office as well. He is a very valuable to your team.

Margaret McKenzie

Fairbanks, LA

Tyler did an excellent job with taking care of my house. He is super nice. Personable. Answered questions that I had and informed me of what he did and why. I appreciate his kindness and letting me know what's going on. Thank you. He really is good at his job snd takes pride in his work. That is a big plus to me.

Patricia Johnson

Fairbanks, LA

Did a very fantastic job. Very attentive to what should be done. The only problem was that he needs a new locator and hopefully you will get one for him. Great customer service. 🤗

Germaine Stewart

Fairbanks, LA

The West Monroe, Louisiana Terminix field office is a complete joke. I have reached out numerous times regarding a mice treatment I paid $160 for, and the service was never completed. Technician Cody Evans showed up, sprayed my house for insects instead of addressing the mice issue, then told me he would return to place bait traps. He never came back. I repeatedly contacted the lead supervisor, Paul Gunby, and received no response whatsoever. I then escalated the issue to the corporate office requesting a full refund, and I am still waiting to hear from the local general manager. What’s especially telling is that before my money was paid, I was able to reach both the supervisor and the technician. Once payment was made, all communication stopped. Calls to the local office now go unanswered. This office has zero accountability, terrible communication, and no problem taking money without providing services. I feel completely taken advantage of. Do not trust the West Monroe field office with your money.

Fredrick Adams

Fairbanks, LA

I have always had a five-star experience with Joey. He is quite pleasant, very friendly, and competent. He listens to my questions and answers them, always giving great advice.

Lin Rosel

Fairbanks, LA

Chris from Terminix came out today to do our annual termite bait inspection. He was very thorough and when he was through, he explained to me what he had done. I was very pleased with his professionalism and friendly attitude. Thanks, Chris! Linda Hill, Monroe

Margaret McKenzie

Fairbanks, LA

Cade did an excellent job with taking care of my house. He is super nice. Personable. Answered questions that I had and informed me of what he did and why. I appreciate his kindness and letting me know what's going on. Thank you. He really is good at his job snd takes pride in his work. That is a big plus to me.

Amanda Laing

Fairbanks, LA

Edit: It has been a week. No one has come to respray, and no one has called. We are going to cancel. I'm visiting my father, who pays for their services. Purportedly, they cover everything from termites and flying insects to mice and voles. Since I've been here just 4 days, I have caught 8 mice, there are SWARMS of wasps with huge nests everywhere on the exterior of the house, and multiple types of flying bugs inside. Furthermore, after trying to get in touch with them twice now, I still have had not one single conversation with them about this. I am absolutely pissed at the lack of accountability and careless nature of their services. I do not recommend anyone work with this joke of a company!!

Jonathan Adams

Fairbanks, LA

Christopher from Terminix was great! He came out inspected all bait stations, replacing more than half of them. He also checked for any suspect areas, including an area outside the zone at my request. He took the time to clearly explain and educated me on termites, patterns, and etc. Thanks Chris!