Terminix of Valley Springs, CA

Wendi L.

Valley Springs, CA

I have to get this information out!!!Recently I thought I had termites and called Terminex to come to my house. The inspector went up in my attic and came...

marie lee

Valley Springs, CA

If i give give a negative 100 i would!! So i got terminix service to fumigate the house i just bought. After fumigation was done and tent was getting removed, the tent got stuck on my porch post and the worker kept pulling it. They cracked the top of thr post wood and now my post is hanging. I put in claim. Unable to reach the right people. Was told I'll get a call but never did. Finally i was able to reach someone to out in my claim. Unfortunately my claim got denied. I clearly have photos and pictures that it was damaged due to their fault but they still denied it. I will no longer use their service!!! Beware! They may be good at what they do but if they ever do any damage to your property, they will find reasons to not be liable for it

Charlotte Potter

Valley Springs, CA

The technicians are always professional and courteous. Communication is great. I know beforehand when they will arrive and after my visit am informed of any pests seen and treatments done. We have had no problems since they started.

Kimberly Forte

Valley Springs, CA

I love my technician he’s amazing he’s smart. He’s kind he’s hard-working. He’s reliable. I wouldn’t have it any other way. Competitors have tried to step in and cancel my service with Terminix and they can’t come close to what Terminix does they do what they say they’re gonna do they charge what they say they’re gonna charge there’s no hidden fees and they run to my rescue every time I call you can’t get a better deal for what they do for you and you can’t get a better technician. I highly recommend this company

Shelly

Valley Springs, CA

My technician Nick is very communicative with his comings and goings. He gives a detailed update of the task he completes every time. I appreciate that kind of service very much.

connie ribble

Valley Springs, CA

John has been our Terminex Bug Terminator for several years and he is just great. I can text him if there’s a problem and he responds right away. He lets us know when he is going to spray and he is very dependable and trustworthy. And did I mention friendly? Yep, he’s that too. No bugs here. Thanks John!

M Sausman

Valley Springs, CA

⭐ 1 star (would give 0 if I could) I signed a contract with Terminix on 12/4/25 for a $1,500 rodent exclusion at my home in Elk Grove. The contract clearly states I have three business days to cancel “without penalty” and that any payments made will be refunded within 10 business days after they receive my written cancellation notice. It also states that allowing them to begin work immediately does not waive my cancellation rights. The exclusion work was done while I was not home. A guest was there, not a resident or homeowner. Despite that, the technician marked the work order as “resident home, no signature necessary.” I never signed the work order and did not personally approve the work when it was done. I completed the official Notice of Cancellation and hand-delivered it to the Sacramento branch on Croydon Way within the three-business-day window, directly to a manager (Jonathan). Instead of honoring their own written contract, I was told I “can’t cancel” because the work had already been done and that the $1,500 would not be refunded. As of today, Terminix has still not refunded my $1,500 even though I canceled on time under the contract and followed their process exactly. I am now disputing the charge with my bank because Terminix refuses to follow the terms they themselves put in writing. In my opinion, this company does not stand behind its contracts, does work without the homeowner present, and then refuses to honor a valid cancellation. I strongly recommend avoiding this branch and thinking very carefully before signing anything with Terminix.

Paul Bayliss

Valley Springs, CA

Terminix was VERY responsive and answered all my questions up front about the work they would perform and the exact cost. Great people to communicate with. We had rodent droppings in our attic so we had that vacuumed out with all the insulation as well. Then they sanitized the attic by the HVAC and put new insulation in. All in about 4 hours and left our house spotless. We couldn’t be happier. Great price too!

Jason L.

Valley Springs, CA

Terrible Serivce. I bought 3 kinds of Serivce - pest control 365, exclusion, and exclusion repair. Paid over $7k for all these services, which covers me for...

Manijeh R

Valley Springs, CA

Cody is awesome. He is very respectful, knowledgeable and professional. He reminds me of the appointment a couple of days ahead of time. That allows me to be prepared if I want to spray indoors as well. He is the best!