Terminix of Ralph, AL

Jamie Pate

Ralph, AL

We recently got swapped to a new service rep. (Josh Lindley). He came out today and was super great. Very professional and knowledgeable about everything he was doing. We had some questions about potentially encapsulating our crawlspace and he was quick to discuss the whole process with us and the benefits of it. Super great guy and glad to have him providing our services now.

Linda Mothersbaugh

Ralph, AL

Josh did a great job with our tick & mosquito services. He is professional, personable & very knowledgeable. He was very careful not to treat flowering & fruit plants to protect the pollinators.

Sheila Park

Ralph, AL

Josh Lindley was great today! He was very very knowledgeable about the best way to treat our problem. He was very meticulous about his inspection and cleaning up after himself! His employer is blessed to have such a dedicated employee!

Emerson Hill

Ralph, AL

Terminix has always been great when they show up for regular pest treatment. Josh Lindley came by today and walked me through everything that was done and assured me that he would return promptly if we needed anything from him between now and the next service. He did a complete and thorough job of the regular service, everything I’ve come to expect from Terminix and they’re great customer experience!

Shuntoria Lindsay

Ralph, AL

Aaron Champion was great. He showed up before scheduled time..got the job done less than 30 minutes. Answered all the questions that I asked,..left extra traps just in case. Oh and he was very friendly with my chihuahua, Chop. 10 out of 10 for me.

Tina S

Ralph, AL

Aaron Champion was the person to come to my home to spray for Ants customer service was amazing, very cooperative and answered all questions we had asked. He was very polite and kind. Services was amazing will continue to use Terminix for future needs and send referrals also

Shahnaz Poursaied (iranneelufar)

Ralph, AL

Aaron Champion provided thorough service during his visit. We were in the process of vacating the building for various reasons, a primary one being a significant roach infestation. The presence of roaches in our food was quite distressing, making continued residence undesirable. This was an initial visit, and Aaron, being trained to handle such pests, assured us that the infestation would be eradicated within three months. We are hopeful for a positive outcome.

Ashtyn Hunt

Ralph, AL

As a local Realtor, I want to update my previous review to reflect that Terminix has since made things right regarding the issues we encountered. While we did experience several bumps in the road throughout the process, particularly with communication and billing, I truly appreciate the way Josh Lindley and Joshua Bratcher handled everything. Both gentlemen were professional, respectful, and efficient in resolving our concerns, and they ensured that everything was taken care of properly. Their responsiveness and follow-through made all the difference. While our overall experience with Terminix had its challenges, I can confidently say that both Josh’s represent the company exceptionally well and is the reason our situation was turned around. If you do choose to work with Terminix, I highly recommend asking for one of them specifically.

Gretchen Berry

Ralph, AL

This company is a nightmare to work with. We used them for termite remediation, which i then found out was just a scare and there were no termites at all but only what appeared to be something on a part of one wall that "may" have once been termites. We ultimately had no choice as we were selling the house and wanted 100 percent confirmation that it was all ok. My husband set the appointment up and they were supposed to call him when headed over so he could meet them there. (that did not happen and we were told we missed the appointment) New appointment husband let guys in and they completed the service. We went to tidy up the house and paint an area and realized they had left several hole unfilled, broken brick on our steps by drilling too close to side, left trash and rubber gloves on the ground. This is not what you expect to get after $5700 service . Husband called salesman he had been dealing with and got no answer for 5-6 days. Called the office found out he was out and the original salesman came out to see the damages himself, told my husband it would 2 weeks to a month before they could get back out to "correct" what they did wrong. That was unacceptable as the house had to be put on the market within a week. The salesman never bothered to pick up the glove and trash in the yard after walking by it 4 times on 2 different days. Fast forward and we get our house under contract and they need a termite inspection (standard) so I called for the documentation and was told they did not provide that for real estate transactions that the "buyer" had to set up. The buyers agent had been calling and not able to get anyone to schedule the inspection and my agent finally was able to get her to someone. So inspection was done the end of August and we closed on the sell of the house 9/10. Fast forward to 10/11 and we get a bill in the mail for Termite inspection on 9/20 that was forwarded to our new address (that we have resided at for a year) I called and was met with a snarky, less than helpful "call center" employee who told me that I am responsible because it was My inspection. After several times explaining that the "buyers" are responsible for inspections and that it was listed as paid on the closing papers, she still argued with me. I handed over the invoice to our wonderful RealEstate agent and she along with the buyers agent is supposed to rectify this issue. Stay tuned...... We will see if it gets resolved

Sweet'N Divine

Ralph, AL

Very fast service! Aaron was very patient with understanding my questions! Customer service from Aaron was excellent! I didn’t put his number here but his name is on the card 🥳