“This company showed up with promises that it would be able to prevent all pests. Some of the guys who showed up didn't even know what kind of bugs they were finding in my house or how they could stop it. They were out multiple times to try to get rid of them and now they tell me to keep glue traps near all my windows to catch any spiders that might come in. The windows are closed, locked and sealed. They had me sign a contract for a year. That contract is non negotiable. I told them that I have had trouble with them, that their service hasn't helped and they will not consider breaking the contract. The most important thing to this company is my $190 for the next two quarters rather than my experience with their company. I contend that my bad review is likely more costly to them than $190. So here is the second of my bad reviews!!! If it were me, I'd rather cut the contract to avoid bad public reviews of my business...I guess there are different things that are important to different people. Oh and when I am not raising my voice at you on the phone but questioning this contract practice, it would be nice if you had professional customer service people who could not start to get defensive and raise their voice at their customer base. I'm a customer (by FORCE) for the next 2 quarters...but NEVER again!”

Patrick K. via Google

“I'm really surprised by the reviews. We always have had a good experience with this company. Adam is our service provider and he's professional, experienced and very friendly. He always asks how my family is doing when he comes. Please consider using this company.”

Amy F. via Google

“Forced to use this company when our apartment got bed bugs. Technician was very unprofessional showing pictures of the bed to me and saying he had show others. He talked about the “ineffective sprays” the company uses that can be bought at a local hardware store. He trashed my roommate, talking about how disgusting his stuff was and that he didn’t even want to touch it. Very unprofessional, lack of communication and they have not fixed the problem. They have been out 4 times and still having issues. His solution is to throw the beds away and start over. When pressed about stuff we could do, he simply was unknowledgeable. Now, I know he is newer (he said he had only been with the company for 6 months), but he didn’t seem to know the basics. He said he treated the apartment but was only in the apartment for 15 minutes. I will never use this company or recommend this company to anyone.”

Ryan K. via Google