Orkin of Waldorf, MD

Tonya Rollins

Waldorf, MD

I had a great experience with Orkin! The technician was professional, knowledgeable, and arrived on time. He took the time to explain everything clearly and provided excellent customer service. I appreciate their attention to detail and would definitely recommend Orkin to anyone looking for reliable pest control services.

Susan Mo

Waldorf, MD

Great service! Jeffery was amazing and highly professional, he listened and took care of all my concerns. Artun inspected our home and recommended the best option for us. Thank you both for the great experience with Orkin.

Barbara Nance

Waldorf, MD

Brian F. our Orkin guy was so kind & helpful. He went out of his way to explain everything ,kept in contact if we needed him. Made sure he was on time. Did a great job. I can't praise him enough.. Hope he gets a raise

Dawn Buckmire

Waldorf, MD

They were very professional. Great job removing the wasp. They gave me reassurance they will be available to follow up within 30 days.

Shaun Vance

Waldorf, MD

Jeff was great, very professional and knowledgeable about the service. He also very respectful as well. He does make the experience comfortable. Give him a raise or promote him.

Tim Ballard

Waldorf, MD

Jeff (my Orkin technician) was very friendly and knowledgeable. He took his time while searching every square inch of my house's interior looking for pest activity. I never felt rushed. Jeff answered every question that I had.

Teresa Toye

Waldorf, MD

John does an excellent job every time he comes. I no longer have a mice problem. He sprays my yard and the product works great. I have seen dead bugs outside. I’m getting ready for the summer and I will not have to worry about bug bites and smelling like bug spray. I can sit in my yard and enjoy it.

Gallion Simone

Waldorf, MD

Initial inspection was quick and easy yet thorough. Tyrese was very professional, listened intently to all of our concerns and was able to find entry points we had no idea we had in the first place. Thank you.

Q

Waldorf, MD

My experience with this company has been extremely disappointing from start to finish. The level of inconsistency and lack of communication has made it impossible to trust their service. Misleading technician information: The company sends an email with a photo of the technician who is supposed to arrive, yet the person who showed up was not the same individual. This immediately raised concerns about professionalism and transparency. And he broke the door to my attic. Outdated and inaccurate reporting: The technician failed to update my account properly and continued sending outdated reports. One report claimed that vegetation around my home was overgrown, even though it had been professionally cut down over a year ago. For the past two weeks, I’ve been given nothing but empty promises with no corrected report or real follow‑up. Termite inspection confusion: I requested a termite inspection for my home appraisal and spent nearly a month calling and waiting. Only then did a supervisor inform me that they couldn’t provide the report because I supposedly didn’t request the “correct type” of inspection. At no point during scheduling was I told there were multiple types or that I needed a separate termite account, another appointment, and an additional fee. This lack of clarity cost me valuable time in my appraisal process. Billing issues despite autopay: My account is on autopay, and they withdrew a payment on December 26th. Yet somehow I was suddenly told I owed an additional $99, even though my regular bill is only $53.50. The math doesn’t add up, and no one could give me a clear explanation. All of these issues have delayed important steps in my home process and created unnecessary stress. The inconsistency, lack of accountability, and poor communication were the final straw. I have since terminated my service and cannot recommend this company based on my experience.

Stan Bullock

Waldorf, MD

Kyle gave me a courtesy call saying he was running early on his calls and asked if he could stop sooner. Always like early vs late. He was here and asking questions about our concerns. He immediately went to work tackling our issue and provided feedback for our next follow up. Very professional! Never got this from the other company i had to let go for missing 3 visits in a row.