Orkin of Waldorf, MD

Gallion Simone

Waldorf, MD

Initial inspection was quick and easy yet thorough. Tyrese was very professional, listened intently to all of our concerns and was able to find entry points we had no idea we had in the first place. Thank you.

Q

Waldorf, MD

My experience with this company has been extremely disappointing from start to finish. The level of inconsistency and lack of communication has made it impossible to trust their service. Misleading technician information: The company sends an email with a photo of the technician who is supposed to arrive, yet the person who showed up was not the same individual. This immediately raised concerns about professionalism and transparency. And he broke the door to my attic. Outdated and inaccurate reporting: The technician failed to update my account properly and continued sending outdated reports. One report claimed that vegetation around my home was overgrown, even though it had been professionally cut down over a year ago. For the past two weeks, I’ve been given nothing but empty promises with no corrected report or real follow‑up. Termite inspection confusion: I requested a termite inspection for my home appraisal and spent nearly a month calling and waiting. Only then did a supervisor inform me that they couldn’t provide the report because I supposedly didn’t request the “correct type” of inspection. At no point during scheduling was I told there were multiple types or that I needed a separate termite account, another appointment, and an additional fee. This lack of clarity cost me valuable time in my appraisal process. Billing issues despite autopay: My account is on autopay, and they withdrew a payment on December 26th. Yet somehow I was suddenly told I owed an additional $99, even though my regular bill is only $53.50. The math doesn’t add up, and no one could give me a clear explanation. All of these issues have delayed important steps in my home process and created unnecessary stress. The inconsistency, lack of accountability, and poor communication were the final straw. I have since terminated my service and cannot recommend this company based on my experience.

Stan Bullock

Waldorf, MD

Kyle gave me a courtesy call saying he was running early on his calls and asked if he could stop sooner. Always like early vs late. He was here and asking questions about our concerns. He immediately went to work tackling our issue and provided feedback for our next follow up. Very professional! Never got this from the other company i had to let go for missing 3 visits in a row.

vicki ross

Waldorf, MD

I would appreciate the agent arriving at my home at the designated time and not showing up 1 to 3 hours early. The next time the agent arrives more than 1 to 3 hours early, I will not answer the door, and he will be forced to wait or schedule another appointment. This will be my practice going forward, and I don't wish to be awaken from my sleep with a phone call if he is 30 to a hour early for the phone. I am only allowing no more than 10 minutes early arrival time. He must wait if he is early and not disturb my household. We are handicap individuals and we refuse to scramble and hurry to come down the steps because he has chosen to be more than an hour early knocking at my door. It needs to stop at once!! Thanks

Tracey Williams

Waldorf, MD

I met Brian, my Orkin technician, for the very first time. He was very professional, listened to all of my concerns, and was extremely accommodating in addressing them. I truly appreciate his excellent service and look forward to continuing my Orkin service with him.

Debra M.

Waldorf, MD

Kyle was prompt, courteous and very communicative. He explained the treatment process detailing what I can expect after the first treatment and then he throughly treated my home. He was awesome.

michael middleton

Waldorf, MD

Delraye was on time, extremely professional, and completed all contracted tasks and much more expeditiously, and thoroughly! Thanks for a job well done!!

Angie S.

Waldorf, MD

Marlon performed a thorough inspection of our property and explained in detail the suggested treatment plan. The technicians that completed the treatment went over everything they were doing. Marlon and the technicians were friendly and professional.

Deborah Lee

Waldorf, MD

Reliable and professional service from Orkin Pest Control I recently hired Orkin to address a wasp issue at my home, I’m quite satisfied with the experience. From the initial inspection their team was professional, knowledgeable, and courteous. The technician took the time to explain the treatment plan clearly and answered any questions without rushing. I also appreciated their commitment to taking care of the mosquitoes. Very grateful to Orkin for sending me the perfect team of technicians.

Sandra Owens

Waldorf, MD

Jeff Robinson stopped through today 21 June 2025 and provided amazing service. Jeff has embraced the pest activity around our home. He knows all of the hot spots and works to slow down activity ie nesting, etc. Jeff represents Orkin extremely well and we're blessed to have him work on our pest control requirements. Jeff, continue to be great!!👍🏾👍🏾 Sincerely Charles and Sandra Owens