Orkin of Waterbury, VT

Laurie Rheault

Waterbury, VT

I highly recommend using Orkin for pest control. From scheduling with Trip in the office setting up 2 accounts for 2 homes having issues with Carpenter Bees to Kate in the payment department. Trip scheduled same day service sending Josiah Ahern out to spray both homes and are all set up on an annual contract. Everyone I dealt with couldn't have been nicer and more professional. Thumbs up 👍 for Orkin.

Anne Eddy

Waterbury, VT

I could not be happier with the technician Justin or what he did! He explained everything to me in ways that I could understand, he calmed my fears, and I'm looking forward to being able to go outside without being attacked by hornets. Thank you Orkin, and a very big thank you to Justin!

Jessica Spaulding

Waterbury, VT

Chris was very knowledgeable in helping diagnosing the chipmunk 🐿️ problem and overall an awesome guy . I feel very confident in the services I’m receiving from orkin and Chris made an excellent first impression 😊 Thanks Chris from Orkin !!!!

Jeremiah Wadsworth

Waterbury, VT

The tech came in talking on his air pods and completed the service without speaking to anyone. I set this account up nearly 3 years ago and expect that when vendors enter my business they will check in with me. I will be actively looking to cancel my service with Orkin.

Cheri Jackman

Waterbury, VT

Orkin maintenance is great!! Every month or few months just to keep everything in check!! Josiah Ahern is my favorite with truly caring about his work!!

Tammy Wall

Waterbury, VT

Tyler took the time to address all my issues. I feel more relaxed because we have a plan to get rid of my mice and prevent them from coming in.

Steve Kimball

Waterbury, VT

Paul was on time for his inspection and was very professional. His inspection was thorough & he said that I did not an infestation. Great personality as well. I still decided to do a treatment just to be safe.

VT Mom

Waterbury, VT

So far, I am disappointed and unimpressed. Called on a Sunday afternoon (10/13/24). They gave me a spot the very next day between 8am and 10am. I thought “Wow, great!” By 9:15am when they did not show up, I waited on hold for over 20 minutes just to make sure. The woman verified the appointment and address and apologized and said that the technician was running late and would be there at 10:30am. Ok, fine. At least clearly, they knew they had to be at my home. By 11:15 am I called again (1 hr and 15 minutes past their window of time) and waited again for well over 20 minutes on hold. This time she put me again on hold and came back saying that due to a software glich the technician did not know he had to be at my home and he’d already left the area for the day. I was very annoyed that on a day off from school with my impatient kids that I had wasted well over 3.5 -4 hrs waiting for them when I could have spent a fun morning with my children. Being too nice of a person, I again gave her the benefit of the doubt and rescheduled. After accepting an inconvenient appointment for me, juggling a significant portion of my schedule around with my kids and obtaining a sitter this time, she scheduled me for the next day (10/14/24) in the afternoon at 2:30pm. By 8am today (10/14/24) the same woman cancelled again stating two technicians had called out. Again, I had to rearrange my child care plans. This time they scheduled for a whole week out from today. At least they called this time. But still annoying. Meanwhile, our problem is far from solved. Can’t even comment on their actual pest control service because I can’t get past the receptionist or get them to come to my home in a timely way. Meanwhile they have my credit card number which they demanded immediately upon my first call, and emailed multiple times to get me to sign a contract when they haven’t even seen my home or performed any inspection! Orkin seems unprofessional and not worth dealing with to me. For such a big name, I’m highly disappointed. Looking into other companies at this point.

Vijay Desai

Waterbury, VT

ADAM TERRY visited us today and he is the best. He was extremely professional, kind and understanding of the issue when he visited my home today. He did his work patiently while explaining all about the problem route cause and its solution. I am VERY happy for his services today. Orkin is the great company to work with.

Jerry Simpson

Waterbury, VT

On time, knowledgeable as he'll, very insightful and gave us the reinsurance we needed to hear. John came less than 24 hours after we had called in distress, we couldn't be more happier with the service thus far from the first call to John the service man. Thank you so very much. Sincerely, Jerry Simpson