Orkin of San Jose, CA

Oreo Mo

San Jose, CA

I was really impressed with the pest control service I received. The technician, Joshua, arrived promptly and conducted a detailed inspection of our home’s exterior and inside baseboards. He treated ant trails, sealed entry points, and placed bait stations in appropriate areas. Joshua explained each step and recommended a quarterly prevention plan for about $65/month. The follow-up visit confirmed the pests are under control and the house feels fresher now 😊. He was courteous, thorough, and took care to minimize any disruption. I highly recommend their service for anyone wanting reliable pest protection and excellent customer care 😊.

Maria Lee

San Jose, CA

My place was due for a yearly inspection. Our very first Orkin termite control inspector came out and it sure was nice to see him. Long Trinh always does a good job and he's very trustworthy. He's also our neighbor. Lives just down the street from us.

Jessica Santiago

San Jose, CA

Orkin has been such a great investment. Since the first day we encountered a horrible flea infestation due to possums, Orkin came to the rescue! Ronald and Matthew(who came today) have been giving spectacular service! Always so informative and so friendly. We always recommend.

Eleni Hill

San Jose, CA

Prompt and thorough service at a great price. We practically live on an ant hill and prior to getting the service through Orkin had lots of ants in the house seasonally. Now we have been ant free for about 2 years and we couldn’t be happier.

Bina K

San Jose, CA

Armando was knowledgeable and very patient in explaining the process and expectations. It was magical that the ants were gone the next day after treatment. Very happy with the results.

Cin Cin

San Jose, CA

Souk always does a very thorough and detailed job in controlling pests at our home during each quarterly service. I also appreciate Souk checking our property for any possible entryways for rodents each time. He’s also mindful of our pet and ensures she’s safe. In addition, he is very friendly, knowledgeable and professional. Thank you Souk and Orkin.

Judith Reed

San Jose, CA

Gilbert was so friendly and informative! He walked me through the process to rid my condo unit of “fungus gnats”. I am so happy that I’m working with Orkin, a highly qualified and experienced company!

Hadeel M

San Jose, CA

I’m appalled by my recent experience with Orkin. I suspected a drywall termite issue and gave the company another try after swearing them off previously. Big mistake. Robert Lewis showed up for an inspection that lasted 10 minutes. He didn’t enter the attic or crawl space—he just glanced at the wall, took a photo, and quoted me $5,000+ for fumigation. He pushed for same-day agreement without even mentioning the requirements: vacating the home for 2–3 days, removing all pets/plants, unlocking every door. I was shocked. When I called Orkin to clarify, I was told an inspection should take 1–1.5 hours and include attic/crawlspace review. I requested a second opinion. That’s when Derrick Nesbitt entered the picture, and things went from bad to disturbing. He showed up a day early without asking, saying “we’re busy tomorrow so I came today.” When I said I wasn’t home, he spoke over me and acted inconvenienced—despite being uninvited. The next day, he returned and began trashing his colleague, claiming he trained him and would use my complaint to “leverage a better deal.” Again, he didn’t inspect the crawl space or attic. I tried to show him the crawl space access; he moved things back over it and later falsely claimed it was “inaccessible”—even though his report included a photo of the clothes that were in front of it. He told me he didn’t need to access those areas but later lied in the documentation. He then invited himself to sit at my kitchen table and pressured me to sign over 30 documents, claiming “you’re not agreeing to anything” and saying “if you read all this, we’ll be here 12 years.” I told him multiple times I needed time. Out of frustration—and with Ring footage of him saying I wasn’t committing—I signed just to get him to leave. Two hours later, he called saying, “We’ll be there Friday at 9am.” I reminded him I hadn’t agreed to any treatment yet. He snapped, “Well, you signed, so you did.” I said I still needed time. He said, “Then let me know by tonight.” When I later said I’d prefer the Termidor injection treatment (which is less disruptive), he immediately said, “You know it’s the same cost, right?” I told him, “No, it’s not—your colleague sent me pricing last week and it’s cheaper.” He sighed and said, “I can’t believe he did that,” clearly annoyed I had actual numbers. He said he’d come Monday to “sign new forms.” I asked if they could be emailed since I work full time—suddenly that was an option. But then, without confirmation, he showed up again at my home Tuesday. I saw him on my Ring cam. He left a voicemail saying he was “just stopping by” to check if I signed. At this point, his actions went from pushy to frightening. As a woman, I am genuinely scared knowing this man has my address and continues to show up without warning. If he comes again, I will contact the authorities. He also conveniently made most aggressive statements over the phone—not in writing—like he knew to avoid leaving a record. This entire experience felt coercive and manipulative. My husband and I will never work with Orkin again. I’ve kept screenshots, footage, and voicemails. I don’t write reviews lightly—but this one needed to be said.

Sumanth L

San Jose, CA

5 Stars – Exceptional Service! We had the absolute pleasure of meeting Russell during the initial pest control service at our home, and we cannot speak highly enough about him. From the moment he arrived, it was clear that he brings not just unmatched experience and skill, but also a deep sense of care and professionalism to his work. Russell took the time to explain everything clearly, shared insightful tips, and handled our concerns with great patience and expertise. His thorough approach made us feel completely at ease—like our home was in the best possible hands. What really stood out was his warm personality; he connected with our family in such a genuine way that it felt like a trusted family member was helping us. We feel incredibly lucky to have had Russell as our service professional. If you’re looking for someone who is deeply knowledgeable, dedicated, and truly exceptional at what he does, look no further. Thank you, Russell, for your hard work and heartfelt service. We’re excited to continue with your services and absolutely recommend you to anyone in need of top-quality pest control!

Gargi Shukla

San Jose, CA

Highly recommended!! The service guy -Joshua came with in the time window and took care of inside and out our house. He was very professional and quite informative. I’m very happy with Orkin! 😍