Orkin of Riverside, CA

Tawseef Siddiquie

Riverside, CA

⭐ Very Disappointed After 15+ Years as a Customer I have been a loyal Orkin customer for over 15 years, and unfortunately, today’s experience was disappointing enough that I decided to cancel my service. I had my regular monthly service scheduled for today, but due to a family emergency, I simply asked if the appointment could be moved to the following day. Instead of showing any understanding or basic customer service, I received a very rude response. I was told that services need to be completed monthly and that if I skip service, my account could be terminated in the future. After more than 15 years of paying for this service, I found the way this was communicated completely unacceptable. I wasn’t refusing service or asking to skip a month—I had a family emergency and was asking to move the appointment by one day. This is a paid service, not a free favor. Long-term customers should be treated with respect and some level of understanding, especially when an unexpected family situation comes up. I contacted my local Orkin branch immediately afterward and canceled my account. It’s unfortunate that after more than 15 years as a customer, one interaction and a lack of basic courtesy were enough to end the relationship. Customer loyalty should mean something.

Christine Flot

Riverside, CA

We had a great experience with our new Orkin technician, Caleb, today. He was extremely detailed, thorough, and took the time to explain everything in a way that was easy to understand. Caleb was very informative about the treatment process and answered all of our questions with patience and professionalism. In addition to being knowledgeable, Caleb was pleasant, friendly, and courteous throughout the visit. It was clear that he genuinely cared about providing excellent service and ensuring that we felt comfortable and informed. We truly appreciated his attention to detail and positive attitude. Orkin is fortunate to have Caleb on their team, and we look forward to working with him again in the future!

Derek Baker

Riverside, CA

We had a horrible ant problem, where I sprayed the outside of our home to keep them out over a few months but they came in through cracks and then through the walls to upstairs. It was bad before but got really horrible at that time. I called Orkin and they came by the very next day. We had Joseph come by for a termite inspection first. Just after he left, Donovan came by and sprayed the entire backyard and home. All I had to do was sign, charge the card on file and go back to making dinner. I'm excited to see all the ants gone by next week and very excited the pesticide can work into the nests since it takes time to kill them. They even sprayed for fleas while they were there! We want to never see ants again, so we signed up for monthly service, with the highest possible extermination for 90 a month. I will update on the results, but it all sounds wonderful and I can't believe it was so simple to get this done the entire time. I wish I did this in October when we first had ant issues.

Fritz

Riverside, CA

My yard was being prepped for pavers n cement work. Dug down bout 6 inches, tilled dirt, removed rocks n 6 year old artificial turf. Once turf was removed fleas n bugs came out in groves. So got 3 estimates for same day pest control service. 3rd call was Orkin Pest Control n they had the best deal and best services and reasonably priced too. Orkin stood out bcuz of the well'rounded services which are also done on-demand if necessary....and their wider range of services seem to be standard. Unlike other namebrand competors, which offer low prices, but with service price increase for each ask. I signed up w.Orkin, hands down, no reservations . AND they came witin 2 hours and Tracy did outstanding detailed work, was very informative, thorough n professional. Tracy has such a big n pleasant personality which for me was a big plus++ to ease my stress. He did such a good job of spraying every nook n cranny of my home, both outside n inside. Then he spread granules n another spray; thereafter, sprayed wasp nest under my roof eaves and finally sprayed my entire garage. Very pleased overall and will highly recommend everyone do their research and then call Orkin. You won't be disappointed. Thank you Orkin and thank u Tracy (a real gem)!!

Amber Barrios

Riverside, CA

Very professional. The entire process from the initial walk through, to the application of treatment was all explained and put my mind at ease. Highly recommend this company.

Msminiq

Riverside, CA

They were professional and polite, I started seeing results instantly, our pest control guy Mark A. was amazing and very personable. We always request Mark to do our inspections when, and he is great every time. We’re still seeing a little here and there, but it’s a lot better than before that’s for sure and I like how you can call whenever to schedule an inspection and get service at a timely manner.

Sarah Swick

Riverside, CA

Dametre provides service to our property once a month. He is AWESOME! He is professional, friendly, and most importantly, very thorough. He keeps our office clean and pest free. Thank you, Dametre!

Eric Hung

Riverside, CA

First two services were great! However the third service I received a text that Kevin was on his way out to service our home on 1/28, so I took the day off work, but Kevin never showed up.

William julian Lacey

Riverside, CA

I had my home serviced today by Orkin Pest Control, and I am genuinely impressed with the level of kindness, enthusiasm, and professionalism their team brought from the moment they arrived. They treated my home with so much care, and it honestly felt like they were treating their own. The technicians sprayed the entire outside of my home and sealed all of my outdoor vents with wire mesh and caulking to prevent anything from coming back in. Inside, they placed about 10 traps throughout the house and focused on problem areas—especially around my China cabinet, which had been infested with roaches. They handled it quickly and thoroughly. What I appreciated most was how they set up preventive measures in all of the drawers and key spots without making my family tear the whole house apart. They did all the heavy lifting, worked efficiently, and explained everything step by step so we felt completely comfortable. Overall, Orkin delivered exceptional service. Their kindness, attention to detail, and willingness to go above and beyond truly stand out. I highly recommend them to anyone looking for quality pest control done right! Thank you thanks again, David and Joe.

M Wil

Riverside, CA

Last week Rob Arnold, with Orkin, called to see if he could drop by to do termite inspection, since we still have another year of warranty on the tenting we did a few years ago. He did a thorough inspection and thank goodness we were clear of those buggers! I so appreciate his concern for our property and for his insistence on doing the inspection. We love having Orkin come out about every 3-4 months for servicing our house and yard.