Orkin of Bay Village, OH

Susann Macri

Bay Village, OH

The Orkin representatives were very professional and informative. They quickly assessed my rodent problem and discussed options. I appreciated their advice on solving my current rodent problem(s). The price included their first and second visit and having an inspector visit also.

Bryan Hajek

Bay Village, OH

We had a great experience with Orkin. Today, Representative, Travis Hicks evaluated our home, as we had a recent surge of ant activity. Travis was very thorough and knowledgeable as he identified areas that were impacted. They were respectful of our home and property and made us feel that our concerns would be acknowledged and resolved. This is the second time we have called on the Orkin branch and both have been resolved with excellent service. I would highly recommend using them, especially as they continue to provide stellar service, like Travis displayed during our visit.

Renee H.

Bay Village, OH

Travis Hicks at Orkin was fantastic to work with. He’s incredibly knowledgeable, professional, and took the time to explain everything in a way that actually made sense instead of just rushing through the appointment. You can tell he really knows his stuff and cares about doing the job right. He answered all of our questions thoroughly and made us feel much more confident about the situation. Highly recommend Travis if you want someone experienced, honest, and easy to work with.

Erin Trigg

Bay Village, OH

Our experience with Orkin has been very positive! Damon M, our technician, was very helpful. He checked all of our traps on our property, sprayed our property for ants (our recurring service), and asked us if we had any questions. Keep up the good work!

Joshua Baker

Bay Village, OH

I had a great experience with Orkin. From the start, the process was smooth and professional. The technician arrived right on time, was very knowledgeable, and took the time to thoroughly inspect my home. They explained everything clearly and made sure I understood both the treatment and how to prevent future issues. What really stood out was the attention to detail and level of care—they didn’t rush and made sure every concern I had was addressed. After the treatment, I noticed a significant improvement almost immediately, which gave me a lot of confidence in their service. Overall, Orkin delivered excellent results with top-notch customer service. I’d definitely recommend them to anyone looking for reliable and effective pest control.

Aaron Wright

Bay Village, OH

I made an appointment online for rodent extermination. Peter was on time, professional and very friendly. He helped diagnose what the problem can be. I appreciate Peter for coming in and being helpful and being clear and precise on everything that was going on. Peter is the epitome of what a great employee and a great person should be. Thank you Orkin as well for being very communicative (text, email) with every appointment. I appreciate everything being clear. If I didn't say it already, Peter is awesome 👏.

Dana Brown

Bay Village, OH

I submitted an inquiry online, on a Sunday, received a call an hour later to setup an appointment and an Orkin technician arrived the next day. Pete arrived on time, very professional, extremely informative and very personable. He was very patient with all my questions, walked me through the house showing me areas where the carpenter ants were getting in and sprayed those areas and the perimeter of the house. In just 2 short hours I noticed a difference, by the end of the day - no ants! I am scheduled monthly to ensure we got them all. Thanks so much for a timely response!

Helen Fields

Bay Village, OH

Pete the Orkin Man was very professional and informative and extremely Efficient in all he did to help correct the Rat Problem. He explained in detail all the needed to be done, set straps where needed inside and outside the home and scheduled the next appt for recheck. The price too Very Affordable. Thank you Our Orkin Man Pete🙏🏼

Kate Morrow

Bay Village, OH

The guy doing the job was fantastic! The guy on the phone also fantastic. Only thing I wasn’t a fan of is adding on things we didn’t need to the bill. Such as mosquito spraying which ups the bill by like $80. But the guy that came out fixed us up! Really great guy

Dawna Wright

Bay Village, OH

Today I had Orkin come out and do a remediation for a silverfish issue in my attic. They removed all of the unwanted items that were in my attic and thoroughly cleaned and sanitized the entire attic. They also put in baffles to make the attic have better airflow and breathe better. They also put down new insulation in my attic which was greatly needed. The crew that came out to take care of this problem were very polite and courteous to me. They treated me as if I were a friend or family member And not just $$$. People don’t realize how important it is to have a problem in your home taken care of by people that seem to really care about you and your home. I cannot say enough great things about the crew that came out to take care of this. Ryan, Jaylen, Travis and Winston from the North Olmsted branch. Thank you a million times for you work and most importantly the respectful treatment of my home and myself. Amazing!!!