Orkin of Lockport, NY

Emma Brown

Lockport, NY

Quinten was timely, knowledgeable, and efficient! He answered all my questions and had no problem taking care of our wasp nest issue. He also made the timeline very clear and I feel comfortable knowing I can reach back out if I see any more! Thank you Quinten!

Vincent Ricci

Lockport, NY

We found an extremely large nest in our basement, which appeared dormant, but we wanted to be sure and have it removed. We made an appointment and Justin the Orkin Inspector gave a thorough inspection of the house, explaining all of the details. The next day Dave and David arrived to remove the nest. Both were very efficient and professional. Removing the nest and clearing out any dead pests from the area. All three of them were polite, professional, and willing to explain and answer any questions or concerns that we have. We were 100% satisfied with the service and would use them again if the need arose.

Karen Lee

Lockport, NY

I got pest control services, mainly for carpenter ants and mice. R.J. our technician was great and professional, also very knowledgeable. Lisa the home inspector was also great. Very satisfied.

Maxwell Gregory

Lockport, NY

We discovered roaches in our new rental Saturday night. We were able to speak with an Orkin representative over the phone despite being the middle of the night, and got an appointment for Monday afternoon. The technician arrived in a timely fashion, evaluated the space, applied treatments, and answered all the questions that I had. I would recommend Orkin to others who are experiencing problems with pests and/or infestations!

Ron Budde

Lockport, NY

Daniel was professional and respectful. Introduced himself and explained the service he was providing. Also made a recommendation that we accepted. It was a pleasure meeting Daniel today.

Ryan Karcher

Lockport, NY

Don't waste your time. Signed up for 6 treatments for mouse problem I had. First two times were fine although they swepped the mice droppings into a pile and just left them there. 3rd visit the person never showed up or called to let me know they couldn't come (of course they were able to charge me on time...). That same day I rescheduled. Day of reschedule another no call no show. Not sure how they are still in business with events like this. With the second no call no show in a row I canceled and the one bright spot is they actually refunded me with little argument for services they never provided

Paula Giardino

Lockport, NY

The 2 men that come do my services are fantastic !! Bryce and RJ are always pleasant and polite and do what they need to do fast and efficiently. And the best part is I think we may be ant free now. But when we had a hornet issue out of the blue in our attic they came out and handled it quickly so my allergic husband didn't have to. Im very thankful for them .!!

Karthikeyyan S

Lockport, NY

They don't deserve even 1 star. I am writing to formally express my dissatisfaction with the service provided to my property. On multiple occasions, the incorrect service has been performed. Appointments have been scheduled without adequate notice. There have been instances where my tenants were either not informed, not at home, or did not observe an Orkin technician onsite(we have 24*7 cameras, where Orkin pro was not seen on that day). Furthermore, it has been extremely difficult to reach your team by phone when attempting to reschedule. I also want to highlight a recent experience that added to my frustration. When I contacted this branch manager to discuss these concerns, the call was disconnected in the middle of our conversation, and I did not receive a return call. This lack of communication was disappointing. Overall, I am extremely dissatisfied with the service experience. Given the repeated issues, I am cancelling all services effective immediately.

Mary McGorray

Lockport, NY

Mr. Dennis T. From Orkin was the most outstanding representative for Orkin. He was extremely knowledgeable about his work, and spent time with us, reassuring us. His professionalism was incredible. He sat and took time with us, and accommodated our concerns. I would recommend Mr. Dennis T. To anyone who wants their problem solved. I felt as if we had a friend help us. He came almost immediately, resolving our real concern. The entire experience with Orkin was superb, with good communication from the main office. Even the intake interview was very helpful with Mike. 5 stars to Orkin and their representative, Mr. Dennis T. Drs. Mary McGorray And Robert Moskowitz

Jacqueline Seeloff

Lockport, NY

They responded the same day. I had called several others but could not get any appointment until after the holidays. Very happy with the service. Katarina was very friendly & professional.