Orkin of Zephyr Cove, NV

Dave Grude

Zephyr Cove, NV

Justin was very nice and professional. I feel good that we have a good plan in place to clear any birds or rodents from my house. I like the idea of getting my gutters cleared out and covers put over all of them. I'm not getting any younger, so having that burden taken care of is a great relief. Kat, who set the traps and sprayed insect repellent around my house was very nice and professional too. I'm glad we chose Orkin.

James .Brunson

Zephyr Cove, NV

Jorge Tottes came by and did a really good job. He sprayed around the exterior of the house, and inside the house as well. We are very pleased with Jorge's service.

Ollie DeHaven

Zephyr Cove, NV

This pest control company is entirely unethical. They tried to sell us on them using sticky traps for the mice. When we were very firm with them about not using sticky traps, they put out a bunch of those poorly designed wooden snap traps (as opposed to the much more ethical and reusable enclosed snap traps or high force plastic snap traps). They also didn't place a lot of the traps flush to the wall, or with an obvious route for the mice to get a head-on kill. They set the traps less than one day ago, and I've already had several instances of mice crying after getting caught in the traps (until we had to kill them ourselves), and several more instances of me finding mice that had been struck on the side and lower body, that definitely also didn't die instantly. What can you expect from a company willing to use slow killing poison, sticky traps, and cheap primitive snap traps? Won't be using these people ever again.

C Fran

Zephyr Cove, NV

We had Orkin service in another state and decided to contract with them again. From the sales team to the guys that do the work it’s been excellent service! Our outside home services from Mark is perfect. Austin and John did an amazing job under the house and Justine setting it all up. They are all very professional and friendly. We chose the right company and Reno Office. Thank you all!

Miguel Arasa

Zephyr Cove, NV

Was promised my first 2 treatments would be included in 1 payment and that was not the case. Ended having to pay the second service that was promised. They either did not explain their billings properly or the person did not know what they were doing. The service provided was good, the experience afterwards not so much.

Kayla Schoen

Zephyr Cove, NV

John was our "pest control guy" for almost 2 years, and he was wonderful! Always timely, always considerate, and so kind and attentive every time my daughter would tell him stories or show him her toys. He's been promoted and moved to a new area, sadly for us, as we will miss him, but we are very happy for him as well! Thank you John, for being so great and making an impact on our first 2 years living in our new home! Wishing you all the best, God bless!

Leo Acero

Zephyr Cove, NV

Update: I spoke to the regional, she remedied the situation fast and effectively. Now I am back on the schedule and we spoke about my incident. All of a few clicks and things were fixed and without issue. So I’ve had Orkin for well over a year now. And they’ve been wonderful my technician Stephen absolute upstanding guy. Recently over the last 90 days there was a service that I had skipped. I’d let them know just like I would any other time that I’ve skipped the service and no issues. A week later after skipping service, a technician showed up to my house and did it anyway without my consent. I was billed $134. I got a call from the general manager, and I talked to him about my situation and disgruntlement. Told him what I was wanting to do and what I was gonna do if this was not remedied. He stated: “This is how you want to play this?” I said “I think it’s very fair that you look past this $134 and look at my account history to see how long I’ve been I’ve been with you and your company.” He said nothing was gonna be done pretty much by the sound of his voice and said I’d hear back from him later. Here I am waiting for the general manager and assistant manager to call me now and it’s been two months. The national Call center has been more helpful and resourceful than the local branch has. I will update this and keep you posted as I hear back as now the regional manager has been involved and I’m waiting on a call back.

Rick Bronson

Zephyr Cove, NV

Orkin was great. Initial visit today and went thru the entire house in and out to make sure we didn’t have any unforeseen pests around. We had just moved in and they came and addressed an ant problem we were having. Super friendly and very easy to get along with.

Susan Bjorn

Zephyr Cove, NV

The technician came the same day I called and was very thorough and knowledgeable. He answered all of my questions and told me what to expect going forward. I felt a great deal more confident in the effectiveness of his application. Thank you.

Marc Fresia

Zephyr Cove, NV

I’m on a plan. My house is being overrun with ants and I’m leaving for vacation in two days. I call Orkin and they send me Chris on the same day. I show Chris the epic ant trails and I can see his excitement building. He grabbed two tubes of ant bait and laid it out thick and often. The ants immediately hit the bait, Chris exclaims “it’s like crack, they can’t resist”. Chris explained how this stuff works and spent a half hour hunting down the source which led us outside. Chris was very friendly, knowledgeable and truly enjoys his work. The ants are already clearing up. Thanks Chris!