Orkin of Salem, NJ

Bosswife0717

Salem, NJ

I expected a more thorough inspection as a first time client. It was the last stop for the Orkin technician and frankly I think he was just ready to get out of here for the day. No inspection of the attic which I was told there would be . Basically told me to keep my doggy door closed , laid glue traps , and did random spraying of the exterior of my home, which was caught by my Vivint camera. He was literally here less than an hour. $324.00 later..

Kaylie Piroli

Salem, NJ

I can’t say enough about the incredible work CJ, an Orkin General Contractor, and his team did at our home. After discovering a major wasp and bee infestation in our attic, which unfortunately had a hole in it which had also spread into the retaining area walls above our basement stairs, CJ went far beyond what we expected. He made sure every trace of the problem was completely cleared out and handled the repairs with exceptional care and professionalism. When it became necessary to remove part of a wall to fully resolve the issue, CJ took the time to explain everything clearly and ensured our home was restored — and even improved — once the work was complete. The attic was left spotless, reinforced, and in better condition than before the infestation with the hole patched and a much nicer finish on the wall he had to remove when he was done which added a nice touch of class to our home. CJ’s attention to detail, communication, and dedication to doing the job right truly set him apart. It’s rare to find someone who takes such pride in their work. I also want to recognize Jeff, our inspector, who initially diagnosed the problem. He did a wonderful job helping us understand all of our options and walked us through the process before any work began. Even though it was a large and expensive task, Jeff went above and beyond to make sure we could figure out a plan that worked for us, and to get CJ and his team scheduled to make it happen as soon as possible. I highly recommend CJ and his team, and Jeff as an inspector, to anyone needing pest-related repairs or home restoration because these guys really just knocked it out of the park for us.

Shelly Brown

Salem, NJ

After finding another bug in my bathtub, I decided to use Google Lens. It said that it was a cockroach nymph - I then researched it & bam - I needed immediate help. Ugh! How could this happen to a cleaning fanatic??? Initially, I entertained another company, but for my issue, I read that Orkin is the industry standard. After speaking to 2 reps that spoke so highly of their company, I proceeded with a contract. Con - My frantic attempts at receiving a message was not met, but I called an emergency number & the rep really was so helpful & kind & reassuring - thanks, Richard. Today, Jamar texted his availability in the window given & was early. He was respectful, answered all my questions & apprised me of what his services entailed to include interior & exterior. The process was seamless to include a next scheduled visit. After payment, he sent me at report to include EPA approved chemicals, which appeals to this retired analyst for that Agency. While I would say the only failure was the initial connection to the branch for this emergency, I feel confident that my research & that of the helpful Orkin consultants are solid. I am pleased!

lura McFatridge

Salem, NJ

Everyone starting with Eric who kept me so comfortable by explaining in depth, what was wrong, and all the steps that would be taken to correct the problem. He explained so well I felt I did not need input from any “make” friends before making a decision! The next day the whole crew Ray, Chris& Jose all had exemplary work ethics they were very mindful of keeping my home clean. They were polite and hardly took a break to eat or drink!

Glenn Cunningham

Salem, NJ

Tyler was the service tech today and did an excellent job. He was very pleasant and comprehensive, making sure to work on both floors of the house plus the crawlspace. He also sprayed along the outside perimeter of the house and additionally applied the mosquito spray. I was very happy with the service provided. Thank you, Glenn.

张珮

Salem, NJ

I had a beehive in front of my house,but no one showed up,I called customer service twice,and first time said helped me did the treatment,but he didn’t helped me ,I felt bad experience

Bettylynn Szal

Salem, NJ

I would not recommend Orkin Exterminating Company. Their technicians do not seem adequately trained for certain types of infestations. Appointments are unreliable — sometimes they show up, sometimes they don’t. Even when they do, it’s inconsistent whether they actually enter the house. Overall, this is not the type of exterminating company I would refer. when I called the office to cancel, they were very apologetic, but unfortunately, that is not what I was looking for. I need someone to come Out and provide the service that I had paid for.

Jane Harte

Salem, NJ

Very happy that I contracted with Orkin this summer. Our service guy, Mike, is fantastic. Really knows what he’s doing. Solved my ant problem in one visit. He’s in and out, friendly, professional.

Alexa Fortner

Salem, NJ

Lauren was great! She arrived when she said she would and was super helpful and knowledgeable. I told her my concerns which she confirmed and also gave us advice on how to prevent anything from coming back after her service.

R

Salem, NJ

I’m a new Orkin customer and my initial experience was excellent. From my original call for help to the completion of the requested service, the entire experience couldn’t have been better. Nina took my original call and processed my request with textbook perfection exemplifying kindness and knowledge the entire time. Then Kevin B. came to my home and remediated what could have been a dangerous situation and made the area surrounding our home safe for us as well as for our neighbors! Kevin was kind and knowledgeable, as well. Thank you Nina and Kevin!