Orkin of Madison, MS

Angela Cooper

Madison, MS

Been with Orkin a while and never really had good results. Notified the office and Eric Nelson was assigned. We finally see positive results!!!

K Smith

Madison, MS

The young man (Jeffrey) who came to exterminate was professional, extremely courteous and answered all my questions. I would give him and the service provided 5stars. Scheduling issues (scheduled an appointment, office called to cancel then scheduled a different day but the time was miscommunicated, etc) was very frustrating. The young woman was quite pleasant and courteous which I appreciated. I would absolutely call them again but the first time was a little bit of a challenge. To be fair, life is challenging for us all and I hope my review reflects the courteous way everyone engaged w me.

Lekeshia King

Madison, MS

My husband and I are very pleased with the services we received from Orkin so far. The technician explained all the things he was going to do and very professional. I would most definitely recommend their services to other people

Dee C

Madison, MS

I have had service with Orkin for many years. Never had a problem. If I call and ask them to come back out and spray again, it is never a problem. My rep (Randy) is always so pleasant and professional. He always does a very thorough inspection/spray of my property and is always willing to answer any questions that I may have.

Mary Doss

Madison, MS

The Orkin man can to me today he put a lots of pride in his work I do believe he is going to solve my problem. He was very polite and nice. Thanking Orkin again.

Jonathan Holliman

Madison, MS

I have been with Orkin for the last year. The person they sent out to handle the service was excellent and a great guy. This is sadly the only positive from my time with them. The customer service is absolutely dreadful. I repeatedly had to tell them to only schedule on the weekends as I had a dog that would need to be brought in so they could do the backyard and I was unavailable during the week, yet every time my scheduled service came up I was notified it would be during the week at which point I would have to take the time to call in and again tell them I would be unavailable and schedule it for that weekend. My contract was for 1 year and this will be my last month so I called to let them know after this last service I will not be continuing to use them going forward. I was then told that I would have to send a "written" cancelation notice 30 days prior to ending the service like this was 1986. Considering this is the year 2025 and it has been at least 20 years since I have actually had to mail anything, I was amazed a company would be lagging that far behind technologically. I can't help but think this isn't a technology issue but simply a scummy business practice done to harass their customers and try to extend their billing for as long as possible. Honestly, any company that resorts to such practices makes me question the quality of the service provided because if they would go that far in order to cheat their customers what else might they do?

Michelle Ghant

Madison, MS

We have always had a good experience with Orkin. They are easy to schedule and if we have an issue, just as easy to reschedule. Our representative, Kevin, is professional, courteous, and gets the job done quickly. We’ve not had any issues with ants nor any other insects this summer season. Thank you Orkin!

Kyena Hubbard

Madison, MS

I’ve had a great experience with Orkin and highly recommend their pest control services. From the start, the team was professional, knowledgeable, and thorough. They took the time to inspect my home carefully and explained the issues they found in a clear, honest way. What stood out most was their attention to detail and commitment to customer satisfaction. The technician was on time, friendly, and made sure all my concerns were addressed before starting treatment. After the initial visit, I noticed a big reduction in pest activity within days—and they’ve stayed gone thanks to Orkin’s follow-up service. I also appreciate the peace of mind that comes with their guarantee. Knowing they’ll come back at no extra charge if there’s ever an issue makes it worth every penny. If you're dealing with pests and want a reliable, effective solution, Orkin is definitely a company to trust.

Dominique Jefferson

Madison, MS

Our technician arrived today and was very nice and down to Earth! He was very informative and knowledgeable and gave us a peace a mind on his visit today! If you haven’t yet, make your appointment today! You will be happy you did!

Angela Strong

Madison, MS

Nico is always so very kind. And when he can't make it, whoever comes out to spray are very professional. They listen to me as I explain my needs and they so their very best to help.