Orkin of Brookston, IN

Hanna Marie Legere

Brookston, IN

I called yesterday for ants that my landlord won’t take care of (here before I moved in). They got someone in early today to treat. Adam was so kind and provided me with lots of education so I could better understand what I was dealing with. I am very appreciative.

A. Pugh

Brookston, IN

Wow, what can I say about Orkin. The best. Fred has been our Technician for a number of years. My Mom, who passed away, said he was one of the kindest, smartest and greatest person that she has ever met. I met him for the first time today, and my Mom was correct. The first thing he asked was everything ok and he just went to work. He said he knew my Mom did not like any pests, so he would always put her at ease, to keep her from being afraid and worried. He does a very thorough job, checking everything. Wow, excellent service he gives every moment . He stated that making sure all customers’ are given top customer service is his way. I also, made a mistake with him a couple of weeks ago, and all he said was, “do not worry about it.” Once he left, I cried because the mistake I made was a big error, but Fred, did not let it bother him, and he said “do not worry, and if you need anything at all, call us anytime.” Tears are falling from my eyes because in these times you rarely meet a great worker, who works with a great company and that has great people from the wonderful lady who answers the phone to the Manager (he is also kind). Orkin, you are in the “superior class” as one of the best companies to do business with. Thank you all for not only doing a great job done each time, but for just being so kind, understanding, for giving, caring and nice.???? Alicia Pugh, lifelong customer.

Reanna Chilcote

Brookston, IN

Very efficient! Glad I gave them a call. It was affordable and the monthly plan won't break the bank. I look forward to a bug free summer this year:)

Brian Doggett

Brookston, IN

I usually don’t get on here to make reviews but I am compelled to at this point. Just got hung up on after trying to cancel my service. Was told I never told them of my issues which I called every time to tell them “hey you forgot to come out and service me.” The service manger tried to say this time was because of the Selma tornado but it’s not that because this has been every month. He stated it’s not recorded in there system that I had ever called to complain which tells me they never cared to make note of my problems. The guy that was supposed to service my property today called and said they are not going to make it and told me that I need to call and reschedule. I run two businesses and I do not have time to beg them to come out to do their job. Service manager was extremely rude and condescending. Don’t bother calling these people they won’t ever get to you. You’ll have to call every single time because they just won’t show up. There are better places.

bailey edmonds

Brookston, IN

I had a great experience with orkin. Adam came to treat at my house for ants, he was very communicative and quick. He provided me with a lot of helpful information. Very friendly and will definitely be going through Orkin again!

Lynne St John

Brookston, IN

Keith is always on time and very courteous. He always asks if we have any new issues or if we’ve noticed any problems since his previous visit. So far, we’re very pleased with the services we’ve been provided.

Jacquie Tyner

Brookston, IN

They called to remind us that it was time for our yearly inspection. He showed up as scheduled and did a thorough inspection under our house. After the inspection he showed us pictures of areas he was concerned about and pointed out specific areas that need attention. He also gave us information to fix these areas when we are ready. All in all, the service call was a good one.

Kimberly Lyle

Brookston, IN

The same gentleman came again. He is always very nice and extremely polite. Since we have covid, he stayed outside and treated everything outside.n

Ashley

Brookston, IN

The sales team that reached out to me initially is what impressed me the most. Then a prompt inspection was made. Service was scheduled within days. While cost was an issue with me, the benefits should outweigh in the long run. I definitely would recommend Orkin! In a time where many local providers lack professionalism and service, Orkin definitely exceeded my expectations and is much appreciated!

Tony Polston

Brookston, IN

Having a job done professionally which it was is somewhat expected. What for me that makes a difference his the people doing the job representing the company. Dakota is what you hope to deal with face to face. Him being a dog person was an extra plus as my dogs felt his comfort level and they pretty much ignored him. Pleasant experience all around.