Orkin of Shirland, IL

Monique

Shirland, IL

I had Orkin of Rockford for almost two years. Initially, I was pleased. However, as time went on I noticed they just quickly checked the trap baits, gave me a few seconds of reassuring words that the issue was under control and left. Well, when I decided to move is when I really saw the truth. Places through out my place Orkin never once investigated had evidence of where they (mice) had been hiding out. I was totally shocked and felt taken by them. So, I paid monthly for two years just for words to calm my mind! Expensive! So, I would not recommend them at all!

Toi Martin

Shirland, IL

Sam at intake was super nice and quickly scheduled same day appointment. Carl came out very polite and acknowledgeable and complete tasks easy. Now let see if my troubles are a thing of the pass with my 7 step treatment. Thanks again!

Tom Smargiassi

Shirland, IL

Jeff is always professional, always on time, and does an outstanding job with the service he provides. He is helpful in explaining exactly what he is going to do and what all of our options are as far as his services are concerned. I would highly recommend, and I have recommended to friends.

Kristin Brcak

Shirland, IL

We’ve had a great experience with Orkin, especially thanks to Bailey. He’s always friendly, knowledgeable, and takes the time to answer our questions. You can tell he really cares about doing a thorough job. We really appreciate his help!

H Gonzalez

Shirland, IL

Cesar was great he talked me through the steps and was very patient with me through the whole process, he was very knowledgeable and well ofc he did the dirty work as well! The prices are very affordable and reasonable 10/10

Kirkland Rec League Board

Shirland, IL

Fantastic service!! Very professional and polite. Great communication as far as when the tech will arrive.

Ashlyn Hildreth

Shirland, IL

Agents was very knowledgeable and professional they answered all my questions would highly recommend this company, they get the job done

Rhiannon Goudreau

Shirland, IL

Advertise wildlife removal. Scheduled an inspection based off my availability. Called 90 minutes before our appointment to tell me they don’t do wildlife removal. So we canceled the appointment for the service they don’t offer. Now starting from scratch. Wasted days waiting for them to call me and tell me they don’t do the thing they scheduled to inspect. Very confusing.

Cassandra

Shirland, IL

Avoid orkin! Avoid, avoid, avoid! 1. They are not open 24 hrs, i had an appointment coming up that i had no idea what time the tech was coming and it took me over 4 hours to find any orkin number where someone picked up. 2. You have **0** control over your appoint date or time. Added bonus, you dont know what day until only a week before and you wont know what time until less than 10 hours before! AND they WILL change it without telling you! 3. I filled out a survey that asked my experience and mentioned that it would be nice to have more control over my appointments and they ENDED MY CONTRACT! 4. Never actually got the initial inspection or anything promised, first guy showed up hours late, had called me to ask if i even still wanted him to come out, than did such a bad job spraying that i had to have another guy come out a week later. Absolutely, insanely bad customer service. How is this a fubctioning business model?! My APPOLOGIES to orkin for having to work A JOB and needing to know when my appointment was!!

Javi

Shirland, IL

I called for a quote and got someone next day which is unheard of with other companies. He was in and out of the house within 15-20 mins. The spray he used is safe for pets and children. The price was too good to pass up! Great price, knowledgeable, great fast service! Thank you!!