Orkin of Fort Worth, TX

Tanya Avila

Fort Worth, TX

David is so pleasant to work with. Very friendly, thorough and very detailed. We would definitely recommend him and their service.

Hector Robles

Fort Worth, TX

At first, we were happy with Orkin's service. After a few months it went into the toilet. There have been multiple occasions where we have been rescheduled. I called to see why our service was being rescheduled and was told it was because they added new customers and had to move us out. I don't know any business where that is a good reply from Customer Service. We've been rescheduled for the 4th time this month! Multiple reasons, new customers, technician did not come in and had a technician tell their dispatcher they spoke with me, and I told them not to come! Which was a flat out lie. I cancelled my service today and can't refer anyone to Orkin. At least not my local branch (Fort Worth). Also, Britanny, who is the local Customer Service person, is terrible. The worst attitude I've dealt with on any Customer Service level. Could care less if they lost a customer. Rudy, who is the local manager, was supposed to give us a call. Never got a call from him and when I called to ask if he was available, they would tell me he was out of the office. Asked for his cell phone and got nowhere. If you're looking for pest control DO NOT CALL ORKIN!!

Adrienne Blain

Fort Worth, TX

Paid a large amount almost $400 for one time flea treatment and fleas did not go away. The pesticide was all over the house in large puddles that my children slipped and fell in. Large amounts pesticide sprayed on my children’s toys. When asked to make it right they simply said “well sorry.” What about the Orkin guarantee? Guess I’ll file dispute with my bank to get my money back since Orkin refuses to help.

Jason & Jaclyn W

Fort Worth, TX

They are professional and on time and transparent with the prices, options and what they were going to do! Once the tech arrived they explained everything on what they were going to place and location of each item and we highly recommend them! Bruce was our tech and very professional and explained everything and kept us updated on what he did as he went along and did his job!

John Cantu

Fort Worth, TX

Service was good except technician didn’t know about our traps for the warehouse beetles and didn’t have them to replace

Rita Bradfield

Fort Worth, TX

The Orkin employees have all been very helpful and professional.

timothy galloway

Fort Worth, TX

Origins is a bad company you do not want to use them when you ask Christian what kind of product they use? They were close your account they do not want to answer the question. The manager in the staff people it work for this company is very mean to you. They use water-based spray because they don’t use strong stuff to kill buzz anymore that you cheap stuff This company want you you give your refund for your money they won’t. They love to keep your money. They are a scammer. This is a very terrible company

Corky Corcoran

Fort Worth, TX

I called them about squirrels in my attic, made an appointment for an inspection on Saturday at 9:00 AM…a time that THEY chose and I agreed to. Nobody showed up. Nobody even called. 4 days later I went to their website and left them a message about them standing me up, I got a call the next day. They apologized and asked when they could re-schedule. Are you kidding me? Why would I make another appointment with them when they obviously don’t think my time is important? I hired a local company instead, they showed up on time for both the inspection and to do the work. Two stars instead of one just because I think one star should be reserved for the most unforgivable experiences, and Orkin DID at least apologize for ghosting me.

E. Tysen

Fort Worth, TX

100% garbage. Called Orkin due to rodents/pests, and an inspector came out. Did a walk around of the perimeter, and inspected the attic. Wouldn’t even inspect the garage, which I found surprising since this was the source of the rodent problem. The inspector focused on finding one small silver fish bug in the attic, and recommended that I get an entire seal over the entire square footage of the house, to include weep holes for $4,700+. He also recommended a radiant barrier. I initially agreed to some form of remedy, of which the inspector said that he would email to me by 6 PM same day. This never happened, even after confirming my email due to me having previous work done with Orkin in 2019. I called back the office and spoke with an offsite female third party rep who said that she would reschedule a follow up call. This never occurred. A called a third time, and pretty much got the same thing. No response. Just completely ghosted despite me verbally agreeing to an Orkin treatment plan, along with being a past customer. For a company that claims to have a stellar record over 120+ years, this particular Fort Worth office clearly doesn’t give a damn about its current customers, let alone potential prospects. It’s more remarkable when I’m literally telling them to take my money for an important service, and they just don’t care. Absolutely unprofessional. Definitely going with Terminex even if I have to spend more money.

Aisha Taylor

Fort Worth, TX

Horrible experience. Poor customer service. Techs would lie and say they serviced the house and never showed up(we have cameras). They also would charge me and took money off my bank account for no service rendered. The guy in charge is rude and really doesn't care about his customers. Waste of time and effort even calling them. Just go with someone else.