Orkin of Southlake, TX

Casey Bryce

Southlake, TX

It was rill good visit. I have used them befor and it worked rill good but the professional that came to my house was not that good. Rill rude and lied about some stuff he did but did not do it knowing there was cameras. So I discontinued the service. We'll I called them back and I got DON LAMBERT was the professional who came out this time and he was so good walked me through everything that needed to be done and and was very knowledgeable about the situation we were having. He got to work fast and the service working immediately. Very happy very satisfied Will keep useing. Highly recommend this technician.

Linda Mills

Southlake, TX

We called for service at 10 and we had a person here by 2. David was very professional and friendly. After we showed him our infestation of bugs, he explained what he was going to do and how they would follow-up. He did a great job for us.

Susan Espy

Southlake, TX

Received our treatment in a timely & professional manner. Kyle is always courteous & detailed oriented. We’re pleased to see him as scheduled. We appreciate the report we receive after treatment.

Kathy Mcnaughton

Southlake, TX

The two gentlemen that came to my home yesterday were very professional and communicated with me before doing their job. They found a nest which they sprayed and set up another appointment in a week to be sure all the wasps are gone. I would highly recommend this company to my family and friends

Madi Elizabeth

Southlake, TX

I am very disappointed with my experience with Orkin. My initial service on September 23 cost about $170, but they only treated the outside of my home and did an attic inspection. I rent, so any attic work is ultimately up to my leasing company—but what I really needed was the inside treated. When I asked why the inside wasn’t being done, I was told it wasn’t necessary because the technician was “so good.” Sure enough, bugs started coming inside shortly after. When I called to get follow-up service, I explained (as I had from the start) that any days besides Mondays and Tuesdays don’t work for me. Still, they scheduled me on a Wednesday weeks out. By the time my appointment came, the bug problem had gotten worse. Yesterday, I got a confirmation text for today’s (October 6) appointment between 12–2pm. This morning, without notice or explanation, my appointment was moved to October 15—over a week later. When I called, the representative couldn’t even see my original appointment for today. I’ve voiced multiple times that I’m not satisfied with the service and I feel like I was rushed into a plan I didn’t ask for. I wanted a one-time treatment, not a recurring plan, and now I understand why they push people so fast. The website advertises a satisfaction guarantee, but so far that has not been honored. Overall, my experience has been frustrating, unprofessional, and not worth the money.

Candace Grimes

Southlake, TX

I called this morning to move up on next service due to some ants, and they were able to accommodate us same day — our technician texted us timely when on his way, earlier than expected which was great, and was very friendly. Thank you!

Michael Hindman

Southlake, TX

This is a commendation for Jarvis, the young man who serviced our home today (Hindman, Little Elm, Texas). He was pleasant & professional at all times and knowledgeable about our pest problems. Honestly, he is the sort of service technician that I once expected but now find to be an extremely pleasant surprise in over 30 years of home ownership. 5 stars for Jarvis

JV P

Southlake, TX

Collin was great! He knew what needed to be done and got to work. Very knowledgeable about mud dobbers as I had questions. Overall, I've had Orkin for over 11 years... I wouldn't have it any other way. Thank you!

Christine Allen

Southlake, TX

David needed a break 10 minutes after he arrived for my service. What a lightweight. Maybe consider a desk job David, you're definitely NOT cutout to be working outside. EDIT: Response to ORKIN. I called to speak with a manager. The manager responded by email. I responded with my concerns and I have not received a response to my concerns. What a scam!!

Cynthia

Southlake, TX

We’ve been using Orkin for many years and have always had excellent service from them. The main person, who performs our service, is Kyle. He is fantastic!!! Kyle is a hard worker and very knowledgeable. He worked for upwards of a year to help resolve a serious bug problem we had after lending someone our air compressor, who apparently had an infestation at their place and we were not aware. He takes his time and is very thorough when he performs our standard service. We appreciate Kyle and Orkin.