Orkin of Chesterfield, MI

Guy Miele

Chesterfield, MI

The service provided and customer service were both outstanding! I dealt with three levels of the company 1) customer service 2) home inspector 3) service tech. It is obvious Orkin trains their employees how to deliver a wow experience because they all we’re very professional, knowledgeable and friendly. Most importantly they talk you through your issue and are very reassuring that they will solve it very quickly. Thank you!

Janet Carlon

Chesterfield, MI

From the moment Simon and Josh arrived I knew I was in good hands. Excellent costumer service, knowledgeable, and detailed. I realize I paid a little more but to no longer have to worry, you get what you pay for. Thanks Orkin!

Roy Underwood-Abramski

Chesterfield, MI

Samuel from Orkin came out today to treat an ant issue we’ve been dealing with. He was professional, on time, and explained what he was doing and what to expect afterward. He also showed great concern for our pets, which was amazing. The treatment was thorough, and so far we’ve already seen a big improvement… the ants are gone! Overall, a good experience and I appreciate the quick response, professionalism, knowledge and clear communication. Thanks Samuel & Orkin

Faith Veneri

Chesterfield, MI

This company came very highly regarded so we were excited that they could make it out the very next day after calling. My fiancé explained on the phone we weren’t sure what our issue was but we felt like we were either dealing with bed bugs or fleas. The tech came in-already on a call-didn’t introduce himself by name-and asked if we paid our service fee. After about a minute he said something about bedbugs and again we reiterated we weren’t sure but the man on the phone explained they could look. Before even looking in the room he then says it’s going to be 3,000 for the treatment. Unprompted from us-we honestly didn’t care about the money. We just wanted to know what to do. He then tells us he can’t touch anything (how are you supposed to assess the problem if you can’t?) all he had was a flashlight. He looked for MAYBE 2 minutes before coming out and saying he didnt see any bugs. I then showed him pictures I had taken on my phone of what I thought was eggs? Fleas? And he just says “that’s not beg bugs”. I then said could it be fleas? He says “yeah that’s fleas”. I don’t even know what to believe. He didn’t sound very convincing. I then said okay-what do you do for those? He then says “we don’t do fleas”. I’ve seen many reviews for flea treatment. He said have a great day and that was done. He said something about if we continue to get bit/etc we could call again. Literally maybe an hour later I had more bites on me and then they started showing up on my fiancé. I’m am not a karen and hardly ever write reviews. But I felt like this was needed. I’m a mom of 2 littles who now has to become an exterminator. Off we go to Home Depot to hopefully remedy this ourselves.

Valentina Nechovski

Chesterfield, MI

His attention to detail and how thorough he is are absolutely wonderful. Andrew Stone’s thoughtfulness in helping a senior confront her issue was truly top tier. I’m so glad he was the one there to help and that he is always available when we have a problem, consistently going the extra mile. Definitely fantastic at his job and it truly shows!

Eric Brandon

Chesterfield, MI

John was absolutely fantastic and a total professional! Would highly recommend Orkin and the technician that serviced my home to anybody that was looking for quality pest control at a reasonable price. Cheers!

Donna Townsley

Chesterfield, MI

The technician demonstrated excellent customer service. She was thorough attentive to detail and made sure I understood what was getting done I felt confident in her work an appreciated her professionalism.

Denise Lamego

Chesterfield, MI

The reason I am giving 3 stars is due to customer service. I got the flea and mite treatment. I received no instructions in how to prepare the house for the 1st application. When the Orkin pro arrived we were informed of the things we should have done. My husband and I were for hours vacuum and thinking we’re getting the house ready. They gave us 15 min and then the Pro knocked on the door saying the manager told that he couldn’t wait any longer and we would have to reschedule. But we were still within the 2 hour window they gave us for the pro to arrived. The first application requires to be 4 hours out the house with pets. So reschedule it is not easy. That was very upsetting causing unnecessary stress for humans and pets. If you are reading this, make sure you ask for what needs to be done in preparation. I cant attest for the work itself because we didn’t have an infestation but Orkin has a good reputation.

Deandria Malone

Chesterfield, MI

Jackie was great and informative! She helped me schedule my appointment with Orkin. Brandon was amazing when he came to inspect and spray my apartment! The service I received was excellent.

Ryan Moehlig

Chesterfield, MI

I can't say enough great things about Simon and Alex!! The moment both of these gentlemen stepped foot in my home, they never been nothing short of professional, understanding, thorough and detailed. Simon has been quick to respond with any questions I had about the process and costs. I would recommend them to anyone for my home needs, Pest or otherwise!!