Orkin of Tecate, CA

Khin Aung

Tecate, CA

My yard is full of rat’s droppings everywhere. He made thorough inspections of the pest activities and the causes. He relocate the traps accordingly. And give me advices. He is knowledgeable.

Beverly Nuanes

Tecate, CA

Reasons for why I chose Orkin versus other competitors: 1) Transparent and honest about pricing. 2) Contract matched the customer’s information discussed over the phone. 3) No hidden fees. 4) As a recovering colon cancer survivor, Orkin customized their treatment to accommodate my health. 5) After spending over an hour on the phone with customer service, I appreciate their excellent customer service, patience, and knowledge. 6) I trust the company because of the reviews, brand, and years of service. Lastly, I met our Orkin specialist Bill and he went above and beyond to treat our pests issues. Thank you!!!

Richard Lewis

Tecate, CA

The ORKIN Vista office has handled my termite extermination, both subterranean and the other kind, very professionally and effectively! Their rep, Chris Kiley, was most helpful in providing all the details from the initial inspection (Termites were visible to me beforehand) throughout additional repairs (excellent wood replacement contractor!) and retreatment at 6 months. Customer satisfaction is their priority- and it shows! Highly recommend!!

Brandi Highsmith

Tecate, CA

Between the woman who took my call that lasted 30 minutes, and Patrick my technician- overly impressed! The woman taking my call was so sweet, and made an emergent call request. Patrick stayed well past his appointed time I’m sure, making sure everything was covered and explained every detail of his plan. I feel super confident in the removal and his understanding of my anxiety of pests in the house. Many many thanks!

Raymundo Arroyobautista

Tecate, CA

I was only with Orkin for about 2 months and decided to cancel the service. During that time span, I had 3 different technicians and had to explain what the previous tech did each time a new one showed up. I did not understand this as I assumed they would have access to previous notes to be reviewed to ensure a consistent approach is being followed instead of relying on me to tell them what needs to get done. The reason I had different technicians was because I had two different occasions where the technician said he would be back in a week around the same time and never showed up. I had to call Orkin and tell them the technician never showed up so they would send someone different. I work from home so it is not too big of a deal but I purposely made sure I was home during this time so it was frustrating to have them not show up. After the second time I felt like I had to watch the technician personally put in the appointment into their scheduler to make sure they show up when they say they will. That should not be my job as a consumer of the service. Whether it was technicians not replacing full traps, being reluctant to seal gaps under the sink because "the mice will just chew through the rotten wood around it so there is no point," or calling a manager who reached out about my concerns and never hearing back....I was really disappointed with my experience with Orkin. My experience may be a one off since so many people have great things to say but I personally wouldn't recommend them.

Carter Arnold

Tecate, CA

Dante was my service technician today, and he was amazing! Super friendly, professional and told me exactly what he was going to do step by step. With this being my first time with Orkin, I’m definitely going to continue my subscription with them! The customer service and work done was amazing. Highly recommend

Kimberlee Marsh

Tecate, CA

Using Orkin was really easy. They made the process simple, explained everything thoroughly and are timely and professional. Our Orkin representative Mason was kind, understanding and provided great customer service and reassurance. I highly recommend Orkin. It’s also cost effective.

Helen Larkin

Tecate, CA

Albert, our technician, took his time, and really explained everything to us. He let us know what we could expect, what we could do to help, and when we could expect results. Super professional, very prompt, kind to kids and pets, Albert did a great job, and I’m really glad that he’s going to be our technician! Albert did a great job, and I’m really glad that he’s going to be our technician.

AWompnAndAWoopn

Tecate, CA

The only possible issue I have found with this continued service, is that only ONE time they were late to the 2 hour window they gave me. Otherwise they are always professional and on time and quick. They ask if I need the run down, and don't automatically force me to listen to the run down before the service. Once I was not able to be home and I called to let them know I couldn't open the back gate for them, they accommodated me and I was able to be late to let them in, and they stayed to male sure they fulfilled the service. Will 100% be subscribing to the seasonal mosquito and flea service next year.

Terri O'Neal

Tecate, CA

Bill Guillermo was very nice, he took his time, answered all my questions and was all around very nice to talk with. He greeted me by my name with a smile and left with a smile which was really nice to see. You could tell he likes his job!! Thank you Bill and thank you for being concerned about my dog, Daisy too!! I am very happy and looking forward to seeing you again next month.