Orkin of San Rafael, CA

Elizabeth Bozkurt

San Rafael, CA

The extermination workers are great and have helped me with our kitten and his flea issue. There’s a huge miscommunication with the administration office, however. Two weeks ago I’ve asked them to call so that they were able to further explain the contract I signed, as I was confused on payment. They took two weeks to even reach back to me AFTER I have already told the extermantor who visited, that I no longer needed an explanation as he was able to help me understand the contract. The lack of communication from admin staff is very offputting and the amount of time they took to reach back to me is very Unprofessional. Very disappointing.

Janis Foxdavis

San Rafael, CA

Our team of Dion and Manny were very helpful. They provided all the information we needed, with a thorough explanation of all services, costs, scheduling and contact info. We really appreciated their service and professionalism. I would recommend Orkin!

j sharma

San Rafael, CA

The guy name Bryan Orozco is the best service technician. Always on time and more than willing to help. He knows what he’s doing I’m so happy with the company Orkin always available they really stand behind their services. Thanks Bryan for the great services

Ramanpreet Kaur

San Rafael, CA

We had a great experience with Orkin! The technician was professional, knowledgeable, and took the time to inspect every area carefully. They explained the process clearly and set up traps and bait stations efficiently. Really appreciate the quick response and thorough service. Highly recommend Orkin for anyone dealing with pests!

BIG MARV PRODUCTIONS,LLC

San Rafael, CA

the techs in the field have very limited fault on the operation and managing of the schedule, delays and no shows are not acceptable, ever. got to get it together Orkin hayward, make sure your techs are set up to succeed and make their appointments on time.

Stephen Gregory

San Rafael, CA

Orkin recently treated my home in Oakland. Gerardo is the best Technician I’ve ever had the pleasure of working with. I manage properties in the Bay Area and will request his services for multifamily buildings as well. He was knowledgable, fearless and most importantly he kept his word. The work is contractor level!

saterll singh

San Rafael, CA

Loved that he was punctual, his communication, and the promptness in which he got the job. By far heads and shoulders above terminix. I already love the fact that I switched teams. It was a wonderful experience.

Liana Diep

San Rafael, CA

We just moved into our new home and were immediately overwhelmed by pest problems — fleas in the crawl space, flies everywhere, a rat tail found outside, and stray cats hanging around the property. It was a lot to deal with, and our contractor even refused to go into the crawl space because of the fleas. Thankfully, Elijah Pipkin came to the rescue! He was incredibly professional, knowledgeable, and easy to talk to. Elijah took the time to listen to all my concerns, patiently answered every question, and thoroughly explained the treatment plan for our entire home. He didn’t rush through anything and made sure every area was addressed. His calm and confident approach made me feel completely reassured during a very stressful time. Elijah went above and beyond, and his customer service was top-notch. Seriously, give this guy a raise! Highly recommend Elijah for anyone needing pest control help!!

Swapna Shingre

San Rafael, CA

we had our initial service done but the person showed up 30 mins after the scheduled 2 hour window. We had the indoor and outdoor treatment planned. When he finished the outdoor service he kept asking to reschedule the indoor treatment as he was on time crunch. After coming in late himself in the first place. They do not allow you to be in the house at all while they are doing the treatment and ask to not enter for 2 hours. So not even sure if they properly did the whole house. Wonder what kind of chemicals are being used if its that much safety concern. Noticed after the treatment that the spider webs were not knocked off as per request. Only a few were but left a lot others like that inside the garage. (I wonder because of the time crunch the treatment indoor was done in a lot of haste). I am rethinking whether to continue the service looking at the safety concern about indoor usage. We have had other pest control service where this concern was not there at all

Amanda Johansson

San Rafael, CA

Deon was knowledgeable, professional, friendly and personable. He was able to resolve my issue within a month which was fantastic. Made me feel comfortable and answered any questions I had as they came up throughout the time I was using the service. Be warned-orkin does try to keep locked into the service for a year, so be careful what you sign.