Orkin of Cedarville, AR

Jonathan Overacker

Cedarville, AR

It was are first inspection and service but they were quick to set up a time and even came early to the appointment. Overall a great experience.

Jan Redden

Cedarville, AR

I have been an Orkin customer for 25+ years. Their service for termite yearly inspection has not been consistent. I have had to contact them several times over the years to remind them to do my inspection. It seems last year I did not contact them and they dropped my service. Now to reestablish this would cost me over 5,700 dollars…. Because I did not initiate the contact even though I had a contract with them. They dropped the ball. I will be dropping all services with Orkin. Poor customer relationship on their part.

Beth Beth

Cedarville, AR

I've had Allstate coming for 2 years and the bug problem got worse. I finally hired Orkin, the technician was polite and answered my questions and let me know more about the bugs we were dealing with and it's been 4 days and I've already noticed a considerable change. I can open my cabinets without having bugs fall on me.

Dillon Pense

Cedarville, AR

Service has continued to get worse. We had one competent person come in out of all of them. Never there in a timely manner, been a nightmare getting ahold of anyone, and getting anything done has been like pulling teeth. I give one extra star because of Johnathan. He did well.

M D

Cedarville, AR

Stephan is a fantastic technician. Friendly. Remembers details specific to my household. Always courteous, thorough, and flexible.

Deanna Velazquez

Cedarville, AR

The worst customer service I have ever experienced. The technician Stephen does not do his job and has cost us time and money. I have called and called and complained and still have yet to speak to a manager! Charging again for treatment that wasn't done correctly the first time? NEVER BOOK ORKIN IN NWA!

Cara Appleton

Cedarville, AR

Had our first service, Trevor was awesome. My cats were super interested in him and what he was doing. I was pleasantly surprised he didn't shoo them away and instead he took time to pet them. 10/10

Ella Quinn

Cedarville, AR

Supposed to be here between 12 and 2. I had to leave at 2. Called and said I would be back home at 4. He posted he was here at 3 and serviced my home. That never happened since I have large dogs.

César Velasquez

Cedarville, AR

Terrible experience. It all started well And then everything went downhill. They weren’t making their time windows, Or always getting there right at the last minute. My second to last service, I was given a window of 8 to 10 AM, At 9:59 the tech pulled up To my street and I could see him from my door window. I waited patiently for him to come in And get the service done. I could hear his music from inside the house. He just sat in his truck For 15 minutes scrolling on his phone, vaping and blaring music. Mind you, I’m already late for work because I blocked off this time for Orkin. I finally had to go out there and knock on his window for him to come inside. That’s not all. I called to Cancel my service because I had found a new provider. I was told that I needed one last Service because they require a one month notice, I said fine. They told me they would be there August 15 from 12 to 2pm. I took off those two hours from work Just to go sit At home and wait for them. At 1:34 PM I get a voicemail message from Coleman Saying that he will not be able to make it in the time frame They had scheduled for me, but that he would get there as soon as he could. I’m a busy guy. I have work to do. I can’t just leave work Whenever I please. Anyway, I went back to work Very upset. I get home and ask my wife if Orkin came by since she’d been home And she said no. We decided to go out for dinner And get some shopping done. We are in the middle of having dinner At 6:08 PM when I get a text message from Orkin saying that my tech Had arrived at my property And would begin service shortly. No heads up, No “I’m on my way”, nothing. And of course they still charged my card the $86, Even though they did not provide the service. Terrible company. Terrible service. Run From this company.

Paula Releford

Cedarville, AR

Exterminator was polite and efficient. Took time to make sure that he was doing his best to satisfy our needs. Best service that we have experienced in a long time.