“This company came to my apartment building in Minneapolis. Some tenants on the upper floors were having bedbug problems. My apartment, however, was isolated from the rest of the building (surrounded by concrete, not connected via ventilation, completely separate). They came in with a building manager one day to ask questions and do an inspection. I reported that I was bedbug free (I had never seen a live one in my life and had been checking my bedding out of paranoid ever since the word got out that they were on the upper floors), and they inspected my bedroom and the rest of the apartment and confirmed that there were NONE. They came out a week later to treat the rest of the tenants. I left my apartment for a short while at the end of the day, and when I returned, i found a piece of paper saying they had been in my apartment to "treat". On that paper it also said, again, that there were zero bugs seen in my apartment yet for some reason they had come into my bedroom with their equipment anyway. There was no notice or warning that they were going to enter, if I had been there I would have refused them entry. Why? Because they had just spent the ENTIRE DAY treating apartments that were infested on a high level with the disgusting bedbugs. Can you guess where this is going? Two nights later I woke with bites on me and one crawling across my pillow. These guys entered my apartment for no reason other then their hourly pay and gave me the worst infestation imaginable where before they came in I had a nice clean comfortable live-able home. Now I have already had to throw out all my bedding which was brand new, and will probably end up throwing out my expensive mattress as well as living in a nightmare until/if they can fix the problem they created. These guys are either complete fools who will introduce a problem that wasn't there or they are scammers who like to create business for themselves. Either way, do NOT use this company, they will end up being the ones using YOU.”

Liz C. via Google

“I have them on contract to come out quarterly and treat our house for pests. They are reliable and always call to set up a time to stop by. Brian is quick with his treatments and always takes off his shoes before entering/walking around the house. Since the initial treatment, we've had no more mice in our garage and our carpenter ants were eliminated after 1 treatment. Great local company with friendly and respectful technicians! Highly recommend!”

Katie R. F. via Google

“I tried to hire them for a service. They took all the information advised they were going to help. Then the girl i was talking to abruptly says we cant help you out find another company. Extremely rude, not very professional. They don't want my service I will take it else where. Thanks for hearing me out lady that answered the phone! If customer service isn't for you maybe you shouldn't be answering the phones.”

Marissa via Google