Waltham Pest Control
The Best Regional Company in New England for 2018

Overall Rating

4.3 Stars

Reliability
Features & Services
Customer Service
Cost

CONCLUSION

Waltham has many positives, including a small-company customer service ethic, professional and friendly technicians, and a list of pests treated for that puts them on a level with their nationally-known competitors. If you live in New England and need a reliable company, we’ve chosen Waltham as the Best Regional company for your area.

Our Review

Waltham Pest Services is one of the oldest pest control companies in the United States, and although it serves New England exclusively, they’re regarded as true pioneers of the business, they have a solid track record of effective treatments, and they offer services on a par with nationally known pest control companies. For these reasons, we’ve selected Waltham as the Best Regional pest control company for New England.

Reliability

Our Rating:

Founded in 1893 in Waltham, Massachusetts, the company has been a trailblazer in providing pest control service to homes. Waltham is a relatively small company, but it remains unified (rather than franchised), and covers its home base in New England fairly extensively. Notably for a company of its size, Waltham provides treatment for a long list of household pests and offers particular expertise for pests regional to the Northeast. Among online reviewers, the company is almost universally praised for the helpfulness and professionalism of its technicians and for the competitiveness of its pricing.

PRO

Waltham Pest Services has a strong customer service record, and over a century of experience treating pests in New England.

CON

The company is relatively small, and unavailable outside of its base in the northeast.

Features & Services Provided

Our Rating:

Waltham tackles a large number of pests, putting them on a par with their nationally-known competitors.

  • Termites
  • Rodents
  • Bedbugs
  • Fleas
  • Ticks
  • Silverfish
  • Ants
  • Mosquitoes
  • Flies
  • Beetles
  • Cockroaches
  • Centipedes
  • Millipedes
  • Spiders
  • Crickets
  • Moths
  • Earwigs
  • Springtails
  • Weevils
  • Stinging insects (i.e. bees and wasps)

Free Estimates

Unlike some other pest control companies, Waltham does not provide free initial inspections by a pest control technician. It does, however, offer free estimates over the phone, allowing you to choose another company rather than pay for an initial visit, if you desire.

Eco-Friendly Treatment

Waltham’s commitment to the environment is worth noting. Waltham uses Integrated Pest Management, the industry standard approach to pest control, an approach which aims to minimize the use of pesticides by focusing on prevention and by applying treatments with targeted precision.

PRO

For a small, regional company, Waltham takes on an impressive list of pests.

CON

Waltham doesn’t seem to put the focus on technician training that other companies do.

Customer Support & Reviews

Our Rating:

A Word About Reviews

It can be difficult to judge pest control companies using online reviews: negative reviews tend to outnumber positive reviews for all companies. But looking at negative and positive reviews can give consumers some idea of the trends in a company’s performance.

Word on the Street: We look at online reviews for the pest control companies we rate to see what consumers have to say about them. As it happens, Waltham has very few public reviews online. This may be due to the fact that they’re a smaller company, but it’s also a sign that they do fairly good work. It suggests, too, that Waltham’s customer service ethic is good enough to head off potential complaints.

Despite the small number of reviews, people praised the service provided by Waltham’s technicians. Online comments said that technicians were easy to work with and were willing to answer any and all questions that customers had.

I have only good things to say about Waltham Services. I had a huge wasp nest in the walls of my house. They were getting in the house. 1st and 2nd floor. I called Waltham Services at 2pm. They cane [sic] out at 430pm and got rid of the wasps at an excellent price. And they were extremely professional and polite.

Bobby B., Readville, Massachusetts

PRO

Waltham has a track record of customer service.

CON

Understandably for a small company, Waltham has generated relatively few online reviews.

Cost

Our Rating:

Costs of pest control companies vary widely based on a number of factors, including the location of the property, the size of the area that needs treatment, and the nature of the problem itself. Most companies won’t provide their pricing data because of this, and instead come up with individual quotes for every homeowner that calls. We’ve chosen to look at how easy it is to control the costs of a service and how much say homeowners have in how much they want to spend.

 

Waltham does not make you purchase an annual contract. Their annual plan does have its perks, however, including visits specifically to prepare for changes in the seasons and preventative treatments applied outside the home.

Competitive Pricing

One last note: among online reviews, customers routinely noted that Waltham’s costs came in at the low end of local pest control companies, making them a good economical choice for pest control services in New England.

PRO

Waltham has a reputation for providing high-value, economical pest control services.

CON

The company doesn’t provide the free initial inspections which are increasingly common in the industry.

Conclusion

Waltham has many positives, including a small-company customer service ethic, professional and friendly technicians, and a list of pests treated for that puts them on a level with their nationally-known competitors. If you live in New England and need a reliable company, we’ve chosen Waltham as the Best Regional company for your area.

More Things to Know:
  • Waltham is the largest independent pest control company in New England.
  • A pioneer in environmentally friendly and ethical pest management techniques.
  • Offers some unique services, including Waltham Watchman pest monitors and its “Green Theme” environmental treatment options.
  • Routinely earns praise for its competitive pricing.

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