Springer Professional Home Services

Updated for 2024
Overall Rating
Reliability
Customer Service
Features & Services
Cost
Conclusion
Springer Professional Home Services is a reliable solution for homeowners who live in Iowa. With their QualityPro certification, eco-friendly products and techniques, and their overall positive reviews, we believe that most homeowners will find that their services are a good investment for your home.

We like that the company offers customized annual plans, so customers don’t pay for pest control services they don’t need.

Our Springer Review

Jeff Springer founded Springer Professional Home Services in 1989. Since their inception, they strive to give their customers the highest level of professionalism and integrity standards in the pest control industry. We like the fact that Springer backs up this mission with QualityPro certification.

QualityPro is a credentialing program for the pest management industry, and it sets the standards of excellence through a focus on education, training, and certification. This allows the company to be up-to-date on the latest pest control products as well as eco-friendly control.

Springer’s pest control services are robust and include most common insects, termites, and other WDI (wood destroying insects). The extra benefit of home disinfection is needed in these times, though not all pest control companies offer it.

Last but not least, Springer has overwhelmingly positive reviews on several different websites. Reviewers often describe the politeness and friendliness of all the employees they speak to at Springer. They also appreciate the knowledgeable technicians and the effectiveness of their work.

Overall Quality

Our Rating:

The overall quality of Springer Professional Home Services is worth the investment. Reviews from people across Iowa often detail the employees’ professionalism and friendliness and their effectiveness at exterminating insects. When customers mention issues or concerns in their reviews, Springer responds politely to resolve the issue.

With QualityPro certification, the company backs up their mission statement of professionalism with integrity. This also ensures that customers hire a company that’s up-to-date on the most effective techniques, products, and processes.

With residential and commercial services, the company can respond to a variety of extermination needs. Although they don’t offer wildlife control like some companies, they focus on areas where they can provide their expertise.

We also appreciate that they have a Pest ID page on their website that enables customers to educate themselves on the identification and behavior of the pests they suspect are in their home.

Pro

Long history of experienced pest control

Con

Some customers weren’t happy with scheduling conflicts

Features & Services Provided

Our Rating:

Springer Professional Home Services can exterminate and manage these pests:

  • Ants
  • Bed Bugs
  • Bees, wasps, and hornets
  • Cockroaches
  • Spiders
  • Termites
  • Mosquitoes
  • Pantry Pests
  • Rodents

Springer begins with a thorough property inspection to determine the pests in your home and infestation level. After applying treatment, they’ll work with you to create a customized plan for ongoing management.

Residential

Springer’s residential pest control begins with a thorough inspection of your property. Through their integrated pest management (IPM) process, they’re focused on helping you with long term solutions to your pest control problems.

Once they identify the pests and infestation level, the technicians will determine the infestation sources and apply eco-friendly treatments. Next, they’ll work on creating a customized treatment plan for you that includes ongoing maintenance as well as exclusion techniques to keep pests out.

They’ll return once every quarter to retreat your home and inspect for other pest problems; however, if you find pests in-between quarterly visits, a technician will return to your home at no charge.

Commercial

Springer also offers its pest control services for commercial properties such as:

  • Retail
  • Offices
  • Healthcare facilities
  • Hospitals
  • Hotels
  • Restaurants
  • And more

They use the same techniques used with residential homes; however, the company is aware of each industry’s unique challenges with pest control problems. For instance, restaurants have to deal with the probability of pests contaminating food and carrying diseases.

Additional Services

In addition to pest control, Springer also provides disinfection services for residential and commercial properties. With EPA-registered disinfectants, the company is capable of thoroughly disinfecting all areas of your home or business.

The best part is the products they use are eco-friendly and don’t produce harsh fumes that can harm people with allergies. Products also dry within 30 minutes, allowing areas of your home and business to be quickly accessible.

Pro

Variety of services for residential and commercial properties

Con

Doesn’t include wildlife capture and release

Customer Support & Reviews

Our Rating:

A Word About Reviews

It can be difficult to judge pest control companies using online reviews: negative reviews tend to outnumber positive reviews for all companies. But looking at negative and positive reviews can give consumers some idea of the trends in a company’s performance.

Overall, Springer Professional Home Services has a majority of positive reviews across multiple websites, as well as their own. Many people are happy with the professionalism, friendliness, and knowledge of the technicians. A few reviews detailed missed appointments and poor communication; however, the company responded to these reviews to resolve customers’ issues.

Punctuality & Professionalism

Although some customers had issues with the company’s punctuality, most reviewers are happy with how easy it is to schedule appointments. Customers also enjoy the professionalism of Springer’s employees–both with the technicians and the customer support team.

I have been using Springer Floor Care for a few years now and want to say what a great job they do and are on time. I had Bernie as my carpet care professional today, and he did an awesome job and was very respectful of my home and me. Will be requesting him again.

Cindy Sura B.

Persistence

Springer does a thorough property inspection for each of their new appointments. Pest technicians are often reviewed as patient and friendly as customers relate their pest concerns. Customers are also happy with the thoroughness of Springer’s employees.

We highly recommend Bill Wirth with Springer Professional Home Service. He was genuinely interested in hearing our concerns regarding possible fleas. He did a thorough inspection and was extremely attentive when looking. Good news, he didn’t see any flea or pest problems. Bill was kind, professional, and very informative. Thanks, Bill.

Lori Sandblom A. from Des Moines, Iowa

Effectiveness

An essential aspect of a pest control company is its effectiveness. Even when companies offer free return services, customers want active infestations exterminated as soon as possible. Thankfully, many reviews state that Springer’s services are efficient and effective.

Their pest services are super effective at getting rid of carpenter ants and other insects. the only thing that I don’t like is their prices have seemed to have increased over the past year or so.

Odie L. Sr.
Pro

Customers are happy with the professionalism and friendliness of the employees

Con

Some customers are unhappy with higher prices

Cost

Our Rating:

Springer Professional Home Services doesn’t post their prices online; however, you can call them at 515-497-6912 for a free quote or leave an email for them to contact you later. The company states that their pricing is completely transparent, and you’ll know how much you’ll need to pay upfront.

Pest control companies often base their pricing on the square footage of your home, the kind of pests infesting the area, and the infestation level. They’ll also create a customized plan for you based on your ongoing pest concerns.

If you’re a new customer, the company offers several incentives that can save you some money.

Initial Service

Springer states that if you’re a new customer, you’ll receive $50 off if you mention this incentive while you’re booking over the phone. This also requires the purchase of their annual pest control program. Remember to check their website to make sure the offer hasn’t expired.

Referral Special

New residential customers can also save money through referrals. If you refer a friend that books service, you’ll save $40 on your next regular visit. Clients can’t combine offers and discounts.

Unlimited Service Visits

Customers can also enjoy unlimited service visits if they’re unhappy with the effectiveness of their regular service.

Pro

Customers receive free service visits if they spot pests in-between appointments

Con

Package prices aren’t posted online

Conclusion
Springer Professional Home Services is a reliable solution for homeowners who live in Iowa. With their QualityPro certification, eco-friendly products and techniques, and their overall positive reviews, we believe that most homeowners will find that their services are a good investment for your home.

We like that the company offers customized annual plans, so customers don’t pay for pest control services they don’t need.
More Things to Know:
  • Offers complimentary pest inspections
  • Partnered with the Rentokil family of companies
  • Utilizes integrated pest management (IPM) for a thorough job