Updated for 2023
Overall Rating
Customer Service
Features & Services
Known for innovative pest management and highly skilled technicians with regional expertise, Rentokil is a trusted name in the industry for both comprehensive general pest control and specialized programs. Offering a wider range of services and treatment options than many of its competitors, Rentokil is a QualityPro and GreenPro certified company that provides effective and safe solutions and customized plans. With residential service in 46 states, Rentokil has built a reputation for reliable and responsive pest control.

Our Review

With more than 85 years of experience, Rentokil has since earned a reputation as a pest control and management industry leader. The company provides full-service pest management and control services to residential and commercial customers in 46 states.

Over the years, Rentokil has expanded its business by acquiring other locally-owned or state-specific pest control companies. Its residential services are listed under regional pest control companies like J.C. Ehrlich, Western Exterminator, and Presto-X, which all operate under the Rentokil umbrella.

Rentokil is a member of the National Pest Management Association (NPMA), a non-profit that helps support the industry with continuing education and public policy initiatives while working to protect public health, food, and property.

Overall Quality

Our Rating:

Rentokil is one of the largest pest control companies in the United States, with offices in 46 states. Headquartered in Wyomissing, Pennsylvania, Rentokil offers many pest control services to get rid of bed bugs, ants, termites, rodents, ants, mosquitoes, flies, and much more. Depending on the area you reside in, the pest control company offers wildlife services for snakes and birds.

Rentokil is committed to providing an exceptional customer experience. This is why the company’s priority is to get rid of pests and keep them from returning. Technicians with the company receive high-quality training to remain knowledgeable about services and how best to resolve customer problems.


Rentokil is a large, worldwide company that offers more advanced pest control options than any of its competitors.


Treatment options vary in different parts of the country because Rentokil services fall under regional extermination companies.

Features & Services Provided

Our Rating:

Rentokil treats the following pests:

  • Termites
  • Bed bugs
  • Cockroaches
  • Mosquitoes
  • Ants
  • Bees
  • Crickets
  • Fleas
  • Flies
  • Moths
  • Mice
  • Rats
  • Wasps
  • Spiders
  • Ticks
  • Wildlife

With a national network of pest control technicians, Rentokil is a full-service pest control company providing solutions and plans for both residential and commercial customers as well as specialized services including termite and carpenter ant treatment, nuisance bird management, bed bug exclusion, drain line services, disinfection, and fumigation, as well as fabric pest extermination.
Here are some of the highlights of Rentokil’s services:


Rentokil’s annual pest control plan is a preventative program that guarantees protection against 36 most common household pests throughout all seasons. This program offers regularly scheduled treatments and inspections, periodic termite inspection, bed bug inclusion, and unlimited extra service calls at no additional cost.

Integrated Pest Management (IPM)

Rentokil employs Integrated Pest Management (IPM), a comprehensive and proactive approach to pest control that offers homeowners a long-term strategy for prevention and protection. Using a combination of exclusion practices and thorough monitoring, Rentokil utilizes IPM for effective and environmentally-friendly solutions to safeguard against the risk and impact of costly infestations.

Bed Bug Extermination

Rentokil offers corrective and preventative bed bug services that deliver fast and effective results. Backed by an industry-leading warranty, Rentokil’s unique PROTECT+ System offers protection long after your initial bed bug treatments are conducted.

Termite Control

From conventional methods using liquid termiticide to in-ground and above ground baiting techniques and continuous monitoring, Rentokil offers a range of convenient termite treatment options. Rentokil’s termite specialists develop customized treatment plans to meet the specific needs of homeowners who are dealing with a termite infestation and ensure long-term protection from future infestations.

Additional Services

Rentokil also offers additional services to protect your home and aid in pest management efforts. Some of Rentokil’s additional services include moisture control solutions, TAP Pest Control Insulation (Thermal Acoustical Pest Control), and vegetation management.


Rentokil offers a comprehensive list of services for both residential and commercial customers.


Because Rentokil has many offices across the country, some services may not be available in your area.

Customer Support & Reviews

Our Rating:

A Word About Reviews

It can be difficult to judge pest control companies using online reviews: negative reviews tend to outnumber positive reviews for all companies. But looking at negative and positive reviews can give consumers some idea of the trends in a company’s performance.

Rentokil has locations all over the United States, and it’s left up to each individual branch whether to register and become accredited with the Better Business Bureau. You may also find some locations that have pages with the BBB but aren’t yet rated.

As with all businesses, you will find some customer service complaints but overall, most residential and commercial customers are satisfied with the services they receive from the pest control company. Many reviews show that Rentokil’s technicians are professional, knowledgeable and committed to providing an exceptional customer experience and eliminate and prevent future pest infestations. Of the complaints listed, most were resolved quickly.

Punctuality & Professionalism

Most reviews by customers show that Rentokil technicians are on time and conduct business in a professional and knowledgeable manner. If for some reason, they are running behind, they generally will call the customer and let them know.

The [Rentokil] team is an extremely professional set of pest control experts, and we give them our highest rating. We were quite anxious about the unknown nature of our father’s bed bug infestation and what needed to be done, and we had interviewed several companies. However, the [Rentokil] team’s courteous and respectful response to all of our questions, no matter how small, and their incredible attention to detail gave us the confidence we had found the right team for the job. They immediately completed the inspection, and Dave and Brandon gave us thorough instructions about preparing the house. As soon as we were ready, they were there for the treatment. When the team returned for the follow-up inspection, we were bug-free and have been since! Thank you.

Heidi B. via Better Business Bureau


Rentokil prides itself on being at the forefront in knowledge, treatments and technology in the pest control industry. Their technicians go through regular training on the latest advancements in pest control and are able to provide effective methods to their customers that take care of all types of pest problems.

We are so pleased with Rentokil. Everyone is so professional, knowledgeable and friendly. Every month they call and schedule an appointment that is acceptable to us and they are always on time. They are tackling our pest problem with great service. Thank all of you so much.

Jim via Better Business Bureau


Customer reviews reveal that Rentokil stands behind its promise to rid your home of pests. They will continue to work with and for you to ensure your problem is eliminated and won’t return.

Great service. Our technician, Daniel, is so thoughtful and knowledgeable. He services our home regularly, is considerate when inside and outside the house, and always knows the best way to address any issues we have.

Matt K., Las Vegas, NV

National and regional expertise in the pest control industry.


Not all locations are registered with the Better Business Bureau.


Our Rating:

Rentokil provides prices for its residential and commercial services based on customers’ needs. While estimates are free, customers will receive total costs for their service after the first visit and inspection. Costs for Rentokil services are based on infestation size, pest type, property size, treatment process and the number of treatments needed to resolve the problem.

Pestfree 365

Rentokil Pestfree 365 Program offers a lot of value for customers who opt to sign up for the plan which requires no long-term contract. The plan includes unlimited service calls at no extra cost, customized service appointments, and includes bed bug service and termite inspection in addition to protection from common household pests. Average costs typically range from $600 – $1,220, making the Pestfree365 Program a good investment for all of the services that is included.

Referral Rewards

Rentokil’s full circle rewards program offers existing Pestfree365 Program customers up to a $40 service credit when a referral purchases a recurring service plan from Rentokil.

Free Inspections and Estimates

Rentokil offers free initial pest inspections and will provide a free estimate to customers to help ensure accurate quotes for recommended services.

Additional Fees

Some of Rentokil’s pest control programs will cost you more than just regularly scheduled, general service. Termite services are not included in regular treatment. Technicians will make you fully aware of any additional fees for treatment or service before it’s performed, so you can understand the costs and decide whether you want that treatment.


Rentokil provides free quotes for service, customizable plans, and does not require long-term contracts.


Rentokil’s 30-Day Money Back Guarantee only applies to customers who have purchased the Pestfree365 plan.

Known for innovative pest management and highly skilled technicians with regional expertise, Rentokil is a trusted name in the industry for both comprehensive general pest control and specialized programs. Offering a wider range of services and treatment options than many of its competitors, Rentokil is a QualityPro and GreenPro certified company that provides effective and safe solutions and customized plans. With residential service in 46 states, Rentokil has built a reputation for reliable and responsive pest control.
More Things to Know:
  • Quality Assurance Program offers “responsive, timely, and effective” service in its pest management program.
  • Rentokil offers mosquito control programs to eliminate the pest from your outdoor area.
  • Rentokil offers Integrated Drone Disinfection for large businesses, and more specifically for stadiums, arenas and convention centers.
  • Rentokil employs a research and development team full of Ph.D scientists who work on product testing and development for pest control.

Rentokil services the following states