Bug Out Services

Overall Rating

5 Stars

Reliability
Customer Service
Features & Services
Cost

CONCLUSION

If you’re looking for an eco-friendly pest control company that can take care of almost all your home exterior needs, Bug Out is an excellent choice. We were impressed by their complete roster of pest control services that also includes lawn care, humidity control, and wildlife removal. Despite all of these services, Bug Out’s pricing structure is straightforward and affordable for most homeowners so that it won’t break the bank.

Our Bug Out Review

We were impressed by Bug Out’s incredible roster of services at an affordable price point of approximately $36 a month. From mosquito control to general pest control and termite eradication, homeowners won’t need to call multiple service providers to eliminate pests from their homes.

We also like the company’s focus on eco-friendly methods to reduce harm to the environment and around pets and family members. For instance, Bug Out’s Senticron System to eliminate termites is a non-invasive, eco-friendly method of completely exterminating termite colonies and preventing future ones from forming.

Overall Quality

Our Rating:

Bug Out is known as one of the leading eco-friendly pest control companies. They have branches throughout the southeast in Florida, Georgia, and North Carolina. Family-owned and operated for over 50 years, Bug Out uses their extensive knowledge of pest control to provide the best solutions to homeowners.

Bug Out is part of the North Carolina, Florida, and Georgia Pest Management Associations. These non-profit trade associations promote high standards when it comes to the business ethics of their members. They also support research and training in the industry.

The company also has QualityPro Accreditation that sets the standard for excellence within the industry. Members have access to employee testing and training resources. Most notably, Bug Out’s GreenPro certification is recognition and proof of its environmentally-friendly pest control methods.

Customers are satisfied with the level of service they receive and the professionalism of their technicians. They believe that the services they receive are affordable and love their staff’s friendliness and excellent communication.

PRO

Long, family-owned history of quality pest control

CON

Mixed reviews depending on branch location

Features & Services Provided

Our Rating:

Bug Out treats several pest issues for residential and commercial applications such as:

  • Roaches (German, American, Smokey Brown, Oriental)
  • Fleas
  • Spiders
  • Ants
  • Millipedes and Centipedes
  • Silverfish
  • Wasps, Carpenter Bees, and Beetles
  • Carpet Beetles
  • Pill Bugs
  • Weevils
  • Spring-tails
  • Water Bugs
  • Rodents (Minor Infestations)

All of Bug Out’s services begin with a thorough inspection of your home to determine the level of infestation. Technicians treat wasps, carpenter bees, and carpenter beetles up to one story.

Pest Control

Bug Out’s service differs from competitors because they offer integrated pest management. This is a science-based and sustainable decision-making process that not only eliminates pests but helps homeowners reduce them for the long term. It also offers fewer health risks for your family and pets and minimal impact on the environment.

All of Bug Out’s pest control services are annual contracts. You’ll pay an initial flat fee to begin your service as well as an affordable monthly payment for maintenance.

Termite Control

Bug Out treats termites with the Senticron System. This system uses bait that’s buried underground throughout your property in a non-invasive way. The eco-friendly bait is capable of slowly eliminating entire colonies.

The bait also works to protect your home from potential termite colonies. Plus, technicians aren’t required to come into your home, so you’ll have an easy time scheduling an appointment.

Bed Bug Treatment & Control

Bed bugs are hard to eradicate through DIY solutions and may also mean you’re exposing yourself to toxic fumes. Bug Out makes the process easier by providing a detailed checklist before the treatment to determine the best way to eradicate these stubborn bugs. They’ll also treat common areas where they hide.

Mosquito Control

Mosquitoes are attracted to humid areas and can breed in standing water. Citronella candles can only do so much if you cannot identify their breeding ground near your property. Bug Out thoroughly inspects properties and applies mosquito growth regulators to kill active mosquitoes and inhibit larvae’s growth.

Wildlife Removal & Control

Along with mild rodent infestations, Bug Out is also able to help with wildlife removal when it comes to animals nesting in your property or who become trapped. This wildlife can include:

  • Raccoons
  • Squirrels
  • Rats
  • Mice
  • Bats
  • Other local species

Professional wildlife control technicians will wear the appropriate gear and are knowledgeable about how to remove wildlife safely. Technicians know about any species that are protected by law and need special handling.

Not only will Bug Out remove the wildlife from your property, but they’ll also help with cleaning the animal’s nest and droppings to prevent the spread of disease.

Additional Services

Bug Out also has lawn and shrub care services so that homeowners don’t have to call multiple service providers for all their exterior needs. Depending on the season, their customized program provides lawn services every seven to nine weeks.

The best part about their lawn and shrub program is that professionals can identify and treat pests in your lawn through eco-friendly methods before they become an infestation.

PRO

Offers a complete roster of services for homeowners

CON

Website may be hard to navigate for new customers

Customer Support & Reviews

Our Rating:

A Word About Reviews

It can be difficult to judge pest control companies using online reviews: negative reviews tend to outnumber positive reviews for all companies. But looking at negative and positive reviews can give consumers some idea of the trends in a company’s performance.

Bug Out has a majority of positive reviews for a large pest control company with branches throughout Florida, Georgia, and North Carolina. Many of their customers have been paying for their services for years. Bug Out also has a good history of clear communication with customers with detailed checklists.

They’re happy with the dependability of their pest control services and the professionalism and friendliness of the staff. It’s also a family-owned company who take care of their team. Many reviewers mentioned technicians by name in their review who they came to know after years of quality service.

The company is consistent in responding and seeking a solution for clients who have an issue with their service.

Punctuality & Professionalism

Many customers who write reviews highlight the professionalism of the technicians. They liked how quick customer service was to respond. They’re also happy with the follow-up information they receive to keep their homes bug-free.

We moved to Jacksonville from Seattle ten years ago. With the cold winters up there, really didn’t need a pest service and didn’t think about having one until we were in our lovely house here for about a week. Quickly found out just what kind of flying, ugly, atrocious bugs we have here! Called Bug Out that very night, having heard how good they are from others. They called us back the next morning and we we’ve been with them ever since. I cannot tell you how grateful we are for Bug Out! We wouldn’t choose any other!

Kay T. from Jacksonville, FL

Persistence

The majority of customers believe that the company puts in the right amount of effort to solve their pest issues. They find that the quality of service is exceptional, with a low chance of pests reappearing.

I use Bug Out for termite and pest control. For the size of my house, I pay $42 a month and it’s been well worth it. Always very friendly and the response time is great. I once asked a question of the weekend and they had someone out to the house first thing Monday. I’ve had any issues, and the prices are much better than others I had checked out.

A verified customer on Angie’s List

Effectiveness

Many reviewers often cited the effectiveness of the technician’s work as well as their efficiency. They were able to eradicate most pest issues during the timeframe the client expected.

Professional staff that takes the time to find the issues and rectify the issues. Very responsive company – always answer the phone and get people to my house in a timely manner.

Diane N. from St. Augustine, FL

PRO

Majority of glowing, verified reviews from all locations

CON

Similar company names can make finding relevant reviews difficult for customers

Cost

Our Rating:

Bug Out comes with initial fees and affordable monthly costs that are average for the industry. The company is now offering a $100 off coupon for new customers on their website.

For general pest control services that include roaches, fleas, spiders, and more, you’ll pay an initial fee of $99 with an ongoing cost of $36 a month.

Mosquito control is a separate service that starts with a one-time fee of $79. You’ll then pay the monthly payment of $36 for the regular mosquito control program. This covers all types of mosquitoes and larvae in the United States.

The mosquito treatment rates are for homes that are 7,999 square feet or less. Increased labor and product are required to treat larger homes.

If you’re purchasing general pest control, homes 4,999 square feet or less will vary in price.

Regular Service Guarantee

If pests come back in-between regular service visits, Bug Out will return to your home to eradicate the pests for no additional fee.

Same-Day Service Guarantee

You’ll need to schedule and pay for service before 12:00 PM to receive a same-day service Monday through Friday. If the service you’re purchasing requires an inspection beforehand, you’ll need to be present.

Bundle & Save

You’re able to save up to 10% if you bundle pest and mosquito control.

PRO

Free inspection, referral program, and discounted services

CON

Costs cannot be determined until inspection

Conclusion

If you’re looking for an eco-friendly pest control company that can take care of almost all your home exterior needs, Bug Out is an excellent choice. We were impressed by their complete roster of pest control services that also includes lawn care, humidity control, and wildlife removal. Despite all of these services, Bug Out’s pricing structure is straightforward and affordable for most homeowners so that it won’t break the bank.

More Things to Know:
  • They have a full-time, in-house training team that’s up to date on new techniques
  • A majority of team members have been with the company for over ten years
  • Fully licensed and insured

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