Anderson Pest Solutions

Overall Rating

4 Stars

Reliability
Customer Service
Features & Services
Cost

CONCLUSION

Anderson Pest Solutions is ideal if you’re looking for an eco-friendly pest control company that can take care of most residential and commercial properties. Homeowners who use one of the three pestfree 365 services can grow to trust the assigned technician dedicated to their home. Customers can also be confident that the technician they’re assigned is well-trained, professional, and patient when it comes to listening to their concerns and needs.

Our Anderson Review

If you’re based in the Chicago, Illinois area and looking for a pest control company with reputable technicians and training, Anderson Pest Solutions may be the best choice for you.

We like that the company boasts highly trained technicians that receive regular training once a month and annually. These technicians are some of the best in the industry, and customers agree. Many five-star reviews name their technicians and detail their friendliness, professionalism, and efficiency when dealing with their pests.

Anderson Pest Solutions offers a generous pest control guarantee to eradicate pests. They have also been offering environmentally responsible pest control since 1913.

Overall Quality

Our Rating:

Overall, we find that Anderson Pest Solutions is a solid choice for customers who live in Chicago, Illinois. Their long history of environmentally friendly pest control solutions shows through their extensively trained technicians.

Compared to other providers, Anderson offers more insight into the training of their technicians. All technicians go through a background check and drug screening upon hiring. Lastly, we like that Anderson is GreenPro certified, which means that their techniques and products are safe for pets and children.

PRO

Long history of environmentally friendly pest control

CON

Mixed reviews from new customers

Features & Services Provided

Our Rating:

Anderson Pest Solutions provides a comprehensive roster of services that include extermination and management of:

  • Ants
  • Bed Bugs
  • Bees, wasps, and hornets
  • Beetles
  • Cockroaches
  • Mosquitoes
  • Spiders
  • Termites
  • Rodents

Anderson offers services for residences and commercial properties. They can also handle bird removal and exclusion.

Pestfree365

Anderson Pest Solution’s primary service is its pestfree365 offering. By purchasing this service, you’ll be able to keep your home protected throughout the year with one trained pest control technician dedicated to your needs.

Pestfree 365 includes preventative services and inspections three times a year, plus an annual termite inspection of your home. The pest control service covers over 36 common pests from the list above.

Residential Pest Control

Anderson provides residential pest control for homeowners as well as:

  • Apartments
  • Condos
  • HOA
  • Property managers

When it comes to residential control, Anderson will begin with a comprehensive property inspection to determine where the pests are entering your home, treat the area, and seal the entry points. Clients do not have to worry about children or pets coming in contact with bait installed in the home.

Lastly, Anderson Pest Control creates a plan of action for customers to help them with regular maintenance and treatment.

Commercial Pest Control

Anderson provides pest control for a variety of commercial applications, such as:

  • Office buildings
  • Hotels
  • Schools
  • Retail
  • Restaurants
  • Healthcare
  • Warehouses

Common pests targeted are rodents, cockroaches, and beetles. They’re also able to offer bird removal services. Anderson uses an Integrated Pest Management approach that includes a thorough inspection of commercial and residential properties to identify the issue.

Anderson offers a PESTREND online report system for commercial applications. This system includes inspection reports, exception summaries, control station monitoring, and a reporting plant module.

Additional Services

Anderson offers several additional services that we haven’t seen with other providers. As part of their bird control and removal service, Anderson also educates customers about birds that are listed as protected animals by the U.S. Fish and Wildlife Service that need to be handled by professionals.

Anderson also offers certified disinfection services that are ideal for businesses that have experienced COVID-19 exposure. After a customized risk assessment, Anderson’s professionals will become familiar with the business’s processes and the level of disinfection they need.

PRO

Variety of services for residential and commercial properties

CON

Website may be hard to navigate for new customers

Customer Support & Reviews

Our Rating:

A Word About Reviews

It can be difficult to judge pest control companies using online reviews: negative reviews tend to outnumber positive reviews for all companies. But looking at negative and positive reviews can give consumers some idea of the trends in a company’s performance.

Anderson Pest Solution has average reviews across different third-party websites. We like that the company offers reviews on their website.

Verified customers can leave reviews directly on their website by filling out their name and email. These reviews are also trustworthy because the company doesn’t only post the five-star reviews.

Many satisfied customers stated using Anderson for years and are happy with their technicians’ professionalism and being on a first name basis with them.

Punctuality & Professionalism

Some reviews mentioned the company’s lack of communication with customers. Customers claim that the company doesn’t follow-up with them after they try to make an appointment. Some technicians failed to arrive at a customer’s house during the time window they provided without contacting the customer.

These communication and scheduling mishaps are common with growing companies, especially when they have multiple branches. People who have been customers for years seem to have a better experience with the company.

I first used Anderson Pest Control in 2017 to take care of a mouse problem in our basement. They were excellent then and so when we had a wasp problem on the outside of our home I called them for help. They came out today and removed three nests that were three stories up on the north and south side of the house. They sprayed the area to deter wasps rebuilding and they checked around the home to assure no other issues. The service technician was polite and friendly. Definitely recommend Anderson Pest control based on my personal experience.

Ernest F.

Persistence

Many longtime customers are happy with the professionalism and persistence of the technicians. The professionals of Anderson Pest Solutions are patient with customers and listen to all of their pest concerns.

I am so happy I found Rueben Roberts. He is knowledgeable and professional and solved my mice problem. He wasn’t happy until he found the area where they entered my home, and he plugged it up. Have not seen a mouse in two years. Problem solved. I always request Rueben as he takes the time to tell me what he is doing and is friendly. He is my “GO TO GUY” when it comes to keeping my home pest free!

Diane M. from Downers Grove, IL

Effectiveness

Many reviewers often cited the effectiveness of the technician’s work as well as their efficiency. They were able to eradicate most pest issues during the timeframe the client expected.

The best part about our service is our technician, Melanie. She truly seems to care about helping us to solve our pest control issues! She patiently answers my questions and explains the how the treatment will address our concerns. I believe our pest problem is better because of her experience and thoroughness. I am so thankful for her.

Michele

PRO

Positive reviews from longtime customers that are happy with technicians

CON

New customers may have issues setting up the first appointment

Cost

Our Rating:

Pricing varies depending on the type of pest, the severity of the infestation, and the infested area’s square footage. New clients can request a quote by phone or email tailored to their specific needs. Previous customers stated prices began at $125 for an initial evaluation and $250 for the treatment.

New Residential Customers

Anderson Pest Solutions offers discounts for new residential customers. You can enjoy $25 off your initial service as well as $50 off your purchase of the yearly recurring service pestfree365. Most discounts expire at the end of the month, so you’ll need to check their website for the most up-to-date deals.

Full Circle Referral Rewards

Anderson offers a referral rewards program for clients who recommend their services to other residents. If a referred friend purchases a quarterly pest service, seasonal mosquito reduction, or termite treatment, both clients will receive a $50 credit or discount.

Pest Control Guarantee

Lastly, Anderson provides a guarantee for all customers. Technicians will return to your home as soon as possible to take care of pest issues until the client is satisfied with their service.

PRO

Customers can enjoy upfront pricing without additional costs for return visits

CON

Customer need to call in order to receive pricing information for pestfree365

Conclusion

Anderson Pest Solutions is ideal if you’re looking for an eco-friendly pest control company that can take care of most residential and commercial properties. Homeowners who use one of the three pestfree 365 services can grow to trust the assigned technician dedicated to their home. Customers can also be confident that the technician they’re assigned is well-trained, professional, and patient when it comes to listening to their concerns and needs.

More Things to Know:
  • Offers a learning center on their website for common pests
  • QualityPro and GreenPro certified
  • Member of the National Pest Management Association

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