Terminix of Wakefield, VA

Leslie Burnett

Wakefield, VA

Highly disappointed. Started out great with a next day appointment at 4:30. The representative Chris, saw my husband come inside, so he took it upon himself to start to the appointment about 45 minutes early. Normally I would be ok with that but I was finishing up my work day from home. Come to find out we were his last appointment -- so he just wanted to be finished. He quickly explained what he was offering. Answered my questions. We agreed, paid him the $200 and got scheduled for Thursday between 2-3. We never got a confirmation, receipt or any kind of information. He skated out with no contact info. I was still willing to look past all of that until today at 3:30...when no one came. We called in and much to our surprise the agent told us we weren't even on the schedule. We get transferred to speak to a manager who was apologetic - but a sub par plan to make it right. We asked for a refund of our money and have an appointment with Orkin tomorrow. Hopefully our money is more valuable to them than it was to this company.

nicholas jackson

Wakefield, VA

Monte from Newsport News, VA has taken care of my wife and I numerous times. We had wasps building a home on the inner screen doors of our house and he came out and provided exceptional service with the removal of the wasps as well sd informing us of what was inside of it. He went above and beyond and were truly thankful. I’d recommend him and his services to anyone.

Bledsoe Phew

Wakefield, VA

We called up terminix to deal with the common pest problem in our area and they sent someone out. He was very respectful of our home and property. We are big on no shoes in the house and before he came in he took off his shoes without us even asking which is already off to a good start. He came and did his thing, he knew what spots to tackle inside and outside. Outside being the main issue since there’s a small creek out back which can attract water bugs. We were very impressed and satisfied with his services and have not had any issues since he’s helped us. We’d recommend asking for Joey Barcliff to come out.

Trendii Mom Diary

Wakefield, VA

I just had my home serviced by Monte from Terminix, and I couldn’t be more impressed! From the moment he arrived, Monte was professional, knowledgeable, and very thorough with his work. He took the time to explain the process, answered all of my questions with patience, and made sure I felt comfortable with the service. What stood out most was how detailed he was. He didn’t just rush through, he carefully inspected every area and made sure the treatment was done right. You can tell he truly cares about doing a great job and making sure customers are satisfied. If you’re looking for someone who is reliable, respectful, and genuinely goes above and beyond, Monte is the one to ask for. He made the whole experience easy and stress-free, and I feel confident knowing my home is well protected. Thank you, Monte, for your outstanding service!

Amy Hendricks

Wakefield, VA

I have dealt with Monte for years and he is by far the best exterminator I have ever had. He takes care of all our rental properties, as well as our main residence. He will take his time to ensure your house is fully protected and no matter what condition a rental has been left, he ensures it is bug free for the next tenant. A super nice, polite guy who just wants to do a good job. I have recommended him to my friends and would not consider calling anyone else as long as he is available.

Zoriah Smith

Wakefield, VA

Ive been a customer for 7 months now. Today, the branch manager Gary Wallace serviced us and he was amazing. So professional, and just a great person. He went above and beyond for us. Definitely a happy customer!

Norman Tippens

Wakefield, VA

Nate B applied our mosquito and pest treatments today and did a thorough job. He was on time. He took time to explain the new mosquito service to me. And then really went to work, not stopping until he knew everything has been completed. And, a nice young man to boot.

Lala

Wakefield, VA

I always have a great experience with the technicians that service my apartment. Nate B. was very kind, helpful, and very knowledgeable. He provided great service and made sure we were fully aware of important information we needed to know.

Christopher Short

Wakefield, VA

Outstanding professional customer service! The GM drove a hour out here to God’s country to start (transferred) the service on our new home. He also explained what additional options he felt we could benefit from, and he set us up with total coverage to protect our much larger, rural yard. Thanks!!

Greg Robb

Wakefield, VA

Are technician, Gary Wallace who was very professional and thorough on our inspection of are home. Would highly recommend Terminix for your pest and moisture control. I also want to thank Adam for getting the job done quickly and promptly. Thanks Terminix !!!