Terminix of University of Richmond, VA

Steven K.

University of Richmond, VA

Personnel are friendly, helpful, professional & respectful of my property. Communications are very good for treatment visits. Their treatments have...

Tiffany B.

University of Richmond, VA

Asked for a one time payment. Ended up keeping my card on file and signing me up for a monthly contract they now want me to pay thousands to get out of....

Juan Rios

University of Richmond, VA

Mr. Brandon from Terminix demonstrated exceptional service during his visit today. He began by thoroughly assessing the property, inspecting areas prone to pest activity. Following his detailed inspection, he explained the specific treatment plan tailored to address our concerns. He meticulously applied the necessary products, ensuring safety and efficacy, all while keeping us informed about each step of the process. Brandon's expertise and professionalism made the entire experience reassuring and effective, leaving us confident in the comprehensive pest control solution he provided.

Tom Colligan

University of Richmond, VA

We have been a Terminix customer for over 30 years Rural & waterfront living has challenges not normally experienced in cities & planned suburbia. In addition to thorough inspections & knowledgeable advice we enjoy seeing the same inspectors each quarter. It is testament to Terminix management to have low employee turnover. To illustrate that last point, my wife makes cookies for Levi, our assigned representative for years.

Nicole Renaud

University of Richmond, VA

Terminix Representative: Eric is the leadership we all need from every person, service, business we encounter! A great example of being mindful, detailed, and respectful to customers!!! I understand why you are a manager and well deserving! Employees like Eric are the ones who will continue to elevate the standards and credibility of Terminix that consumers can trust. Eric, thank you for your impressive service today! Wishing you all the best!

Mark Mallory

University of Richmond, VA

Terminix has always been good to us because we’ve always gotten the same technician to treat our home. His name is Mike. He knows us well and has always done an outstanding job. I would recommend him to everybody. And I sincerely hope they treat their employees well, because this one would be hard to replace! Thank you Terminix.

Hope Barham

University of Richmond, VA

We've been using Terminex for over a year at my office. I've always had a great experience with their service. Our technician, Brett, comes in as scheduled, is courteous, and prompt to address any concerns we have. He always wraps up each visit by letting us know to reach out if we need anything during the interim.

Daryl Karyshyn

University of Richmond, VA

Great service for the standard pest control they offer. Even after snowing last night, our technician, Mathew Kipe, came out in the morning and did a thorough job for our quarterly treatment. Been using their standard pest service for years and always have had pleasant and helpful technicians.

VA Chancellor Holdings Property Management

University of Richmond, VA

It is extremely difficult to schedule with Terminix. When you try to do it online, it is not possible. When you call, they say they don’t have availability and they will have the local branch will call you. The local branch NEVER calls. Then you start that cycle back over. The experience of trying to schedule service with Terminix is horrible and frustrating. If you finally do get to speak with someone who can schedule you, it usually takes weeks (or longer) to get a service visit—which is a long time to wait if you have an active pest issue (which will get worse over that period of time). Also, Terminix keeps buying local companies and then the service gets worse. The people providing phone support usually can’t find our account because they haven’t been able to effectively merge service systems. The technicians, however, work hard to do a good job. So the people on the ground deserve recognition for this. But overall, experience of scheduling service with Terminix is EXTREMELY frustrating and difficult!

kyle taylor

University of Richmond, VA

Very fast and friendly company.. the service tech Robbie S was very very nice and polite and helpful through everything. Very knowledgeable about every question I had and any concerns. I was estimated 8am-12pm. And before I knew it he was here 8am on the spot! 10/10 for this company and will continue using there service.