Terminix of Rowlett, TX

Mark Courtney

Rowlett, TX

Frank is the best service technician we use including all trades we have hired- always responds quickly with excellent service. Knowledgeable and professional, we look forward to seeing Frank every quarter and recommend him to everyone! He takes care of both our house and our investment properties- our tenants also sing his praises. Call Frank! You will never do better.

melanie Brown

Rowlett, TX

I have been with Terminix and had my service consultant, Ryan, for many years. His service and attention to detail have exceeded expectations and alleviated the need for service inside my house. He is extremely responsive and I am very appreciative of him. Thanks Ryan!

James Pranske

Rowlett, TX

Ryan has been our technician for several years. He has always been punctual, professional, and courteous. He’s also been willing to go the extra mile when we have areas or conditions that require special attention or treatment. There are many pest control companies, but Ryan’s expert knowledge and customer service keep us coming back to Terminix

Janice Carroll

Rowlett, TX

Ryan does a great job. He sends a text a few days before telling you when he is coming. If anything changes, he also let's you know. Since I have dogs, he texts when he gets here so I can put the doggie door in. In other words he is very considerate and friendly which is so helpful in today's world. He can be trusted with your yard. Ryan keeps the bugs out of my house.

Lynn Keefe

Rowlett, TX

We have used Terminix for over 10 years. They have always provided impeccable service. A big part of our staying with them is their consistency and excellent results. Our technician, Ryan, is outstanding! He always contacts us prior to service, follows up and is there if we need supplemental treatment (which has RARELY happened). He encouraged us to sign up for mosquito treatment and while we were uncertain about whether treatment would work, it has been fabulous!!! We have not seen mosquitos in our yard since beginning the service. Terminix is AWESOME!!!

Steve Hipson

Rowlett, TX

Tapiwa is great at controlling my home against pests and bugs. He shows up on time, every time, and communicates very well. He deserves to be recognized as an exemplary employee. Thank you all, keep up the great work. I highly recommend Terminix for your home/office pest control

Valerie Thompson

Rowlett, TX

We use Terminix for pest, exclusion and termite services. Unfortunately our experience has been that scheduling and customer service is very disorganized and unreliable. Even after asking if we can be notified about appointments days ahead of time, we usually receive no prior notification when a service appointment has been scheduled, and no reminder in the days leading up to the appointment. The only notification we receive is a text from the tech usually *minutes* before arrival. Recently, we also had a no-show, no-notification on an appointment (that we had to re-schedule from the surprise appointment on Christmas Eve that was made unbeknownst to us) only for a different tech to show up 2 days later with only a 10 minute warning. The techs themselves are usually helpful and friendly enough, but it is the management and scheduling that seems lacking. To add, almost every interaction feels like we are being up-sold. It is not unusual for it to be more difficult to schedule our annual or quarterly service appointments at the same time as being able to get a consultation appointment for a new service (one that was suggested to us, not asked for) almost immediately. Coupled with a fairly dramatic increase in our pricing this past year, these specific shortcomings have led us to start looking elsewhere for pest service. On a positive note, we have a great experience every time with our pest tech, Manny. He is incredibly helpful and friendly - and he takes initiative on things above and beyond his job description.

Marina Hernandez

Rowlett, TX

We love our technician Jorge Colon! He always goes above and beyond for us. He once pointed out a leak we had that he noticed when he was spraying outside our house. We really appreciated him calling our attention to that. He's always willing to answer any questions I have and even gives me extra tips I can do to help better protect my home. He's the best and one of the reasons why we love Terminix.

Susan MacGray

Rowlett, TX

We have had Terminex for 13 years. Our service technician Kristian is excellent and very knowledgeable! Always courteous and on time. Also willing to come out when we have certain issues and will schedule to come out extra.

Brandy Huff

Rowlett, TX

Kerry was top notch!!! He should be the face of Terminix and should train every single technician that works for the company. Not only does he go above and beyond but he explains every single thing he’s going in, in depth detail! If I could choose Kerry to be my one and only tech for the length of time that I do business with the company I would in a heart beat. He deserves a raise!!!