Terminix of Lima, OH

Robert Roe

Lima, OH

We are very happy with the service that Terminix provided. The technician that provided the service is very professional and made sure we were taking care of. We appreciate their service!

Cristina Simmons

Lima, OH

Terminx was AMAZING from my panicked first phone call to the tech coming to our home. Everyone is so friendly and informative. The communication is so good.

Jordan Mcginnis

Lima, OH

They contacted me before arrival, was here on time and efficient. Jason was polite and well mannered. He explained everything to my wife and I very clearly. Was a 10/10 visit and am happy that I signed up with them.

Tabatha Paul

Lima, OH

I had an excellent experience with Terminix Pest Control, especially our technician Matt. From start to finish, the service was outstanding. Matt was extremely professional, knowledgeable, and took the time to thoroughly explain the treatment and answer all of my questions. He was very detail-oriented, respectful of our home, and made sure everything was done correctly and efficiently. You can tell he truly cares about doing the job right and providing great customer service. I highly recommend Terminix and specifically technician Matt to anyone looking for reliable, honest, and high-quality pest control services. We couldn’t be happier with the results!

Jamaine Quarles

Lima, OH

I have a side by side duplex that is currently having a mouse problem. I originally started out with Orkin with their outside prevention and inside prevention, but, my tenants were still seeing mice. I decided to go with Terminix because they offer l more services other than sticky mouse traps such as bate boxes and other chemicals. I have expressed to them on two separate visits how serious the issue is, but, the technicians continue to put down a couple sticky traps on both sides of the duplex. My tenants have also expressed to the technicians that the traps aren’t working. Several days before my last inspection Which was today I told the representative that the technician needs to bring more than just a few sticky mouse traps because of how serious the issue is and what did the technician do bring a few more sticky mouse traps! I can put out sticky mouse traps myself! I would never recommend Terminix to anyone! It’s clear they don’t provide the services that they say they do! after I found out that only more sticky mouse traps were left I called the company to voice my concerns and to speak to a manager, but apparently you can only leave a message that can be passed to a manager so they can call you back, which could be a week later. so that’s just another week of the situation going out of control!

Bobbi Ross

Lima, OH

It has been the worst experience of my life. They only showed for the first visit. Less than 10 minutes and charged me over $2K - for WHAT? They never showed for the monthly services. I called and the account manager never called me back. They agreed to a payment plan and still have NEVER come back for the monthly maintenance they agreed upon. They are claiming I'm not paying, yet I get an automatic charge to my card each month. And now I am receiving collection calls. This is a nightmare!!!! If I could rate then any less.... I would. Beware!!!! Scammers!

Mary Mckinley Reed

Lima, OH

My experience today was everything a customer wants. I just happened to come back home, and the Tech was there. We had an opportunity to catch up regarding the yellow jackets, etc. His communication, and actual interest meant a lot to me. And hears the deal sealer, I’ve already received my full report. Thank you

Chloe Stasa

Lima, OH

When Brandy did by treatment I didn't expect much because of my past experiences with other companies. But when I saw my tree didn't have a massive hornet nest I was stunned. I am so grateful I can let my dog cookie out into the yard now! I will be contacting Terminix next time I have a problem. Hopefully I get the lovely women Brandy again. Thank you guys for this wonderful treatment.

Mackenzie Stasa

Lima, OH

Brandy did a great job taking care of all my buggy problems! She’s so friendly and polite and has done the job better than anyone else ever has. Extremely hard working.

jeff burnside

Lima, OH

The techs arrived as agreed and completed their work quickly and well. Answered all our questions very friendly and knowledgeable. We saw bugs after 2st visit and per the salesman instruction, called right away. Could not reach anyone to help us or get a return call. Tried several times. For $1200.00 they should have called.