Terminix of Ferndale, MI

Mikah Mccall

Ferndale, MI

Dan has been helping us for years! He’s always knowledgeable kind and respectful. We wouldn’t want anyone else. He’s always quick to respond and so helpful we really appreciate him!

Jayla Fox

Ferndale, MI

I paid $300 for two pest control services. The first appointment went fine, the second appointment has been an absolute disaster. I have had TWO no call no shows. Saturday was my original appointment, they were scheduled to come between 12pm-5:30, I waited until 5:30 and called to find out the technician was not coming. I was rescheduled for Monday between 12-5, ANOTHER no call no show, this is very inconvenient, unprofessional and inconsiderate of my time. I left work early to make sure I was home to let them in and I had someone else leave work early to be here as well, nothing! I then called their main number and was told I was rescheduled to Wednesday afternoon without my knowledge, I wasn’t even told they weren’t coming! I am VERY unhappy and will need resolution, this is not what I signed up for! I would have went with Orkin if I had known they were as unprofessional as this.

Brent G Hemenway

Ferndale, MI

Nick is the technician who services my property and he is amazing. He is so thorough and informative that my questions have answers before they're asked. Even in winter when I have minimal pest problems he is so efficient and prepared that I realize immediately how having a service contract is such a benefit. What a professional! Thanks for all of your good work year round and happy holidays.

Bryan McCready

Ferndale, MI

Randy, the supervisor of the team that came to my house has been absolutely awesome. It’s really hard to find employees of his caliber. After running a business for 40 years, I can attest to this. He is Truly, a great asset for Terminix has done a wonderful job for me. I can’t see enough.

Brandon Broner

Ferndale, MI

Update: shows the incompetence level of this company, the company asked me for my Service address when my review isn’t even about a service. 🤦‍♂️ This company lied to me upon my hiring, I was hired here to be a route technician that receives a handsome salary for high paying commissions and bonuses that would attract any seasoned experienced technician like myself, upon me signing my offer letter for the route technician position, they attempted to backdoor me into working for their bed bug department that has no commissions or bonuses without my knowledge. I confronted their manager Jeff about it and he confirmed that they were trying to sneak and push me to bed bugs in text messages that I still have, a position i did not apply or interview for. I spoke with a woman named Kimberly in their corporate office that assured me that I could just apply for any other position within rentakill, and in doing so I have received 0 call backs after I voiced concerns about the management at this canton branch, in which I’m 100% is retaliatory and I’m 100% certain that’s ILLEGAL in Michigan. This company is a sham, if they would lie to their employees faces imagine what they would lie to their customers about.

Pamela Schneider

Ferndale, MI

Nick was so very polite and thorough as he treated my house inside and out. I especially appreciated that he scheduled a follow up to determine if our treatment was effective for identifying any spiders inside as we have been experiencing some bites at night when sleeping. Thank you.

RUDENE PEVZNER

Ferndale, MI

My technician, Randy. Schilinski, was excellent and was my only contact with Terminex. When service was promised and never completed, he responded on my behalf and tried to schedule with his manager. I t was finally completed due to his efforts and commmunicating on my behalf. He is a great representative for a mediocre company.

Michael Keeling

Ferndale, MI

Our service has always been good, and even more so with our current rep. He takes the time to engage with us, find out if anything has come up since the last visit, and really be thorough with the service - all while being very personable.

wendy hayes

Ferndale, MI

I visited a building that had a bed bug infestation. I then started getting bites in my own home so I scheduled a free bed bug inspection. The tech Chris M. (Canton, MI) was extremely thorough in his evaluation. He is very knowledgeable and informative. Luckily he found no evidence of bed bugs. I appreciate his honesty tremendously. Very professional. A+ in my book

Regina Falangi

Ferndale, MI

Third treatment from Terminix. Chad’s inspection was great, different from the others. He treated carpenter bees and ants issues appropriately. He listened, explained the issues and pointed out things that I didn’t even see as the homeowner. He did not rush the job. He is a great asset to the company. Can’t find employees like that anymore.