Terminix of Henderson, KY

Donna Kiesel

Henderson, KY

Olivia came on time and did what she needed to do both inside and out. She is very friendly and professional. I appreciate Olivia every time she comes.

Kathy Armstrong

Henderson, KY

Tyler has been so professional and courteous in our phone conversations and in person. Very helpful and explained all the services he provided. Greatly appreciate him.

Michael Hahn

Henderson, KY

Olivia provided excellent service, even though my location was added to her workload later in the day. She did a thorough evaluation and placed pest control resources as appropriate throughout the property. Olivia always does great work, communicates before her arrival, and arrives on time. Olivia is one of the best!

thomas ervin

Henderson, KY

Shawn, the technician, is AMAZING. Just has it together in all aspects of his job. Profesional acting. Listens and gives advice on service. Always works with my busy schedule. Knows my family and their needs. Courteous to any people in dwelling while performing maintenance. Feel like I could leave my house open to him at any time. Class act.

Judy Stewart

Henderson, KY

Shawn is the best! Takes care of any issues I have. Always polite and respectful. Lucky to have him as our service representative. I give him an 10 plus on the service he does for me!

Marvin Dame

Henderson, KY

Olivia arrived on time and throughly inspected our home. She even pointed out several unrelated problem areas that need attention. Great service!

Donna Kiesel

Henderson, KY

Olivia came in and did her job as expected. She was very friendly and even talked to my puppy which he loved. I had to explain to him that she wasn’t there to play with him. Very appreciative of Olivia!!

Joseph Whitledge

Henderson, KY

We signed contracts for 3 properties and paid about $4,000 down and set up auto pay. They have not taken any payments out, but are billing for thousands more. We have tried, dozens of times since october to reconcike the acxount becasue they show zero payments. We have shown our bank statements and it doesnt matter. We have tried Clint Adler, their district manager, many times as well, with no help. The technicians have done well, but the management and billing are by far the worst we have ever dealt with. They don't mind threatening collections, but cant show any payments received. Looking at other reviews, I see a pattern.

Jeremy Vincent

Henderson, KY

In Sept 2024, we signed up for the annual termite service and paid just under $500. The transaction went through no problems. We were told at that time that a technician would call and schedule to come out and inspect and perform the services we paid for. We received a text with a time range of when someone would come. This happened 3 times but no one ever showed up. 3 no call no shows. That was Oct of 2024. We decided to go with another company since Terminex was having problems with staffing. We requested a refund from the customer service folks at 855-921-5619 but after many calls with no luck, we decided to call the local rep. We called Clint Adler 812-461-8742 and he told us he would look into it and let us know about our refund that same day. That was a week ago and he never called back. He's ignored our follow up calls and texts. So to recap, we paid for annual service up front, they no call no show 3 times so we decide to cancel. We've spent months now trying to get a refund and they will not help us. I would avoid these people as they are shady thieves. EDIT: They have now said they will mail a refund check in 4-6 weeks. I asked if they could refund the card they charged but they said it was against their policy.

Nancy Alexander

Henderson, KY

my service rep. Olivia is always so nice and easy to talk to. She listens to what I have to say and takes care of it right then and there. Always goes above and beyond to take care of everything!