Terminix of Lawrence, KS

Madison Wilson

Lawrence, KS

We used rich for our extermination needs and he exceeded expectations! He stopped by for us with less than a 24 hour notice in a Friday afternoon and reset all traps. With employees like rich I would definitely recommend Terminex to anyone I know.

Donna Ryff

Lawrence, KS

Taylor was extremely informational,courteous, professional , and kind , while describing my problem and explaining it in detail. His personality portrays trust and reassurance. He is a wealth of information and while I regretted the need of his services, he was great to work with. Thank you for hiring a trusted remarkable consultant.

Pua E

Lawrence, KS

For pest control needs in Kansas, DO NOT CALL TERMINIX - I had a very bad experience as a new customer, they kept giving me 3 different pricing, rescheduled my appointment, and showed up for nothing only to refer me to a much higher price without any payment plans offered. Earlier this month (October), I had an initial appointment with Terminix on 10/20 for treatment, the tech called to change it again to a later date which was re-scheduled for 10/27 and I was okay with it. First I was given a $175 quote, then later a $195 quote for it, then referred me to a $650 quote. On the date of the appointment, the tech showed up and did not treat the home after his walk through, told me to wait for another tech to call me as the treatment that he was sent there to do will not be effective but someone will reach out to me to discuss further and that if I still want a tech to come by later on the same day, it will have to be 2pm. Later, I got a call from another tech saying that if I want to continue with treatment on the same day, the price is $650 and he needs that entire amount paid before the tech comes out. I did asked if possible if I can do a payment plan but no, he will not accept it. I was very frustrated because the entire weekend I spent removing everything and putting them in the middle of the rooms as requested and now this BS from Terminix that they can’t treat the home. Not wanting to put everything back to where it was, without the treatment I was hoping for, I decided to look elsewhere for service. I found Kaw Valley exterminator pest control online and called them. I explained to the lady I spoke with - my situation, she had re-assured me that she can help and she had me on the schedule right away for this week Thursday at an affordable price for the first treatment. I was relieved and very glad I found them that day. After treatment yesterday, I am satisfied with the results and will continue to use Kaw Valley Exterminator for follow up and any pest control needs.

Lacee Kulick

Lawrence, KS

Teresa Salts was amazing!!! She took her time and did a very thorough job. She even found a hornets nest that we didn’t even know we had in our backyard!!! She was also very kind and patient when we asked her many questions that I am sure she had repeatedly already gave us the answers too. One thing that really stood out was the fact she kept our 14 year old pit in mind when treating our backyard and using caution with some of the products she needed to use. My husband and I look forward to seeing her again. :)

Amber K

Lawrence, KS

Worst experience I've ever had with a company. I signed up to get my inside and outside sprayed. They set me up an appointment in the afternoon, then later changed my appointment without calling or contacting me to a morning time frame I was suppose to be at work. I happen to be off that day. The guy the sent out was so unprofessional and told me he couldn't spray the inside of my place. I call customer service and they set me up another afternoon appointment. Then they changed it again without any notice. This goes on for a month. Constant changing of appointments with no notice or contact. They sent the same guy out 3 times and every time he refused to spray the inside. The last time he came out he he had a bottle from dollar general and asked me where i wanted him to spray. I told him I'm not doing this they need to send someone who knows what their doing. Not only an im going through all this. When I signed up the man told me I'd pay the initial price of like 180. Then from there on out I'd pay 35 dollars every 3 months. I double checked with him on the price and he told me that was it. Then a month later I'm being charged 48 bucks that I did not approve or even know about. I'm being told that that's the service I'm signed up for and I'm gonna be churned every month. I talked to customer service and explained to them I was led to and I'm not authorizing these charges every month. I canceled my service with them and they refuse to give me a refund of the 48 bucks that I didn't know I was being charged.

Joshua Klamm

Lawrence, KS

My technician is not only very efficient and detailed with his work but incredibly nice and someone who truly cares about the quality of work, he is providing. Very happy with my Terminix service and thankful we hired them for all of our pest control needs, especially the wasps!

Amy Patton

Lawrence, KS

Avoid Terminix – Unprofessional and Disorganized in Manhattan, KS! I scheduled pest control service with Terminix in Manhattan, Kansas, and it was a complete disaster. The technician showed up over six hours late, then sat in my driveway for 30 minutes on a personal phone call while I stood there waiting. I had already taken off work and wasted my entire day. Now Terminix is trying to charge my credit card a cancellation fee—even though they failed to provide professional or timely service. When I tried to contact them to discuss the issue, I got the runaround from someone in another region. My emails go unanswered, and no one at their office seems to know what’s going on. It’s clear this is a very disorganized and unresponsive operation. Do yourself a favor and use a trusted local company instead. Terminix is not worth your time or money.

Samantha Whitcomb

Lawrence, KS

Oliver has been great. I appreciate that it’s the same person who comes out every time and that he’s so thorough. He also makes decisions on what to use where based on our dogs and is always sure to let me know where to keep them away from and for how long. Overall, very personable, knowledgeable, and helpful!

candy carter

Lawrence, KS

The Termiinex technician Oliver Westbrook is fantastic! He is easy to communicate with, returns phone calls/text and shows up when he says he will and in a timely manner. Oliver has an exceptional attitude of getting the job done and done right all while being very professional and polite. Oliver is conscientious about his work and I appreciate someone who believes in hard work.

Abby Normal

Lawrence, KS

Getting the inspection and setting up the account was done very promptly. Our service tech Oliver has been excellent. He's conscientious, takes time to explain what he's doing and what to expect, provides detailed follow up, and always responds in a timely manner whenever we contact him. If it weren't for the delay between the inspection and the office scheduling a tech visit, this would have been a five star review.