Terminix of Russellville, IN

David Sutherlin

Russellville, IN

Matt Griffith our service tech is very good. He is always ready to provide excellent customer service. Quickly responds to any service needs we have. Takes the time to get to know my family and treats us like an old friend!

Zoe H.

Russellville, IN

We had a wonderful experience with our service technician, Frank. He was professional, knowledgeable, and took the time to explain everything clearly regarding our bug issues we’ve been dealing with. His attention to detail and friendly attitude made the whole process stress-free. Thank you, Frank, for your excellent service!

Marcella Taylor

Russellville, IN

James has been my technician for a while now. I like that consistency. I appreciate him very much. Communicates well with me. He's super courteous, knowledgeable, helpful. Terminix service allows me peace of mind I wish everyone could have.

John Bealke

Russellville, IN

Dylan was terrific. He responded almost instantly each time I reached out regarding scheduling, and was very accommodating towards my tight schedule. I had had an earlier termite inspection when we purchased the home, but this was more thorough and clearly explained with great pictures. He provided a clear explanation of how best to protect this home from termites, along with the pros and cons of alternatives. He was very efficient and professional as well as personable and a delight to deal with. I was so impressed by his service I asked if he was the owner of a franchise within Terminix as opposed to an employee. Turns out he’s not; he just loves what he does and does it well. If you’re lucky enough to live in the area he covers (I’m in Franklin, IN, but I think he covers much of Indianapolis and the surrounding communities) I’d recommend him highly.

Suzan Rodriguez-Fein

Russellville, IN

Eli did an amazing job for us today. He was part of our exclusion team a couple of years ago so I already knew the quality of his work. He is incredibly professional, knowledgeable and personable. 1000% recommend Terminix. Nick does our regular maintenance and I cannot say enough good things about him either. Solid service and great customer service.

Denise Collester

Russellville, IN

Joe Smith has been the tech servicing our home for many years now. He does a great job every time!! He cares about his work and it shows - he is very knowledgeable and professional. Can not express enough how good he is. Very happy with him🙂

Rachel Smith

Russellville, IN

Terminix was very timely and helpful. Danny and Jaylynn came to the house and were very thorough in recognizing the extend of the issue, and thoroughly resolved it. They answered my questions in depth and were available for additional help when I asked. They shared what all they were doing and what would be needed in the future. They were so kind as well. I’m very grateful for their help!

Kodi Rybolt

Russellville, IN

Ok, so some good and bad. Still giving this a 5-star however! The first time we had someone come out it was not a great experience in full honesty and transparency. The prior technician did not do a thorough job, nor did he check what was supposed to be checked. He spent more time sitting in his truck outside of my home than performing the service. Never knocked on the door, put cages over the exhaust outlets, and then left. Basically something I could’ve done myself for $25 and a little bit of time. Not what I paid for and what was agreed to based on the service agreement. Now for the good! When they sent Jim back out to redo the service and ensure everything was handled he did an excellent job. He took his time, made sure everything was out of our exhaust hoses, reinstalled the cages, checked our attic for any other activity or entry points, and disinfected the hoses and vents. It was a much better experience than with the first technician. He did everything that was outlined in the service agreement, and for that I am very grateful. Thanks, Jim!

Mary Beth Mitchell

Russellville, IN

Andrew has been our technician for a few years now and is great! He always notifies us ahead of time, announces himself upon arrival, asks for and listens to any concerns we have and then addresses them. We are very satisfied with his service!

Bessie Banks

Russellville, IN

Hi, I just want to leave a review for Derek Logsdon with Terminix. I decided to get some professional help this year before the ants arrived. I found Derek to be professional, and he thoroughly explained the services being provided and overall I have to say that the interaction with Terminix personnel have been wonderful.