Terminix of Metropolis, IL

Kris Matury

Metropolis, IL

We have used Terminix for several years. We have always had the same service technician. Justin is friendly and always answers our questions. He's professional and knowledgeable. I almost canceled my service because it was getting more difficult to pay, even though the charge is quarterly. The customer service representative was very friendly and understanding. They gave me a discounted price without hesitation. I live in a rural area, so we have several pests to worry about. I'm worry-free about the pests in my home thanks to Terminix.

George M

Metropolis, IL

Terminix sold me the best service they had said they would get rid of everything. They have been coming here for about six months. I started seeing fleas recently. I contacted them, they said they would send someone out but it would be a little over two weeks before they could get here. They showed up today completely unprepared for a flea treatment and said it could not be done today. I should have never seen a flea in the first place since I paid for their top of the line kill everything and let God sort them out plan I called in to cancel my service and they told me they were going to cancel me but I still had to pay the rest of the contract, over $800. I obviously told them good luck collecting. They are one of the worst companies I have done business with in a very long time. I had removed my review because the branch manager told me I would not be held liable for the $800 for the remainder of the contract after they were fired. As it should be, when you are fired you no longer get paid. Today I was contacted by their collection team demanding $800, I told them to turn me over to collections. I have all of the emails to and from the manager and look forward to a day in court. My time is very expensive, they can pay me to fight them. In the mean time I suggest that EVERYONE avoid this company at all costs. They are nothing but scammers that cannot do what they promise and still expect to get paid after termination of the contract.

Lisa Buchanan

Metropolis, IL

I can’t say enough great things about my Terminix technician Darrell! He is always punctual, professional, and incredibly knowledgeable. He takes the time to explain everything, answers all my questions, and goes above and beyond to make sure my home is protected. It’s rare these days to find someone who takes such pride in their work and truly cares about their customers. He’s not just good at his job—he’s exceptional. Thank you for the peace of mind and consistently outstanding service!

Bass4Prez

Metropolis, IL

You all need to request bill. He is the best technician that I have ever dealt with. Very thorough extremely caring and very focused on his work. He loves to help people in any way shape or form! I am excited to continue being a customer of terminix!

Neeley Fields

Metropolis, IL

David is amazing. Terminex is lucky to have him. He goes above and beyond. The work he’s done looks great and I feel like he makes it a priority for us to have everything we need.

Teresa Reed

Metropolis, IL

Our technician, Kassy is Amazing! She is so thorough and pleasant to work with. Couldn’t ask for anything more. Definitely an Asset to the Terminix Team! Thanks for Always making me feel at ease!

Julie Kennedy

Metropolis, IL

Techs kept me appraised regarding their ETA and were polite, respectful and friendly upon their arrival. They explained exactly what they would be doing that date and did it in a quick and professional manner.

Scoop 41

Metropolis, IL

Cassy is awesome. She goes the extra mile ! She has done a better job than any of the other men that they have sent out here!!

Dorcas Thomason

Metropolis, IL

Our technician, Kassy, is awesome! She’s very dependable, super friendly, and so good at her job! We never see any sign of bugs; but feel confident that if we did, we could contact her and she’d be here as quickly as possible to remedy the situation. Hope we keep her as our tech for a long time!

Melanie Torres

Metropolis, IL

Steven did a really great job!! The hospitality was there and very knowledgeable about the wasp issue I have been having. I'm new to terminex and he left me with a better opinion about terminex overall just from him showing genuine concern with my wasp problem. Great guy with great recommendations. However, I'm hoping next time, someone will come with a ladder since I mentioned MULTIPLE times that whoever comes out will NEED a ladder to get into my attic. Still no ladder. So problem NOT fully resolved. I can't believe I'll have to wait on my third appointment to see if they'll actually bring a ladder this time.