Terminix of Valley, AL

Matthew Genereux

Valley, AL

I was having issues in my house with mice and I called the 24 hour hotline and they got someone out here as soon as possible, which I appreciated. Jimmy was the inspector, he came in and did a very thorough inspection and identified not only the mice problem but he was able to identify other issues as well. Was clear and concise when talking about prevention plans and was very easy to talk to. He’s very good at his job and it is very much appreciated.

Dave Fulton

Valley, AL

My service technician (Josh) exceeded my expectations. He is very customer centric. He always communicates with me via text in advance of his visit (as a reminder), when he's in route to the appointment and with a followup summary of issues identified and what services he performed to resolve those issues. Josh is extremely thorough and always asks if I have identifies any issues he needs to be aware of. Josh is a great Terminix Ambassador

Amanda Wright

Valley, AL

Jedd and Mike came out today and eased our mind with a free inspection. They were friendly, courteous, and prompt. They explained everything to me in detail and let me know what I needed to do. I would definitely recommend their services to anyone thinking about it.

Beverly Hill

Valley, AL

This is an unsolicited review, but we feel compelled to share with you our experience with Justin S. who is our Terminix service technician. Justin represents Terminix extremely well. He has strong people and communication skills. He is always professional and personable. And he is consistently thorough in completing the monthly treatments, along with addressing any concerns we have. We know he will do all within his power to ensure our home is protected. It's a rarity to find his level of customer service skills in today's world. We are asking those in leadership roles at Terminix to recognize Justin for a job well done!

Sondra Lee

Valley, AL

Terminix provided a home inspection and clearance letter which was required by the mortgage company prior to my closing. I called a few companies and they were the first to respond. They were punctual, thorough and friendly. Excellent customer service and care. Thank you Jimmy Porter.

Margaret Soto

Valley, AL

Josh is great he comes out monthly to spray my interior and exterior. He listens and always gets the job done with no hesitation. Josh is friendly and dependable, I highly recommend Terminix and requesting Josh as your tech.

Lisa Mleczynski

Valley, AL

Joshua has been our pest control specialist since we signed up with Terminix. He always goes above and beyond with his service. He answers any questions we have. He gives me a heads up with a lot of notice when he’s coming for an appointment (which I greatly appreciate and wish EVERYONE and every business did). He is personable and just an all around great person.

Curtis Mote

Valley, AL

The work is excellent and was completed in a timely manner. Everyone was great to talk to and informed us thoroughly of what was being done and why.

Lisa Mitchell

Valley, AL

We have had a great experience with Terminix. We have had them complete the encapsulation and next step is the dehumidifier to be put in once the electrician comes to run power for it. We also had termite prevention started as well. The guys had to completely clean out our crawl space insulation & etc had to be removed ,a huge task . They were on time and worked really hard on some hot summer days to get it completed! They communicated well letting us know any issues found and what they completed each time . Jake the branch manager has reached out to answered any of our questions and to let us know the next steps involved .This all is a bit expensive but in the long run we feel it was what we needed to do. At this point we are extremely pleased with Terminix and we would recommend them to our family and friends .

Rebecca Logan

Valley, AL

I had my pest control service done recently, and I can’t say enough good things about my technician Josh! From the moment he arrived, Josh was friendly, punctual, and super knowledgeable. He took the time to explain everything he was doing, pointed out a few things I would’ve completely missed, and offered helpful tips on additional services that would benefit me. What really impressed me was his attention to detail — he didn’t rush the inspection and made sure to check every nook and cranny. You can tell Josh genuinely cares about doing a thorough job and helping you feel confident and comfortable in your own home. It’s rare these days to come across someone so professional, courteous, and clearly experienced. Highly recommend to anyone looking for top-notch pest control service!