Terminix of Florala, AL

Marian Owens

Florala, AL

Everyone that we deal with between Elliott Davis, Kenya McRae and Eric Britto, are always nice and professional. Always on time and very responsive to communication. Keeps our home protected and bugs out and takes care of our concerns that arise.

JOSIE BILLINGTON

Florala, AL

Will Smith from Terminix came out to my home and did a great job. He was professional, thorough, and made sure everything was taken care of. I really appreciate his attention to detail and the quality of his work. Highly recommend him if you’re looking for excellent service.

Jill A C.

Florala, AL

I am done with this company. Horrible HORRIBLE customer service. When I signed up for 3 services, I wrote a glowing review of them. Now that I've had...

Gerald Camilleri

Florala, AL

Would not recommend... .I hired Terminix to remove spray foam insulation from my attic, install new insulation, and perform a treatment — all of which was clearly outlined in our contract. What actually happened was far from professional. The old spray foam was never removed — they sprayed new insulation directly over the debris, ignoring what was promised. This has caused serious energy efficiency issues, and now a section of my attic is exposed to an uninsulated patio, forcing my A/C to run constantly. To make things worse, they drilled into my porcelain patio tile without telling me, and left visible, poorly filled holes. They also damaged my roof’s fascia metal during inspections. After raising these concerns, communication from their team stopped completely. A job that was supposed to take 3 days dragged into 2 weeks, and I had to use two full weeks of PTO just to accommodate their crews. In the end, I’m left with a home in worse condition than when they started. I was issued a partial refund, but the contract was clearly breached, and the quality of work and customer service were unacceptable. I will add that at first they did try to rectify the issue, but then stopped answering my calls. From the GM Mike Shepard to local manager Wade Umbach. Wade was happy to assist at first.

N C

Florala, AL

Jeremiah J, tech with Terminix, arrived in a timely, professional manner and waited a few minutes extra for someone to open the door. He communicated in advance via text regarding arrival and He went above and beyond as far as explaining areas that are prone to pests and even discussed some cleaning procedures. His post-treatment report was thorough and he was very kind and respectful. I’d highly recommend Terminix and J for anyone that’s new to pest control or just looking for reliable service.

Tiffany Saddler

Florala, AL

Thomas was absolutely fantastic! He arrived on time, was very courteous, and took the time to explain the treatment process in detail. I really appreciated his thorough inspection and the care he showed in making sure everything was handled properly. Thanks to Thomas, I feel confident my home is in good hands. Highly recommend this service!

Matthew Vann

Florala, AL

If bugs are paying rent in your house, Terminix is the eviction crew you want on speed dial. Since signing up for their pest control, termite, mosquito, and tick services, my home has been a no-bug zone. Seriously—the only bugs I ever find are dead ones, and even they look like they regret showing up. The service is top-notch, and the peace of mind is priceless. I’ve got no plans of switching to anyone else. One pro tip: get your technician’s number and save it. They’re always quick to respond and super easy to schedule with. It’s like having a bug-fighting superhero just a text away. Highly recommend Terminix if you like your home bug-free and drama-free.

Bryan Martine

Florala, AL

We had an outstanding experience with Terminix thanks to their pest control consultant, Chris Henderson. From the moment he arrived at our condo Chris was professional, courteous, and incredibly knowledgeable. He took the time to explain everything in detail—from identifying the type of pests to walking us through the treatment plan—and made sure we felt confident and informed every step of the way. It’s clear he’s highly educated in his field and truly cares about helping his clients. We’re so glad we chose Terminix and had the opportunity to work with someone as sharp and thorough as Chris. Highly recommend!

Primetime Physical T.

Florala, AL

I had a termite problem that Terminix technicians missed repeatedly from 2023-2024. I had a literal ant piles forming against my base boards in my treatment...

Valerie Dellocono

Florala, AL

Lindsey was friendly, thorough, efficient, and explained her findings. She even gave a referral for another company when she discovered Terminix couldn't treat the house.for termite control based on the lack of crawlspace under our porch. She was extremely helpful and provided a quote on the spot for mosquito and tick prevention. Overall a great experience.