Orkin of New Martinsville, WV

Sala Mander (Shala)

New Martinsville, WV

Scott was great! Extremely compassionate and enthusiastic. He made me feel comfortable and did an outstanding job! Showed up way quicker than I expected, finished up in a timely manner, and was very thorough.

Beverly Boggio

New Martinsville, WV

The professionalism, kindness and courtesy were amazing. No one ever wants to find themselves needing extermination services. It was less than 24 hours between inspection and services. I had other agencies come for a bid and no one compared. The thoroughness was remarkable. I would choose Orkin 1000 times.

Dee scott

New Martinsville, WV

Thomas Massey with Orkin, is a great human and exterminator. If he tells you something about your home, listen to him. He knows his business!!! We got bedbugs from another family member and with 3 treatments , so far, no signs. I signed up for 1st treatment, heavy treatment, and he returned 2 more times before my monthly treatment. If you see something, he comes straight out! I recommend Orkin and Thomas Massey 100%! Glad we used the best!!!

Katie Devault

New Martinsville, WV

So far we are completely satisfied with orkin!!! Nick is Awesome!!! Has takin care of all of needs and issues! Also Don that brought us into Orkin stopped today just to see how we was doing and how everything was going. Feels great to know that there are still businesses that have ppl that actually care about their customers!!!

Melissa Colalella

New Martinsville, WV

Chris is amazing! He is so friendly and knowledgeable and took the time to make sure our new puppy felt safe around him. He's a great worker and person!

Nellie Shapiro

New Martinsville, WV

I hate any kind of bugs! I do not need to worry as Orkin shows up to ease my mind. I at times ask for special ares to be treated so I do not get bees etc.. around my new shed or under the enyes of my house. I am always greeted with smiles and know that our home is safe for our grandchildren and puppy.

Katelyn Kelly

New Martinsville, WV

I've been with this company for 2 years now. I am highly disappointed after spending the amount I have . They don't show up when they're supposed to. They straight out lied and said they did an inspection around the outside of our house, even gave a time that they were there. My ring camera determined that was a lie. They never showed up. I've called multiple times for them to replace traps. A manager came out to look and said they would send someone to install. After a few weeks of nothing, I called again and again was told someone would be out. They have yet to come, and were now over 2 months since the initial conversation. I will not be renewing next year.

Tim Searight - Jarrup

New Martinsville, WV

Our Orkin experience was great. Guy arrived on time and efficiently/effectively completed the task. Rob was very professional, helpful, and informative. Couldn’t have asked for a smoother and easier experience with removing our yellow jackets.

Justin Fail

New Martinsville, WV

Our Orkin Pro was scheduled for a Saturday between 0800-1000. He called to let me know it would be more like 1200 which was no big deal. I let him know I was in the road traveling and my wife would be there. Upon arrival, he knocked on the door and didn’t receive any greeting. Instead of calling me again, he just left after 5 minutes. Due to remodeling our home, my wife was in our RV in the front yard. I called because my wife said he had not arrived so I called him. That’s when he told me what happened but he never thought to call. A wasted morning due to lack of communication. Monday we reached out again to the branch servicing our area and the nice lady scheduled us for Monday afternoon. Once the same Orkin Pro arrived, he took out a can of spray, sprayed around doors and windows, inside and out and was done. Didn’t seem very thorough being I scheduled rodent and insect extermination plan and this was their first visit. No rodent inspection was performed, even though I requested this.

Jennifer Ford

New Martinsville, WV

Gary did a great job taking care of a nest of ground bees. He came out the same day that I called and was thorough with his explanation and extremely professional yet friendly. Even though he said it could be 2-3 days before they were gone I didn’t see any within 24 hours! I feel much safer going outside especially with my small pets!