Orkin of Follansbee, WV

Melissa Colalella

Follansbee, WV

Chris is amazing! He is so friendly and knowledgeable and took the time to make sure our new puppy felt safe around him. He's a great worker and person!

Nellie Shapiro

Follansbee, WV

I hate any kind of bugs! I do not need to worry as Orkin shows up to ease my mind. I at times ask for special ares to be treated so I do not get bees etc.. around my new shed or under the enyes of my house. I am always greeted with smiles and know that our home is safe for our grandchildren and puppy.

Katelyn Kelly

Follansbee, WV

I've been with this company for 2 years now. I am highly disappointed after spending the amount I have . They don't show up when they're supposed to. They straight out lied and said they did an inspection around the outside of our house, even gave a time that they were there. My ring camera determined that was a lie. They never showed up. I've called multiple times for them to replace traps. A manager came out to look and said they would send someone to install. After a few weeks of nothing, I called again and again was told someone would be out. They have yet to come, and were now over 2 months since the initial conversation. I will not be renewing next year.

Tim Searight - Jarrup

Follansbee, WV

Our Orkin experience was great. Guy arrived on time and efficiently/effectively completed the task. Rob was very professional, helpful, and informative. Couldn’t have asked for a smoother and easier experience with removing our yellow jackets.

Justin Fail

Follansbee, WV

Our Orkin Pro was scheduled for a Saturday between 0800-1000. He called to let me know it would be more like 1200 which was no big deal. I let him know I was in the road traveling and my wife would be there. Upon arrival, he knocked on the door and didn’t receive any greeting. Instead of calling me again, he just left after 5 minutes. Due to remodeling our home, my wife was in our RV in the front yard. I called because my wife said he had not arrived so I called him. That’s when he told me what happened but he never thought to call. A wasted morning due to lack of communication. Monday we reached out again to the branch servicing our area and the nice lady scheduled us for Monday afternoon. Once the same Orkin Pro arrived, he took out a can of spray, sprayed around doors and windows, inside and out and was done. Didn’t seem very thorough being I scheduled rodent and insect extermination plan and this was their first visit. No rodent inspection was performed, even though I requested this.

Jennifer Ford

Follansbee, WV

Gary did a great job taking care of a nest of ground bees. He came out the same day that I called and was thorough with his explanation and extremely professional yet friendly. Even though he said it could be 2-3 days before they were gone I didn’t see any within 24 hours! I feel much safer going outside especially with my small pets!

Clarissa Tournay

Follansbee, WV

We had used a local “exterminator” about a month ago, right when we moved into our home. Felt uneasy about their methods, especially when it came to our cats’ safety. Turns out, they didn’t do much for us. HOWEVER, Orkin was very informative and so helpful. We are really grateful to have received their services within 24 hours of calling along with helpful tips. Our technician even noticed issues we didn’t know we had like 2 yellow jacket nests and possible entry points for mice that we were unaware of. Can’t wait for our problem to be handled properly and to continue to have Orkin to rely on as we navigate our pest problem.

Sarah B

Follansbee, WV

We have used Orkin for 3 years now. I have been very happy with their service at my home. Joseph is our regular guy and I feel he does a fantastic job. He doesn't cut corners like other service men have in the past at our house. I have only had to have them come out once for a touch up in the 3 years due to excessive rain and a few bugs getting into the house. I would definitely recommend them!

LISA REINHARDT

Follansbee, WV

Top notch work and I'm so glad I chose Orkin for the job. Jerry called first thing to verify time and he even arrived early. Very friendly and professional. He went right to work and diligently kept going until he finished the job. He answered all my questions patiently and kindly and what a worker! Great to have a person with such an awesome work ethic. Seems rare these days. I highly recommend Orkin, and for the record, they are who my parents used for termite extermination when I was just a child. The fact they're still in business after all these years was the deciding factor on choosing them (along with the 2k+ excellent reviews) ! Thank you Orkin, and another huge thanks to Jerry!

pamela williams

Follansbee, WV

The representative for orkin was very nice and took the time to explain what he was doing. I feel comfortable knowing that if something comes up in the future that the orkin team will be available to answer any questions and to make it right if needed.I just want to say "thank you" for putting my mind at ease.