Orkin of Franklin, PA

Cassandra Wilson

Franklin, PA

I don’t feel like the issue was treated. The technician came in looked around the apartment. Put some traps down, which is freaking me out. He didn’t seal up any possible entry points like under the sink behind the stove or anything like that. Granted. I had just cooked on the stove and the stove top was hot. If he would have suggested that let’s wait a little until it cools down and the I can pull the stove out and check if there could possibly be an entry point. He did not offer that. He did mention that there is a spray that they can use that costs an additional $60. I paid $200, for you come and put traps and sticky traps down. I’m disappointed at this point. I don’t feel safe with the treatment that I paid for. There was no exterminating going on at all. Now I have wait until one of these nasty mice get caught on one of these traps and then call them to take it out of my unit. I want to cry. He put traps in the bedroom too. Close to a vent. My only hope is when they return they seal any possible entryways moving forward. The monthly cost is going to be around $52 a month. I feel bamboozled. They missed the mark on this one.

ShepherdGirl777

Franklin, PA

I called this morning to schedule carpenter bee treatment. The technician came out and treated around my home. And then I was emailed the service report. The service report says my home was treated for wasps, hornets, bees etc... But there is no mention of carpenter bees specifically. Carpenter bees are treated differently. I called and spoke with the manager. He said all bees are treated the same and they don't have an option to add carpenter bee treatment to the service report. That doesnt make sense. They are a pest company, carpenter bees are common. Why cant they add this to the service report? They also told me on the phone that there was a 30 day warranty. This is also not mentioned on the report. Anyway, I guess we will see what happens. (Edit to response..Thank you for the info, .if you read my post, it says I already talked to the manager.) Follow up: 2 days after treatment , the bees are back. Like I said, it was not done properly. Video posted below. Follow up: Several treatments and 30 days after the initial visit and I now have carpenter bee damage and the bees are still active. It has definitely gotten worse since I 1st called. (Photos uploaded)

Camille Davis

Franklin, PA

I had a great experience with Paul from Orkin. He was professional, knowledgeable, and took the time to thoroughly explain everything he was doing during the service. Paul was very attentive to detail and made sure all of my questions were answered before he left. What really stood out was how respectful and patient he was while walking me through preventative steps I could take to keep the issue from returning. It’s clear he takes pride in his work and genuinely cares about helping his customers. Excellent service all around — thank you, Paul, for going above and beyond! 👏⭐ Highly recommend.

Jenelle Gilliard

Franklin, PA

Technicians arrived on time. They were very professional and informative. I had full knowledge of what to anticipate during the inspection and what to expect going forward. I’m very pleased with the service so far. Th Braxton was also very helpful in hellping me set up a gutters installation. The price I got was amazing. Imagine my surprise that Orkin offers such services I had no idea. I’m delighted that I choose Orkin

Camille Davis

Franklin, PA

I had a great experience with Paul from Orkin. He was professional, knowledgeable, and took the time to thoroughly explain everything he was doing during the service. Paul was very attentive to detail and made sure all of my questions were answered before he left. What really stood out was how respectful and patient he was while walking me through preventative steps I could take to keep the issue from returning. It’s clear he takes pride in his work and genuinely cares about helping his customers. Excellent service all around — thank you, Paul, for going above and beyond! 👏⭐ Highly recommend.

Christine Moon

Franklin, PA

Michael from Orkin has been a wonderful service provider for us. I can’t say enough, good things. He is professional, thorough, knowledgeable, flexible, and friendly to work with. We are so thankful for his help in Ellwood!

Kristin Oldroyd

Franklin, PA

Jesse Altman with Orkin Pest Control provided absolutely outstanding service from start to finish. He was professional, knowledgeable, and took the time to explain everything in a way that was easy to understand. He was incredibly thorough with the inspection and made sure every concern we had was addressed. Jesse showed up on time, was respectful of our home, and went above and beyond to make sure we felt comfortable with the treatment plan. It’s clear he truly cares about his customers and takes pride in his work. If you’re looking for reliable, honest, and top-quality pest control service, I highly recommend asking for Jesse. Five-star experience all around!

Lizz Fulton

Franklin, PA

I had an excellent experience with Orkin! From scheduling to service, everything was professional and efficient. The technicians were knowledgeable, thorough, and took the time to explain the treatment and prevention plan. I noticed results quickly, and the follow-up support gave me a real piece of mind. Orkin's reliability and customer service really stands out. I highly recommend them to anyone needing pest control done right.

Phyllis Loeffler

Franklin, PA

Have a service every other month and needed something extra. They sent out my favorite service tech to deal with the problem today. That was awesome not to wait for days. Ron is a great guy and took care of the problem. Have been very happy with orkin.

Tifany Berger

Franklin, PA

My technician was Troy. He was amazing. Showed up within an hour of making appointment and was very professional and thorough. So impressed that he found and sealed a whole the mice were getting in through. Even put up with my very bad behaved little dogs! 5 stars so far on this job!!