Orkin of Franklin, PA

Rosa Williams

Franklin, PA

My experience with Orkin was great! The technician, Dean, is always kind and courteous. He’s very detailed and checks my house thoroughly for pests. I really appreciate the service he provides.

Andrea Schmidt

Franklin, PA

Michael was very professional and explained everything. He was also very through. Pricing isn't bad either. At first, I thought the price was a bit too high for just using a spray can to spray around the windows, then i thought about it and realized that they use industrial strength spray and the price is worth it. Especially if i don't see any gnats, bess, or wasps inside my house. I wanted to get a head start on the flying pests before they come back in the house. I'm definitely going to want to get the mosquitoes treatment to help get rid of the lantern flies as I have poor hand eye coordination in trying to get them off me. I would recommend them.

B. D.

Franklin, PA

I’m only giving two stars because the traps they set caught mice. Besides that, I’m furious. I was lied to and they tried to take advantage of me. After calling them about evidence of mice, they talk this big game. “Oh we’re the best at catching it. We’ve been in business for blah blah” - they try to swindle you. They send two people out. An inspector and someone else (can’t remember what they call the other guy - maybe a technician?) the first guy came out and he set traps and put copper mesh in entry points. The second guy actually went into the attic and assessed the areas the first guy did. This is where it pissed me off. They go outside to do a report. He comes back in and tells me “that’s the most activity I’ve ever seen in an attic.” He takes over 100 pictures of my attic and tells me what’s wrong. Instead of trying to remedy the problem, I’m presented with a quote of $9,800 for insulation. We’re not even talking about mice at this point and how to get rid of them. I politely declined and said I would get a second opinion. Also out of the 100 pictures they took, they didn’t show me one ounce of mouse poop in the attic. I called the local pest control company who actually talked about remediation and inspected my attic. He told me “there’s nothing wrong with your attic. There’s not even mouse poop up there. Your problem is in the basement and garage” Orkin will try to sell you everything but what you actually need. Go local.

Jim Foley

Franklin, PA

All of the on-site staff (at our house inside and out) were friendly, trusting, professional, and most important very knowledgeable. And the same holds true with any office staff that I have had contact with. In particular own personal Orkin on-site representative Kelly E. was exceptional with his service.

Madeline Sample

Franklin, PA

The professionalism and timeliness was stellar. They are good listeners and take into account what you tell them. Respectful of my home and me as a person. The inspection was thoroughly conducted. There was no pressure from the call center to the services provided. Thank you Zack and John I appreciate you both. I have to also mention the patience and professionalism conducted by Brittney in the call center.

Amanda Runninger

Franklin, PA

The young gentleman who did our flea spray was very nice. Its nice to be able to relate to someone. He explained everything we needed to know and what to do if we see more fleas. Very happy with my experience.

David Thomas Jr

Franklin, PA

Prompt and punctual. Great customer service. Very knowledgeable & informative. Transparent about fees and costs. The technician was awesome! Really friendly guy! Assured me that any issues relating to the products or service, just to call and they'd take immediate care of it.

Alisha Wilson

Franklin, PA

My service provider was Ryan.. who goes above and beyond of his job to explain correctly what the services will and shows and explains why. Very pleased with him. I only want him to service my house he does an excellent job.very knowledgeable with the problem at hand due to years of experience. Also ensure I g the effectiveness and what to look out for when it’s working and what I can do to help in the in between the service days. Even after a long drive and personal issues he manages to go above the job in doing great.. thank you Ryan

cassandra scherder

Franklin, PA

excellent service! Michael was great - he explained everything that was being done, was wonderful with our dogs and cat, and got everything done in a timely manner. great they can come out on a Saturday! best pest service we’ve had (we had the other big name pest company 2 years ago, and we weren’t thrilled with it) highly recommend.

Tree Carcass Mangler

Franklin, PA

Technician never showed for the most recent treatment, and they still sent me a completed service report. And their techs have consistently either been very late, or never showed, since I first signed up with them. Treatments have been moderately successful at stopping insects.