Orkin of Franklin, PA

Lizz Fulton

Franklin, PA

I had an excellent experience with Orkin! From scheduling to service, everything was professional and efficient. The technicians were knowledgeable, thorough, and took the time to explain the treatment and prevention plan. I noticed results quickly, and the follow-up support gave me a real piece of mind. Orkin's reliability and customer service really stands out. I highly recommend them to anyone needing pest control done right.

Phyllis Loeffler

Franklin, PA

Have a service every other month and needed something extra. They sent out my favorite service tech to deal with the problem today. That was awesome not to wait for days. Ron is a great guy and took care of the problem. Have been very happy with orkin.

Tifany Berger

Franklin, PA

My technician was Troy. He was amazing. Showed up within an hour of making appointment and was very professional and thorough. So impressed that he found and sealed a whole the mice were getting in through. Even put up with my very bad behaved little dogs! 5 stars so far on this job!!

travis mcconnell

Franklin, PA

Very good experience, fast appointment time and quick and easy call to set up appointment. The tech that came to my home was polite, knowledgeable and eager to explain how and what he was doing. Plus their warranty policy is pretty good as well. Would hire again in the future.

Jess Allera

Franklin, PA

The technician Mat that came to my house treated my with professionalism from start to finish! His understanding of product knowledge and explanation of services were fantastic as well! My home was treated not only for bugs but as if it was his own home! Thanks again!

James Klein

Franklin, PA

Ronald was friendly and professional. Excellent communication! Called to let me know if he could stop by early of I was available (I was not unfortunately) and checked to see I was going to be home at the agreed upon time. He was thorough with his pest treatment, starting with the interior of our home before moving onto the exterior.

Melinda Pivarnik

Franklin, PA

Michael showed up today to take care of our bee problem in the house. He was so knowledgeable and professional, we were so impressed by his work. We had 100's of bees, he will be back in Oct to check in. Highly recomend!

Highland Park Club Apartments

Franklin, PA

Incredibly unprofessional and completely unresponsive, we have been attempting to schedule an appointment for wasp nest treatment since Wednesday afternoon, and now it's Friday. I've called for three consecutive days. We've been promised multiple times that someone would return our call to arrange the treatment, but there has been absolutely NO FOLLOW-UP. Today, Friday, I insisted on staying on the line until I was connected to someone who could actually schedule the appointment. After confirming the appointment, I received a call an hour later stating that it was scheduled incorrectly as residential instead of commercial, and that someone from the commercial department would call me back within the hour. After detailing the timeline of our wait for an appointment, I was ASSURED that someone would contact me by the end of the day. I attempted to call the commercial number given to me after not hearing from anyone for two hours, only to be redirected to a call center that told me I needed to reach out to the commercial office directly, and they couldn't transfer me. I've wasted three days, and now it's the end of Friday, leaving me unable to contact any other company to resolve this issue until Monday morning.

Crystal Kerchersky

Franklin, PA

Wanted to take precaution so i signed up for preventative care. Was $198 first visit and was to be $58 a month with treatment every 2 months unless there was an issue. All good until After the 2nd visit i was billed $111. Called a good 4 times to get a run around that a manager was to call me as there’s nothing customer service can do about the billing issues. Finally got a manager to talk to and was told my account would be fixed as it was an issue on their end. Needless to say it still wasn’t addressed nor was my concerns of service. Customer service was and is absolute horrendous to deal with. I’ll be taking my business to another company. They refused to give me cooperates number so i did my own digging and made a complaint there.

Eileen Riley

Franklin, PA

The technicians were great. They were personable and of course knowledgeable and shared that with us explaining what they were doing and why. We have eight cats and had to wrestle them on the porch and they were very patient while we got that done. The service was quick and easy.